Hunting for the biggest bargain on Textline? You’re in luck, because I’ve uncovered an exclusive Get 20% OFF on Textline annual plans Today that you won’t find anywhere else. I’ve combed through every pricing tier and tested every feature—this indeed is the best deal you’ll see all year.

Stick around for a few minutes, and I’ll walk you through why this limited‐time flash sale is so compelling. From core capabilities and security credentials to real‐world user feedback, we’ll cover it all. By the end, you’ll know exactly how to claim your 20% OFF and supercharge your business texting strategy.

## What Is Textline?

Textline is a business texting software platform built to streamline and scale SMS communication for enterprises of all sizes. Whether you’re managing customer support, sales outreach, or internal collaboration, Textline makes texting as seamless as email but far more immediate. It’s designed to:

• Facilitate fast, two‐way SMS conversations without the hassle of individual phone numbers.
• Enable teams to work collaboratively on messages, assign roles, and maintain compliance.
• Offer enterprise‐grade security, including SOC-2, HIPAA, and TCPA compliance.

With Textline, you can finally treat texting as the professional channel it deserves to be—personal, secure, and under complete organizational control.

## Features

Textline comes packed with robust SMS features designed to help your team connect faster, more personally, and at scale. Here’s an in‐depth look at each key capability:

### Mass Texting

Broadcast a single message to hundreds or thousands of contacts instantly.

– Segment contacts by attributes (location, purchase history).
– Schedule broadcasts for optimal open rates (e.g., lunchtime promotions).
– Track delivery and response metrics in real‐time.

### Unified Inbox

Say goodbye to scattered threads. All conversations converge in one streamlined feed.

– Filter by department, agent, or tag.
– Mark important threads as favorites or pin high‐priority chats.
– Archive or restore messages with a single click.

### Two-Way Texting

Engage your audience in real time with live SMS chats.

– See typing indicators and read receipts.
– Transfer chats seamlessly between agents.
– Personalize using contact variables ({{FirstName}}, {{OrderNumber}}).

### SMS Surveys

Gather instant feedback without forcing a form‐fill.

– Deploy CSAT (Customer Satisfaction) and NPS (Net Promoter Score) polls via text.
– Design custom survey questions and branching logic.
– Analyze results on interactive dashboards.

### Group Texting

Coordinate with multiple stakeholders in a single thread.

– Great for project updates, community alerts, or event planning.
– Manage who can reply and see group member lists.
– Mute or leave groups when the project is complete.

### Text Templates

Save hours typing repetitive responses with customizable shortcuts.

– Build a library of canned replies, saved FAQs, or promotional messages.
– Assign shortcuts to hotkeys for one‐tap insertion.
– Share templates across teams or restrict to specific departments.

### Automations

Automate routine workflows to boost efficiency and reduce manual errors.

– Set auto‐replies (e.g., “Thanks for reaching out, an agent will be with you in 2 minutes.”).
– Schedule messages for future delivery (reminders, notifications).
– Create time‐based triggers—send follow‐ups if no reply within X hours.

### Metrics

Measure performance with built‐in analytics designed for SMS KPIs.

– Track open, reply, and click‐through rates.
– Monitor agent responsiveness and chat volume over time.
– Export data to CSV or connect via API to BI tools.

## Pricing

If you’re wondering how much unlocking all this business texting power will cost, here’s a detailed breakdown of Textline’s plans. Remember, this is where your Get 20% OFF on Textline annual plans Today really shines by delivering maximum value.

• Limited Plan – $20/agent/month (min. 3 agents)
  • Basic two‐way texting and webchat.
  • Single department, 90-day message history.
  • Ideal for small teams or pilot testing.
• Standard Plan – $30/agent/month (min. 3 agents)
  • Everything in Limited
  • Multiple departments, 3-year history.
  • NPS/CSAT survey tools, standard integrations, API/webhooks.
  • HIPAA compatible, admin & agent roles.
• Pro Plan (Recommended) – $50/agent/month (min. 5 agents)
  • Unlimited conversation history and custom roles.
  • Salesforce integration, advanced automations.
  • Priority support and dedicated customer success manager.
• Enterprise Plan – Custom pricing (unlimited agents)
  • All Pro features plus personalized onboarding.
  • Quarterly business reviews and tailored account strategy.
  • Best for large organizations with complex compliance needs.

With Textline and our flash sale, you can lock in the Standard or Pro plan at a fraction of the usual cost. Don’t miss this chance to maximize savings.

## Benefits to the User (Value for Money)

Here’s why I believe Textline delivers an unbeatable return on investment—especially with the current 20% OFF promotion:

• Instant Customer Engagement
  SMS open rates exceed 98%. You’ll reach your audience where they already are—on their phones—ensuring critical messages aren’t missed.
• Scalability
  From a three‐agent limited team to enterprise‐level deployments, Textline scales with you. Add new numbers, departments, and workflows without switching platforms.
• Team Collaboration
  Multiple agents can handle a single conversation. Shared templates and unified inboxes prevent dropped tickets and ensure consistent responses.
• Regulatory Peace of Mind
  SOC-2, HIPAA, and TCPA compliance are built in. Automate opt‐in/opt‐out management and never worry about fines or data breaches.
• Time Savings
  Automations and templates shave hours off repetitive tasks. Schedule messages and auto‐reply to keep leads warm even outside business hours.
• Actionable Insights
  Detailed metrics help pinpoint process bottlenecks and optimize agent performance. Easily export data for executive reports or integrate with BI tools.
• Seamless Integrations
  Connect Textline to CRMs, ticketing systems, or marketing platforms. All your customer data stays in sync, reducing manual data entry.
• Cost Efficiency
  At just $20–$50 per seat, Textline undercuts many comparable solutions while offering far more robust features. Now with 20% off, the value is unmatched.

## Customer Support

I’ve been impressed by Textline’s responsiveness. Their support team is available via email, live chat, and phone during business hours, and you can submit tickets 24/7. Each inquiry is routed to the appropriate specialist, ensuring you don’t get bounced between generalists. Response times average under an hour for chat and under one business day for email tickets.

Pro and Enterprise customers enjoy priority queuing, direct access to a dedicated customer success manager, and quarterly business reviews. Whether you need help setting up complex automations, registering your number for TCPA compliance, or optimizing your survey templates, Textline’s support ecosystem makes sure you’re never left hanging.

## External Reviews and Ratings

On G2, Textline boasts an average rating of 4.6/5 from over 150 reviews. Users frequently praise its intuitive interface and robust compliance features. One reviewer said, “We migrated from a clunky email plugin to Textline, and our support tickets resolution time dropped by 40%.”

On Capterra, the platform holds 4.7/5 based on feedback highlighting excellent customer service and seamless CRM integrations. Some users mention minor UI learning curves when onboarding non‐technical staff—but Textline addresses this through weekly live training sessions and expanding their knowledge base.

## Educational Resources and Community

Textline’s learning portal is extensive:

• Official blog with best practices for SMS marketing and support operations.
• 24/7 documentation covering API usage, webhooks, and compliance guidelines.
• Video tutorials on YouTube for quick how‐tos (e.g., setting up surveys, building automations).
• Active user forum where customers share workflow templates and troubleshoot together.
• Dedicated Slack channel for Pro and Enterprise clients to network and exchange insights.

This thriving community ensures you’re never left guessing—help is always a click away.

## Conclusion

Textline provides a comprehensive, secure, and scalable SMS platform designed to keep teams and customers connected. From two‐way texting and mass broadcasts to advanced automations and enterprise‐grade compliance, it ticks every box. Right now, you can secure an exclusive Get 20% OFF on Textline annual plans Today by clicking through to Textline—an offer that won’t last long.

Ready to transform your business texting? Take advantage of this flash sale and claim your discount before it expires. Try Textline and Get 20% OFF today!