Hunting for the ultimate flash sale on Gorgias? You’re in the right spot. I’ve dug up an exclusive deal that slashes your cost and unlocks the full power of the top Conversational AI platform for ecommerce. This limited-time offer is the best you’ll find anywhere, so let’s dive in and see how you can Get 2 Months Free with Gorgias annual plans Today.

I know how overwhelming it can be to compare helpdesk solutions, pricing tiers, and AI features—especially when you need to boost sales and resolve support tickets at the same time. Stick with me, and I’ll break down why this deal is such a game-changer for merchants of any size. By the end, you’ll be itching to claim that free two-month extension and supercharge your store’s growth.

What Is Gorgias?

Gorgias is a Conversational AI platform designed specifically for ecommerce brands that want to level up both sales and support. It brings your Shopify store (or other preferred ecommerce platform) right into the helpdesk, so your agents and AI Agent have real-time access to product details, order history, inventory status, and shopper behavior—all in one unified workspace. Whether you’re automating routine inquiries, upselling with tailored product recommendations, or launching proactive chat campaigns, Gorgias lets you deliver brand-aligned conversations that feel personal and drive results.

Features

Gorgias combines powerful automation, deep platform integrations, and marketing-driven chat to cover every step of the online shopping journey. Below, I’ll dig into each standout feature and share how it works in practice.

Conversational AI with Sales and Support Skills

At the heart of Gorgias is its AI Agent, which can fully automate responses to common customer inquiries and handle tasks ranging from order updates to issuing refunds. This isn’t your generic chatbot—it’s trained on your brand’s tone and product catalog, so every conversation feels on-brand.

• Resolves up to 60% of support inquiries without human intervention, freeing your team to focus on complex cases.
• Increases conversions by up to 2.5× with dynamic, personalized product recommendations.
• Understands pre- and post-sales FAQs, so shoppers get instant answers about sizing, shipping, and returns.
• Handles returns, refunds, and subscription edits directly from the chat window.

Shopify Integration

Gorgias plugs seamlessly into your Shopify store, pulling in product details, order history, and customer profiles. No more flipping between tabs or copying/pasting order numbers—everything you need is in one view.

• See real-time stock levels and pricing to avoid overselling or delays.
• Link directly to product pages or variants in chat, streamlining the sales process.
• Edit orders, manage subscriptions, and issue refunds without ever leaving the helpdesk.
• Automatically tag orders and conversations for better reporting and insights.

Omnichannel Support

In today’s market, shoppers expect fast, consistent support everywhere they engage. Gorgias brings email, live chat, Facebook, Instagram, TikTok, WhatsApp, SMS, and even voice into a single inbox.

• Centralize messages from 8+ channels to eliminate missed tickets.
• Set up macros, rules, and automated workflows to triage inquiries instantly.
• Use shared views and assignment routing to ensure the right agent tackles each issue.
• Analyze channel performance with built-in dashboards and live monitoring.

Customizable AI Agent

Every brand has its own voice, style, and policies. Gorgias lets you tailor your AI Agent’s tone, scope, and automation level so it feels like a seamless extension of your support team.

• Choose your preferred level of automation—from suggestions to full resolution.
• Set custom fallback rules to hand off complex queries to humans.
• Train the AI on specific product lines, promotions, or seasonal events.
• Gather feedback continuously to fine-tune performance and keep answers up to date.

Proactive Marketing Suite

Don’t just react to questions—anticipate shopper needs and boost conversions with targeted chat campaigns. Gorgias Marketing Suite lets you launch proactive pop-ups, banners, and chat invitations based on user behavior.

• Reduce bounce rates by up to 37% with timely, context-driven chat prompts.
• Segment audiences by cart value, browsing patterns, or referral source.
• Offer instant discount codes, product bundles, and personalized upsells.
• Track campaign performance in real time and adjust messaging on the fly.

Pricing

Gorgias pricing scales with your ticket volume and growth—never your headcount. Whether you’re just starting or running an enterprise operation, there’s a plan that fits your budget and ambitions.

• Basic (300 tickets/month – from $10/mo)
  • Ideal for small stores handling a handful of inquiries.
  • Includes helpdesk, support & ticket management, omnichannel, integrations, user permissions.
  • $0.40 per overage ticket.
  • AI Agent available at $1.00 per fully automated resolution.
• Pro (2,000 tickets/month – from $50/mo)
  • Perfect for growing brands scaling their support team.
  • All Basic features plus increased ticket capacity and AI automation options.
  • Advanced rules, custom roles, and satisfaction surveys.
• Advanced (5,000 tickets/month – from $300/mo)
  • Suited for established businesses with higher support demands.
  • Includes Marketing Suite, priority support, and advanced reporting.
  • Volume discounts on overage tickets and AI resolutions.
• Enterprise (Custom volume – from $750/mo)
  • For large teams and high-volume merchants.
  • Dedicated account manager, custom SLAs, and onboarding assistance.
  • Unlimited rules, macros, and premium integrations.

Benefits to the User (Value for Money)

When I evaluate a helpdesk platform, I look for features that translate directly into time saved, revenue gained, and happier customers. Gorgias delivers on all fronts:

• Unified Inbox: No more tab-hopping—consolidate every support channel into one dashboard and respond faster.
• Cost Savings: Automate up to 60% of routine tickets to cut operational expenses on agent headcount.
• Revenue Growth: Leverage AI-driven upsells and personalized recommendations to boost average order value and conversion rates by up to 2.5×.
• Scalability: Whether you handle 300 or 50,000 tickets per month, Gorgias adapts with transparent pricing and volume discounts.
• Deep Shopify Insights: Pull in product availability, order data, and shopper history in real time to close sales without delays.
• Omnichannel Reach: Reach customers on email, chat, social media, SMS, and voice—all from one platform.
• Pay-per-Performance AI: Only pay $1 for each fully resolved conversation, so you invest in results, not idle bot time.
• Enhanced Customer Satisfaction: Faster, more accurate responses lead to higher CSAT and repeat orders.
• Comprehensive Support: Access help via email, live chat, phone, or the self-service help center with unlimited articles.
• Continuous Improvement: With built-in feedback loops and analytics, your AI keeps getting smarter and more aligned with your brand.

Eager to see which plan fits your needs? Check out Gorgias now and lock in your two-month free extension before it disappears.

Customer Support

I’ve found Gorgias’s support team to be impressively responsive. Whether you submit a ticket via email, jump into the live chat widget, or pick up the phone, their agents typically reply within minutes to a few hours, depending on your plan level. The Pro, Advanced, and Enterprise tiers even come with priority response times and dedicated account managers to ensure any critical issues get escalated and resolved swiftly.

Beyond direct assistance, Gorgias offers extensive self-help resources. You’ll find a searchable knowledge base with step-by-step guides, video tutorials, and best-practice articles covering everything from setup and workflows to advanced AI tuning. Plus, their in-platform tips and onboarding checklist help even first-time users go live in days instead of weeks.

External Reviews and Ratings

Across reputable review sites, Gorgias boasts an average rating of 4.5 out of 5 stars. On G2 Crowd, users applaud its intuitive interface, seamless Shopify integration, and the tangible impact on sales and support efficiency. Many customers credit Gorgias with transforming their customer service operations, highlighting faster resolution times and a significant bump in conversion rates.

On Capterra and Trustpilot, the praise continues—with merchants noting how easy it is to set up rules and macros, plus the powerful AI that feels more “human” than other chatbots. Some criticisms do surface: a few users mention that overage fees can add up if you’re not monitoring ticket volume closely, and occasional AI misunderstandings require manual correction. Gorgias actively addresses these concerns by offering real-time usage alerts, flexible overage bundles, and continuous AI training updates to minimize misinterpretations.

Educational Resources and Community

Gorgias invests heavily in education and community building. Their official blog is packed with ecommerce insights, customer success stories, and in-depth tutorials on advanced features. If you prefer video, the Gorgias YouTube channel offers walkthroughs, feature demos, and expert interviews to help you get the most out of the platform.

For hands-on learning, check out Gorgias Academy—a series of free courses that guide you from basic setup to advanced automation strategies. You can also join the private Gorgias Slack community to network with other merchants, share best practices, and pose questions directly to product experts. Regular webinars and virtual “office hours” give you the chance to learn new tips, ask live questions, and stay ahead of ecommerce trends.

Conclusion

In a crowded market of helpdesks and chatbots, Gorgias stands out for its laser focus on ecommerce, unbeatable Shopify integration, and an AI Agent that truly understands both sales and support. From small startups to large enterprises, the platform scales seamlessly with transparent pricing and feature-rich plans. Don’t miss this opportunity to Get 2 Months Free with Gorgias annual plans Today—it’s the smartest way to cut costs, boost efficiency, and drive more revenue.

Get Started with Gorgias Today and grab your two-month free extension while this flash sale lasts!