Gathering clear, actionable website feedback can feel like chasing ghosts—endless email threads, vague screenshots, and missing technical details. That’s where issue tracking software becomes a game changer. With BugHerd, you turn client comments into pinned notes on your live site, instantly capturing every detail your team needs to fix bugs and refine design.

Why Traditional Feedback Falls Short

Without a streamlined process, feedback often lands in overflowing inboxes. Clients describe issues in paragraphs of text, leaving developers to interpret browser versions, screen sizes, and CSS quirks. This miscommunication leads to rework, missed deadlines, and frustrated teams.

The Power of Issue Tracking Software

An issue tracking software like BugHerd centralizes feedback directly on your pages. By allowing clients to point, click & comment, you cut through the noise. Each note drops a pin on the exact element in question, accompanied by a screenshot and full technical metadata: browser, OS, and CSS selector data—all without chasing down extra details.

How BugHerd Simplifies Website Feedback

Visual Pinning for Clear Context

Clients don’t need logins or training. Send them a link, and they can drop pins anywhere on the page. Those pins hold comments tied directly to page elements, so your team instantly knows what needs changing.

Automatic Technical Details

Goodbye long back-and-forth emails. Every client comment includes a captured screenshot and all relevant metadata. No more guessing whether an issue happened on Chrome mobile or desktop Safari.

Kanban-Style Task Management

Each pin becomes a task on a built-in Kanban board. Prioritize, assign, and track progress in one view. Already using Trello, Jira, or GitHub? One click sends tasks to your existing project board.

Getting Started in Minutes

1. Create your first project in BugHerd.
2. Install the browser extension or add the JavaScript snippet to your site.
3. Invite clients and teammates to leave feedback with just a link.

Within minutes, you’ll have a structured workflow that replaces ambiguous emails with clear, actionable tasks.

Pricing Plans for Every Team

Standard – $49/mo

• 5 members
• Unlimited client users and projects
• Feedback on websites, designs, PDFs, and images
• Basic integrations with Trello, Slack, GitHub, and more

Studio – $79/mo

• 10 members
• All Standard features plus extra storage

Premium – $149/mo

• 25 members
• Custom branding, enhanced collaboration, client project board
• Premium integrations: Jira, Asana, Linear, ClickUp, Monday.com

Is BugHerd Right for You?

Whether you’re a small agency or an enterprise team, BugHerd adapts to your workflow:

• Design Agencies: Rapidly iterate on client mockups with contextual notes.
• Development Teams: Track bugs with full environment details for quicker fixes.
• Product Managers: Maintain clear visibility on feedback progress.

Conclusion

Stop letting website issues slip through the cracks. Embrace streamlined feedback with BugHerd and see every client comment transformed into a clear, trackable task. Try BugHead for Free Today and take control of your issue tracking process.