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Stick around, because I’ll walk you through why this call and text platform could be a total game-changer for your revenue team—plus how this free trial can save you real dollars. By the end, you’ll know exactly how to unlock more conversations, close more deals, and streamline your entire communications stack.

What Is Kixie?

Kixie is a cloud-based sales communications platform designed to integrate calling and texting seamlessly with your existing tools. Whether you’re running outreach campaigns, following up on hot leads, or providing top-tier customer support, Kixie unifies your phone and SMS workflows directly inside CRMs like Salesforce, HubSpot, Zoho, and over 25 other systems.

At its core, Kixie empowers revenue teams—marketing, business development, inside sales, and rev ops—to boost connection rates, automate routine tasks, and gain real-time insights. From personalized bulk texting campaigns to AI-driven local presence dialing, this platform brings every conversation into one centralized hub.

Features

Below is a deep dive into Kixie’s most powerful tools. These capabilities work in concert to help teams engage more leads, shorten sales cycles, and deliver a consistent customer experience.

Multi-line Power Dialer

Kixie’s flagship dialing tool lets you dial up to 10 leads simultaneously, maximizing talk time while AI skips voicemails and IVRs.

• Automatic call pacing to maintain a steady outbound rhythm.
• Voicemail drop feature to leave pre-recorded messages in a single click.
• Machine detection powered by AI to avoid unproductive rings.

Team SMS

Shared SMS inboxes let you respond faster and keep context in one place. Perfect for collaborative follow-ups and internal coaching.

• Internal notes on each conversation to brief teammates before they reply.
• Customizable SMS templates to standardize messaging across your team.
• Real-time notifications ensure no text goes unanswered.

Connection-Boost

Increase answer rates with local presence dialing and dynamic Caller ID rotation.

• Progressive Caller ID chooses the best number for each recipient.
• Spam risk prevention built in—protect your reputation while dialing at scale.
• AI-driven number management to maintain compliance and engagement.

Conversation Intelligence

Automatically track keywords, phrases, and sentiment in every call. Get AI-generated summaries synced directly to your CRM.

• Searchable call transcripts and sentiment scoring.
• Custom keyword alerts to flag high-priority conversations.
• Automated follow-up reminders based on conversation outcomes.

Intelligent Call Routing

Ensure callers reach the right agent with automatic call distribution (ACD) based on CRM data.

• Route by territory, deal stage, or any CRM field.
• Failover options keep calls moving even if someone is unavailable.
• Efficient call queues reduce wait times and drop-offs.

DNC List Compliance

Eliminate manual checks and avoid costly penalties with built-in do-not-call list management.

• Automatic scrubbing of phone lists before dialing sessions.
• Real-time compliance updates to stay aligned with regulations.
• Audit logs for complete transparency in your outreach.

Caller ID Reputation

Improve pickup rates by maintaining a strong caller ID reputation with phone carriers.

• Spam risk monitoring to prevent numbers from being flagged.
• Best-practice guidance on dialing patterns and volume.
• Carrier-level insights to troubleshoot deliverability issues.

Realtime Reporting

Get instant visibility into team performance with live leaderboards and dashboards.

• KPIs such as connect rate, talk time, and texts sent, updated live.
• Custom report builder to slice data by rep, campaign, or pipeline stage.
• Historical comparisons to track improvement over time.

Seamless Integrations

Kixie plays nice with over 25 leading CRMs, helpdesks, and automation tools out of the box—plus webhooks and an open API for hundreds more.

• Click-to-Call/Click-to-Text right inside your CRM records.
• CRM field syncing for call dispositions, notes, and recordings.
• Dedicated US-based support team for custom integration setup.

Pricing

If you’re ready to dive in and explore Kixie’s plans, here’s how the packages stack up. Each plan includes unlimited minutes within the US and Canada so you can focus on conversations, not metering your usage.

• Professional Plan (Best for solo reps):
  • Business Phone Service + SMS
  • CRM Integrations and Automations
  • Click-to-Call/Text, SMS Templates, Voicemail Drop
  • Live Call Coaching
  • Unlimited Minutes in US/Canada
• Single-Line PowerDialer (Small teams & startups):
  • All Professional features
  • 1-Line PowerDialer for efficient dialing sessions
  • Session Management tools
  • Unlimited Minutes in US/Canada
• Multi-Line PowerDialer (Most Popular—Scaling teams):
  • All Professional features plus PowerDial up to 10 lines
  • Advanced Calling Session Management
  • AI Human Detection (optional add-on for +$30/mo)
  • Unlimited Minutes in US/Canada

Benefits to the User (Value for Money)

Here’s why every dollar you invest in Kixie yields measurable returns.

• Skyrocketed Connection Rates:
  
  AI-powered local presence dialing boosts answer rates by up to 4×, meaning more live conversations and fewer unanswered calls.
• Time Saved on Manual Tasks:
  
  Automations like voicemail drops and SMS templates free up reps to focus on revenue-driving activities instead of repetitive dialing.
• Unified Communications:
  
  No toggling between apps—calls, texts, and analytics all live in one platform, reducing context-switching and improving productivity.
• Data-Driven Decisions:
  
  Realtime reporting and conversation intelligence provide instant insight into what’s working, so you can optimize scripts, campaigns, and coaching on the fly.
• Scalability Without Headaches:
  
  From solo professionals to large revenue operations, Kixie grows with you—no costly upgrade cycles or system overhauls required.
• Compliance Built-In:
  
  Automatic DNC scrubbing and spam-risk protection help you avoid fines and maintain trust with prospects.

Customer Support

I’ve always found Kixie’s support team exceptionally responsive. Whether it’s a late-night integration hiccup or a quick question about call routing, their US-based engineers are available via email and live chat to jump in and help resolve issues fast. Response times typically range from a few minutes (for chat) to under an hour (for email tickets).

For more complex setups, you can hop on a phone call with a solutions engineer who will guide you through advanced configurations, API usage, or custom workflows. Their knowledge base is also packed with guides, video tutorials, and troubleshooting articles that make onboarding and ongoing management feel breeze-simple.

External Reviews and Ratings

Across G2, Capterra, and TrustRadius, Kixie consistently scores above 4.5 stars. Users rave about the platform’s reliability, the power dialer’s performance, and the seamless CRM integrations. One G2 reviewer noted that their team cut average call handling time by 20% while boosting connection rates by over 30% within weeks of adoption.

On the flip side, a handful of users have requested richer analytics dashboards and more granular permission controls for large enterprises. Kixie’s product roadmap shows enhancements in both areas, and the team actively engages with customers through beta programs to refine these upcoming features. Early testers are already reporting significant improvements.

Educational Resources and Community

Kixie offers a robust suite of learning materials, including a regularly updated blog with best practices on sales engagement, text marketing, and call coaching. Their video library covers everything from initial setup and CRM integration to advanced tips on using conversation intelligence effectively. You’ll also find recorded webinars with industry experts sharing strategies to optimize your outbound efforts.

On the community side, Kixie hosts a private Slack group where customers exchange use cases, ask questions, and collaborate on creative dialing and texting campaigns. There are also quarterly user meetups—both virtual and in key cities—where you can network with peers, share insights, and hear product updates directly from the Kixie team.

Conclusion

After putting Kixie through its paces, I’m convinced this is one of the strongest all-in-one communication platforms on the market. You get powerful dialing and texting tools, deep CRM integrations, AI enhancements, and real-time analytics—all wrapped in an intuitive interface. Better yet, with the current flash sale you can Try Kixie Free For 7 days Today, risk-free.

Don’t miss out on this opportunity to revolutionize your revenue workflows. Click here to lock in your free trial and start closing more deals—fast: Try Kixie Free For 7 days Today.