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Stick around, because I’m sharing how to Get 2 Months Free with Gorgias annual plans Today and why this flash sale is one you won’t want to miss. By the end, you’ll understand exactly how Gorgias can transform your store—and why locking in this deal now makes total sense.

What Is Gorgias?

Gorgias is a conversational AI platform built specifically for ecommerce brands. It unifies sales and support in one intuitive helpdesk, empowering teams to answer questions, process orders, and generate dynamic product recommendations—all without switching tabs. Whether you run a boutique Shopify store or an enterprise-level shop with thousands of SKUs, Gorgias streamlines every customer interaction to boost revenue and slash operational costs.

Use cases include:

• Automating routine support queries to focus human agents on complex issues.
• Offering personalized shopping assistance that upsells and cross-sells in real time.
• Managing orders, refunds, and shipping updates from a centralized dashboard.
• Launching proactive chat campaigns to reduce bounce rates and recover abandoned carts.

Features

Gorgias packs a powerful feature set designed to tackle every step of the shopping journey. Here’s a closer look at the tools that make it stand out:

Conversational AI with Sales and Support Skills

Gorgias’s AI Agent is trained to deliver brand-aligned conversations that feel human. It resolves up to 60% of support inquiries autonomously and drives conversions with tailored recommendations.

– Automates FAQs for pre- and post-purchase questions.
– Provides product suggestions based on shopper history.
– Issues refunds, updates subscriptions, and edits orders without agent intervention.
– Maintains a consistent brand tone across every channel.

Shopify Integration for Real-time Commerce Data

No more toggling between tabs—Gorgias syncs directly with Shopify to bring all your product details and order history into the helpdesk.

– View stock availability and pricing in seconds.
– Share product links and discount codes on the fly.
– Access customer lifetime value and past interactions instantly.
– Edit orders, process returns, and issue partial refunds without leaving the chat window.

All-in-One Platform with Omnichannel Support

From email and live chat to social media and SMS, Gorgias consolidates every customer conversation in one dashboard.

– Manage Facebook Messenger, Instagram, TikTok, WhatsApp, and voice calls.
– Route tickets with smart rules, tags, and automated assignments.
– Build a self-service help center with unlimited articles and search functionality.
– Track performance metrics via live monitoring and custom reporting.

AI Agent Automation Levels

Choose how much you want to automate. Pay only for fully resolved conversations at $1.00 per resolution.

– Basic automation for FAQ resolution.
– Mid-level automation with order edits and subscription changes.
– Advanced automation for dynamic discount generation and personalized upsells.
– Feedback loop to continuously train the AI for your specific products and tone.

Marketing Suite for Proactive Engagement

Engage visitors proactively with chat campaigns proven to reduce bounce rates by 37% and increase conversions through personalized experiences.

– Trigger welcome messages based on time on page or cart value.
– Offer incentives like free shipping or discount codes in real time.
– Segment audiences by browsing behavior and purchase history.
– Track campaign ROI with built-in analytics.

Pricing

Gorgias pricing scales with your growth—not your headcount. You can start small and upgrade as your ticket volume increases—all backed by our exclusive flash sale.

Basic Plan

• Price: from $10/mo
• Tickets: 300 per month
• Ideal for: New or micro-businesses with low support volume
• Includes: Helpdesk, basic macros, rules, views, and email & chat channels
• Overage cost: $0.40 per extra ticket

Pro Plan

• Price: from $50/mo
• Tickets: 2,000 per month
• Ideal for: Growing stores needing omnichannel support
• Includes: Live chat, social media integration, advanced rules, and workflow automations

Advanced Plan

• Price: from $300/mo
• Tickets: 5,000 per month
• Ideal for: Mid-sized brands with significant support needs
• Includes: AI Agent automation, API access, and custom reporting

Enterprise Plan

• Price: from $750/mo (custom volume)
• Tickets: Unlimited (customizable)
• Ideal for: High-volume retailers and global brands
• Includes: Dedicated account management, SLA guarantees, and custom integrations

Benefits to the User (Value for Money)

Investing in Gorgias delivers clear returns across every customer interaction:

• Automated Efficiency: Free up agents from repetitive tasks by resolving up to 60% of tickets automatically. This slashes labor costs and accelerates response times.
• Higher Conversion Rates: Personalized product recommendations and proactive chat campaigns can boost sales by up to 2.5×—turning browsers into buyers.
• Centralized Operations: All support and marketing activities under one roof means no more tool sprawl. Save on subscription fees and reduce context-switching delays.
• Scalable Pricing: Plans start as low as $10/mo and grow with your ticket volume, so you only pay for what you need—plus right now you can lock in your flash sale deal to get 2 months free on annual plans.
• Improved Customer Satisfaction: Fast, accurate responses and personalized experiences lead to higher CSAT scores and repeat purchases.
• Data-Driven Insights: Real-time analytics and performance dashboards highlight bottlenecks and uncover upsell opportunities.
• Omnichannel Reach: Seamless support across email, chat, social, SMS, and voice ensures no conversation is missed.
• Continuous Improvement: The AI Agent learns from your feedback loop to handle more complex tasks over time, raising the bar on service quality.

Customer Support

When you choose Gorgias, you’re backed by a dedicated support team that understands ecommerce inside and out. Whether you need help setting up your AI Agent or configuring complex workflows, you can reach out via email or live chat. Response times are impressively fast—even for the free Basic plan—with most queries answered within a couple of hours.

Premium and Enterprise customers benefit from additional phone support and a dedicated account manager. These channels ensure priority resolution and personalized guidance on best practices. Plus, the Gorgias support portal is loaded with step-by-step articles, video tutorials, and community forums to help you solve challenges at any time.

External Reviews and Ratings

On G2, Gorgias holds an average rating of 4.7 out of 5 stars, based on feedback from thousands of ecommerce professionals. Users rave about the intuitive interface and the time savings from AI automation. Common highlights include:

• “The integration with Shopify is seamless—agents love having order data at their fingertips.”
• “Our response time dropped by 50% after enabling the AI Agent.”
• “Proactive chat campaigns increased our sales during flash sale events.”

On Capterra, Gorgias scores 4.5 out of 5, with praise focused on customization flexibility and outstanding customer service. Some users note a learning curve when setting up advanced automations—but Gorgias has addressed this by expanding onboarding resources and adding more pre-built templates to get you started faster.

Educational Resources and Community

Gorgias offers a wealth of resources to help you get the most out of the platform:

• Gorgias Blog: Regular articles on support best practices, ecommerce growth hacks, and AI trends.
• Video Tutorials: Step-by-step walkthroughs on setting up automations, optimizing chat campaigns, and advanced reporting.
• Documentation Center: Comprehensive guides, API references, and troubleshooting tips.
• Webinars & Workshops: Live sessions with product experts covering new features and real-world case studies.
• User Community: Active Slack channel and Facebook group where you can exchange tips with fellow merchants.
• Dedicated Support Portal: Submit tickets, track progress, and access a searchable knowledge base at any hour.

Conclusion

In summary, Gorgias delivers a powerful combination of conversational AI, omnichannel support, and deep Shopify integration—so your team can work smarter, not harder. The clear ROI from automated ticket resolution, proactive marketing, and personalized shopping experiences makes it a must-have for growing ecommerce stores. Remember, this flash sale is time-sensitive, and you won’t find a better deal than Gorgias with 2 months free on annual plans.

Ready to transform your support and sales processes? Get 2 Months Free with Gorgias annual plans Today—click below and secure your savings before the flash sale ends:

Get Started with Gorgias Today