Searching for the ultimate way to slash your ecommerce support costs while driving more sales with AI-powered conversations? You’ve just hit gold with Gorgias. I’ve scoured the market to ensure this is the best deal available, and I’m confident you won’t find a better discount anywhere else.

Right now, you can Get 2 Months Free with Gorgias annual plans Today, bringing you unbeatable savings on one of the most advanced conversational AI platforms for online stores. Stick around—by the end of this article, you’ll know exactly how this offer can supercharge your support efficiency and boost revenue with tailored upsell recommendations.

What Is Gorgias?

Gorgias is a conversational AI platform designed exclusively for ecommerce brands. Its core mission is to merge customer support and sales in one unified helpdesk, enabling businesses to deliver fast, personalized assistance while driving incremental revenue. Whether you’re fielding pre-sales questions, handling returns, or pushing targeted product recommendations, Gorgias’s AI Agent adapts to your brand’s voice and automates routine tasks—so your team can focus on high-value interactions.

From connecting deeply with Shopify stores to integrating over 150 ecommerce tools, Gorgias streamlines every step of the customer journey. You’ll resolve tickets faster, offer tailored promotions, and collect actionable data—all within a single, intuitive dashboard.

Features

Gorgias comes loaded with robust capabilities that turn customer conversations into sales opportunities while slashing support workloads. Below, I break down the standout features that set it apart.

Conversational AI Agent

The AI Agent handles up to 60% of inquiries without human intervention, using machine learning to understand context, answer FAQs, and execute account changes.

• Pre- and post-sales FAQ support
• Order edits, refunds, and returns processing
• Dynamic discount generation to incentivize purchases
• Custom tone of voice aligned with your brand

Shopify Integration

Gorgias reads and writes data directly in your Shopify store, giving agents real-time visibility into products, inventory, and customer history. No more switching between tabs.

• View shopper’s order history and cart status
• Share product links or upsell bundles instantly
• Edit Shopify orders without leaving the helpdesk

Omnichannel Support

Bring every customer conversation—email, live chat, Facebook, Instagram, TikTok, WhatsApp, SMS, and even voice—into one unified inbox. Resolve tickets faster and maintain context across channels.

• Custom routing and macros for streamlined workflows
• Unified customer profiles for personalized responses

AI-Driven Sales Recommendations

Gorgias’s AI doesn’t just support—it upsells. By analyzing browsing behavior and past purchases, it suggests complementary products at the perfect moment.

• Boost average order value with tailored suggestions
• Automate cross-sell and upsell campaigns in chat

Macros, Rules, and Automations

Create custom rules to tag, assign, and respond to tickets automatically. Free up your team from repetitive tasks and focus on complex issues that need human empathy.

• Automate ticket categorization and routing
• Set satisfaction survey triggers post-resolution

Help Center & Knowledge Base

Host unlimited articles to empower customers with self-service resources. Reduce ticket volume and improve user satisfaction by pointing shoppers to your branded help center.

• Customizable templates and SEO-optimized content
• Embedded in live chat for instant article suggestions

Analytics & Reporting

Dive into performance metrics across support and sales. Track agent productivity, resolution times, and conversion lift from chat interactions.

• Live monitoring dashboard for real-time insights
• Exportable reports to measure ROI and operational efficiency

150+ Integrations

Whether you use Klaviyo, Recharge, Yotpo, Loop Returns, or any other ecommerce tool, Gorgias plugs right in. Consolidate your tech stack for a seamless workflow.

Pricing

Gorgias’s pricing scales with your ticket volume and the level of AI automation you need—never with your headcount. Let’s break down each plan and see which one fits your business.

• Basic (300 tickets/mo): Starting at $10/mo. Best for startups testing conversational AI. Includes email, live chat, Facebook, Instagram, macros, and basic reporting.
• Pro (2,000 tickets/mo): From $50/mo. Ideal for growing stores. Adds advanced automation rules, priority support, and up to 3 agents.
• Advanced (5,000 tickets/mo): From $300/mo. Perfect for mid-market brands. Includes unlimited macros, custom roles, AI Agent at $1 per resolved conversation, and dedicated onboarding.
• Enterprise (Custom volume): From $750/mo. Tailored for high-volume operations. Offers white-glove support, SLA guarantees, and advanced security features.

For a full breakdown and to lock in this limited-time offer, visit Gorgias pricing and secure your 2 free months today.

Benefits to the User (Value for Money)

Investing in Gorgias pays for itself through increased efficiency and revenue. Here’s the real impact you can expect:

• 60% Reduction in Ticket Volume: Automated AI responses and macros handle repetitive inquiries, freeing up your team for high-value tasks.
• 2.5× Higher Conversion Rate: Tailored recommendations and proactive chat campaigns capture more sales at checkout.
• Lower Support Costs: Pay-as-you-go AI Agent pricing means you only pay for fully resolved conversations, not idle agent seats.
• Unified Workflow: One platform for all channels eliminates license bloat and boosts team productivity.
• Scalable Plans: From $10/mo plans to enterprise solutions—grow without fear of sticker shock.

Customer Support

I’ve found Gorgias’s support team to be highly responsive, with average initial response times under an hour for all paid tiers. Whether you raise a ticket or hop on live chat, their agents are knowledgeable about both the product and best practices in ecommerce customer experience.

Support channels include email, live chat, and voice add-ons for phone assistance. Enterprise customers also benefit from a dedicated account manager and priority SLAs to ensure any critical issues are addressed immediately.

External Reviews and Ratings

On G2, Gorgias boasts an average rating of 4.7/5 based on over 600 reviews, with users raving about the seamless Shopify integration and game-changing AI automations. Capterra reviewers award it 4.8/5, highlighting the significant reduction in support costs and the boost in chat-driven sales.

Some critiques mention a learning curve when setting up complex macros and advanced automation rules. To address this, Gorgias has expanded their onboarding sessions and released new templated workflows to help users get started faster.

Educational Resources and Community

Gorgias maintains an extensive resource center, including an official blog with best practices, video tutorials on YouTube, and detailed developer documentation. Their help center is updated weekly with new guides and troubleshooting tips.

Beyond official channels, there’s an active community Slack group and private Facebook user forum where merchants exchange template scripts, automation ideas, and success stories. You’ll never run out of case studies or peer support when optimizing your helpdesk setup.

Conclusion

After exploring every corner of Gorgias—from its AI Agent and deep Shopify integration to its scalable pricing and robust support—I’m convinced it’s the top choice for ecommerce brands looking to unite support and sales. Remember, this exclusive Get 2 Months Free with Gorgias annual plans Today won’t last forever. Midway through setting up your account, you’ll see how much more efficient and profitable your operations become. Ready to transform your customer experience and revenue? Don’t wait—Gorgias is just a click away.

Get Started with Gorgias Today and claim your 2 free months now!