
Gorgias Deal: Conversational AI for Ecommerce
Hunting for the best deal on Gorgias? You’ve come to exactly the right place, because right now I’m running an exclusive Get 2 Months Free with Gorgias annual plans Today offer that you won’t find anywhere else. This is hands down the best discount available, and I’m excited to walk you through why Gorgias is the must-have Conversational AI platform for your ecommerce store.
Stay tuned, because in a moment we’ll dive into the key features, pricing details, and real-world benefits that make Gorgias such a game-changer. I’ll share real success stories, tips for maximizing ROI, and exactly how to snag this offer before it disappears.
Whether you’re a bootstrapped startup or a multi-million-dollar brand, you’ll discover why thousands of merchants trust Gorgias to automate support, drive sales, and build lifelong customer relationships—all while keeping overhead low and satisfaction high.
What Is Gorgias?
Gorgias is the leading Conversational AI platform designed exclusively for ecommerce businesses. It unites customer support and proactive sales into one AI-powered helpdesk, enabling brands to respond to queries, manage orders, issue refunds, and recommend products—all from a single interface. With deep integrations into Shopify and other major ecommerce tools, Gorgias transforms support agents into revenue-generating consultants, resolving tickets up to 60% faster while boosting conversions by 2.5x.
Use cases range from automating routine FAQs—like “Where’s my order?”—to personalized VIP outreach for high-value customers. Brands across niches (beauty, fashion, electronics, subscription boxes) leverage Gorgias to scale support without scaling headcount, and to turn every customer conversation into a possible sale.
Features
Gorgias bundles an extensive feature set that caters to both reactive support and proactive ecommerce growth. Here’s a closer look under the hood.
Conversational AI with Sales and Support Skills
At the core of Gorgias is its AI Agent—an intelligent assistant trained specifically for ecommerce dialogues.
- Automated Resolutions: Handle up to 60% of standard inquiries automatically, from shipping updates to return policies.
- Product Recommendations: Suggest relevant items based on browsing history or past purchases, driving an average 15% increase in average order value.
- Dynamic Discounts: Automatically generate personalized discount codes for VIP customers, abandoned carts, or bulk orders.
- Case Study—Beauty Brand Boost: One mid-sized cosmetics brand saw a 40% reduction in live chat volume within a month of deploying AI-driven FAQs, freeing agents to focus on high-value upsells.
Because Gorgias’s AI is trained on real ecommerce dialogues, it understands context like product variants, subscription details, and regional shipping rules—making it more accurate than generic chatbot solutions.
Seamless Shopify Integration
Gorgias was built for Shopify merchants. The integration brings all of your store data right into the helpdesk, so agents never need to switch apps.
- Order Edits & Refunds: Initiate full or partial refunds, update shipping addresses, and manage subscriptions directly in the ticket.
- Real-Time Inventory Checks: See stock levels on the fly to prevent overselling and disappointed customers.
- Product Linking: Embed live product URLs in seconds, complete with variant selection and pricing details.
- Example—Apparel Retailer Success: A fashion retailer reduced refund resolution time by 75% thanks to the built-in order management tools.
Unified Omnichannel Platform
With Gorgias, all of your communication channels funnel into one cohesive workspace, eliminating app-hopping and silos.
- Email, Live Chat, Voice & SMS: Support tickets from any channel appear in a single timeline for each customer.
- Social Media Inbox: Manage Instagram DMs, Facebook comments, TikTok messages, and WhatsApp queries in line with your email threads.
- Smart Routing & SLA Tracking: Automate ticket assignment based on language, topic, value, or priority to maintain response time goals.
- Collaboration Tools: Internal notes, tagging, and collision detection ensure your team never duplicates efforts.
Marketing Suite for Proactive Engagement
Gorgias isn’t just about reactive support—it empowers you to engage shoppers at key moments.
- Triggered Chat Campaigns: Launch targeted messages when visitors spend too long on a page or add items to cart without checking out.
- Segmentation & Personalization: Use data from Klaviyo, Recharge, or your CRM to craft campaigns for VIPs, first-time visitors, and cart abandoners.
- Performance Tracking: A/B test chat pop-ups, messaging copy, and timing to refine your approach and maximize conversions.
Brands leveraging proactive outreach with Gorgias report bounce rates cut by 37% and conversion lifts of 10% on average.
AI Agent & Automation Levels
Choose precisely how much autonomy you give the AI Agent. Gorgias supports three main modes, letting you tailor automation to your risk profile:
- Full Automation ($1/resolved conversation): Let the AI handle common queries end-to-end without agent intervention.
- Semi-Automation: AI drafts responses for agents to review and send, reducing average handle time by 50%.
- Assist Mode: Keep agents in control while the AI suggests macros, product links, and quick replies to speed up workflow.
Continuous Feedback Loop: Every agent correction retrains the AI, improving accuracy over time. You’ll see fewer misrouted tickets and more spot-on recommendations with every interaction.
Pricing
Gorgias’s flexible pricing scales with your growth, not your headcount. Plus, you can Get 2 Months Free with Gorgias annual plans Today, effectively lowering your cost per ticket during your critical launch or growth phases.
Here’s the breakdown:
Basic Plan
- Price: from $10/month
- Ideal for: Solo entrepreneurs and very small shops
- Includes: 300 tickets/mo, central helpdesk, email & chat channels, basic macros and rules
- Overage: $0.40 per additional ticket
Pro Plan
- Price: from $50/month
- Ideal for: Growing brands with multichannel needs
- Includes: 2,000 tickets/mo, omnichannel support (social, SMS, voice), satisfaction surveys, advanced workflow automation
- Overage: $0.40 per additional ticket
Advanced Plan
- Price: from $300/month
- Ideal for: Midsize teams needing enterprise features
- Includes: 5,000 tickets/mo, custom reporting, priority SLAs, AI Agent full automation option
- Overage: $0.40 per additional ticket
Enterprise Plan
- Price: from $750/month
- Ideal for: High-volume merchants & complex organizations
- Includes: Custom ticket volume, dedicated account manager, SSO, advanced security & compliance, custom API access
Choosing annual billing nets you the Get 2 Months Free with Gorgias annual plans Today discount—effectively reducing your monthly rate by 16.7%. For example, the Pro plan drops from $50 to $41.67 per month when you lock in a yearly commitment.
ROI Analysis: Automating 60% of 2,000 tickets with AI at $1 per resolved case costs just $1,200. Compare that to hiring an additional support agent at $4,000+ per month, and the savings are clear.
Benefits to the User (Value for Money)
Investing in Gorgias delivers compelling returns across sales, support efficiency, and customer satisfaction:
- Operational Savings: Automating routine tasks shrinks support costs by up to 50%, freeing budget for marketing and product development.
- Revenue Uplift: In-chat product suggestions and discount offers drive a 2.5x increase in conversion rates, generating new revenue streams from live interactions.
- Scalability Without Headcount: Whether you’re handling 500 or 50,000 tickets per month, Gorgias scales seamlessly—no new hires required.
- Improved Response Times: Centralized ticket queues and AI-powered replies cut average response times from hours to minutes, boosting customer satisfaction.
- Consistent Brand Experience: Customizable AI tone and macros ensure every message aligns with your brand voice, enhancing professionalism and trust.
- Data-Driven Decisions: Advanced analytics highlight peak support hours, common issues, and opportunities for new self-service articles.
- Proactive Engagement: The Marketing Suite permits timely outreach, reducing cart abandonment by 23% and fostering repeat purchases.
- Risk-Free Trial: Don’t miss your chance to get 2 months free on annual plans—trial the full feature set without immediate investment.
Customer Support
Gorgias practices what it preaches by offering outstanding support to its own customers. If you encounter any obstacles—from onboarding to advanced rule configuration—you have several channels at your disposal. Live chat within the app connects you instantly to a support specialist who can either troubleshoot in real time or guide you to relevant documentation. For deeper issues, email tickets typically receive a response within 1–2 business hours, and phone support is available for Pro, Advanced, and Enterprise customers.
Enterprise clients benefit from a dedicated account manager who proactively monitors your support performance metrics, suggests AI training improvements, and coordinates custom development requests. In addition, Gorgias hosts regular office hours webinars and hosts an exclusive Slack community where you can exchange best practices with other brands, learn insider tips, and get early access to new feature betas.
External Reviews and Ratings
Feedback from real users confirms Gorgias’s market leadership:
- G2 (4.7/5 stars, 600+ reviews): Customers laud the AI automation for drastically reducing ticket volume and praising the intuitive UI. One reviewer noted, “We cut our support headcount by 30% while increasing customer satisfaction.”
- Capterra (4.8/5 stars, 150+ reviews): Users highlight the value of unified channels and Shopify integration. “No more app-hopping—everything’s in one place,” says one ecommerce director.
- Trustpilot (4.6/5 stars): Many merchants rave about the free months promo that sealed the deal for them. One five-star review: “I was skeptical at first, but the two free months gave us time to see immediate ROI.”
On the flip side, a small fraction of users mentioned occasional AI misfires—wrong product suggestions or misunderstood queries. Gorgias has since rolled out improved AI training tools and a more robust feedback mechanism that rapidly addresses gaps. Pricing is another common topic; however, the Get 2 Months Free with Gorgias annual plans Today deal effectively lowers the barrier for smaller shops to try the platform risk-free.
Educational Resources and Community
Gorgias doesn’t just provide software; it cultivates an entire learning ecosystem:
- Official Blog: Weekly posts cover advanced automation tactics, case studies on conversion optimization, and deep dives into support best practices.
- Video Library: Over 100 on-demand tutorials guide you from basic setup to complex API integrations and custom macro development.
- Knowledge Base: More than 300 detailed articles and step-by-step instructions on every feature, with screenshots and video embeds.
- Webinars & Workshops: Live sessions from Gorgias experts and guest speakers covering topics like AI tuning, staff training, and omnichannel strategy.
- Community Forum: A dedicated space where users share macros, templates, and success stories, voted on by peers.
- Private Slack Channel: Join fellow ecommerce managers for real-time advice, partnership opportunities, and early access to beta features.
- Certification Program: Earn badges for completing Gorgias Academy courses—perfect for validating your expertise or onboarding new agents.
- Roadmap Transparency: Submit feature requests and vote on upcoming releases directly with the product team.
Conclusion
In conclusion, Gorgias marries best-in-class AI automation with robust ecommerce support tools, creating a unified platform that drives sales, streamlines operations, and delivers personalized customer experiences. You benefit from seamless Shopify integration, scalable pricing, and proactive engagement features that set your brand apart.
There’s never been a better time to upgrade your customer service and sales strategy. With the exclusive Get 2 Months Free with Gorgias annual plans Today offer, you can experience every premium feature without risk and see firsthand how Gorgias can transform your support team into a revenue engine. Midway through your trial you’ll notice faster response times, higher conversions, and lower support costs—proof that investing in the right helpdesk pays dividends.
The clock is ticking on this limited-time deal. If you’re ready to eliminate ticket backlogs, boost revenue, and deliver standout customer experiences, don’t hesitate. Click to get started with Gorgias now and claim your two free months before it’s gone!