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What Is Kixie?

Kixie is a complete outbound and inbound calling and texting platform built for modern revenue teams. It integrates seamlessly with 25+ leading CRMs, helpdesks, conversation intelligence services, and productivity tools—so you can call, text, and track every interaction without jumping between apps. Sales professionals, marketers, and RevOps specialists use Kixie to boost connection rates with AI-powered dialing, personalize SMS campaigns at scale, and gain deep analytics on every conversation.

Whether you’re a solo sales rep dialing a handful of prospects or an enterprise RevOps team orchestrating thousands of calls per day, Kixie offers a one-stop solution. From local presence dialing that prevents spam flags to real-time reporting that fuels friendly competition, it’s designed to unify your RevTech stack and help you close more deals, faster.

Features

Kixie’s feature set is engineered to cover every stage of the revenue process—prospecting, nurturing, closing, and retention. Below, I break down the standout capabilities that make Kixie a game-changer.

Multi-line Power Dialer

Accelerate outreach by dialing up to 10 lines in parallel. Kixie’s AI-driven power dialer distinguishes live answers from voicemails and IVRs, so you only waste time on real conversations.

• Parallel dialing: Call multiple leads simultaneously to maximize talk time.
• AI Machine Detection: Automatically skip voicemails and IVRs to connect with human respondents.
• Session management: Track call statuses and pause/resume dialing campaigns with ease.

Team SMS

Respond to inbound texts faster and collaborate in a shared inbox. Team SMS keeps everyone on the same page with internal notes and read receipts.

• Shared inboxes: See conversations across your entire team in one place.
• Internal comments: Leave context for colleagues so no lead slips through the cracks.
• Templates and macros: Use pre-written SMS snippets to maintain consistency and speed up replies.

Connection-Boost

Increase answer rates with AI-powered local presence dialing. Kixie dynamically varies the caller ID to match the recipient’s area code and includes built-in “Spam Risk” prevention.

• Progressive Caller ID: Rotate numbers to appear local to each prospect.
• Spam detection safeguards: Reduce the risk of carriers flagging your numbers.
• Higher pick-up rates: Proven to lift connection rates by up to 4×.

Conversation Intelligence

Unlock actionable insights from every call. Kixie transcribes calls, analyzes sentiment, flags keywords, and auto-generates summaries that sync to your CRM.

• Keyword tracking: Search for specific terms across your entire call library.
• Sentiment analysis: Gauge buyer interest and flag at-risk interactions.
• CRM sync: Auto-attach call notes, summaries, and recordings directly to lead records.

Intelligent Call Routing

Never miss an opportunity. Kixie’s Automatic Call Distribution (ACD) uses CRM fields and custom rules to route calls to the best agent in real time.

• Rule-based routing: Prioritize calls based on lead territory, deal size, or custom tags.
• Skill-based assignments: Connect specialized experts to high-value prospects.

DNC List Compliance

Stay compliant without manual headaches. Kixie automatically checks numbers against your Do-Not-Call lists to prevent penalties.

• Real-time list checking: Validate numbers before dialing.
• Custom suppression lists: Add internal or industry-specific numbers easily.

Caller ID Reputation

Protect your brand’s trust. Kixie monitors carrier reports and enforces best practices so your numbers aren’t flagged as spam.

• Reputation monitoring: Receive alerts for any carrier de-prioritization.
• Best-practice guidance: Tips on dialing cadence, message content, and more.

Realtime Reporting

Track performance live with intuitive dashboards and leaderboards. Instantly measure calls made, talk time, connection rates, and more.

• Live leaderboards: Foster friendly competition among reps.
• Custom metrics: Build reports on the KPIs that matter most to your team.

Seamless Integrations

Out-of-the-box connections with 25+ CRMs, helpdesks, and automation platforms. If you use it, Kixie likely plugs right in.

• Native connectors: Salesforce, HubSpot, Pipedrive, Zoho, and more.
• Open API & Webhooks: Build custom workflows or integrate niche tools with help from Kixie’s US-based team.

Pricing

Kixie offers tiered plans to fit single reps up through enterprise revenue teams. While exact pricing may vary based on seat count and add-ons, here’s a breakdown of each SKU and what it includes:

• Professional Plan
  – Ideal for individual sales professionals.
  – Includes business phone service, CRM integration, click-to-call/text, SMS templates, voicemail drop, live call coaching, and unlimited US/Canada minutes.
  – Pricing typically starts at a competitive monthly rate per user.
• Single-Line PowerDialer
  – Builds on Professional with one-line power dialing.
  – Manage calling sessions, pause/resume campaigns, and still enjoy unlimited minutes.
  – Great for reps who need scalable calling without adding team complexity.
• Multi-Line PowerDialer (Most Popular)
  – All Professional features + dial up to 10 leads simultaneously.
  – Premium AI Human Detection available for an additional fee.
  – Unlimited US/Canada minutes and advanced session management.
  – Best for growth teams and call centers focused on maximum throughput.

Ready to see exact rates and any special volume discounts? Head over to Kixie to request a personalized quote or jump straight into your free trial.

Benefits to the User (Value for Money)

Investing in Kixie delivers tangible returns that far outweigh the subscription cost. Here are the top reasons revenue teams see explosive ROI:

• Higher Connection Rates
  AI-powered local presence dialing boosts answer rates by up to 4×, meaning your reps spend more time talking, less time waiting.
• Unified Workflow
  By consolidating calls, texts, and conversation intelligence in one platform, your team eliminates app-switching overhead and administrative bottlenecks.
• Unlimited US/Canada Minutes
  No surprise overage fees or strict caps—dial to your heart’s content and scale outreach freely.
• Data-Driven Coaching
  Live call monitoring and AI-generated summaries let managers pinpoint skill gaps and replicate top-performer behaviors instantly.
• Compliance & Reputation Protection
  Automated DNC checks and caller ID reputation tracking safeguard you from fines and spam labeling, preserving long-term deliverability.

Customer Support

Kixie’s support team is renowned for rapid, knowledgeable responses. Whether you need help integrating with your CRM, customizing workflows, or troubleshooting an issue, you’ll get assistance by email, live chat, or phone—often within minutes. Their US-based experts are well-versed in the full platform and can guide you through advanced setups via scheduled calls or ad-hoc chat sessions.

Beyond reactive support, every Kixie customer gains access to a dedicated onboarding specialist who ensures your account is configured flawlessly. From initial training webinars to ongoing Q&A office hours, Kixie invests in your success at every stage of adoption, so you’re never left to figure things out on your own.

External Reviews and Ratings

On G2, Kixie holds an average rating of 4.6 out of 5 stars, praised for its ease of use, feature depth, and stellar customer support. Users frequently highlight the power dialer’s efficiency and the seamless CRM sync as major time-savers. Capterra reviewers echo the sentiment, awarding 4.5 stars and lauding real-time analytics and SMS capabilities.

A minority of reviews mention occasional audio hiccups or a learning curve when configuring complex integrations. However, Kixie’s support team proactively addresses these points through frequent software updates and expanded training resources, demonstrating a strong commitment to continuous improvement.

Educational Resources and Community

Kixie offers a rich library of learning channels to ensure you extract maximum value:

• Official Blog: In-depth articles on sales best practices, dialing strategies, and product updates.
• Video Tutorials: Step-by-step guides on everything from basic setup to advanced workflow automation.
• Documentation Center: Detailed developer docs, API references, and integration guides.
• User Community: Active Slack channels and forums where seasoned users and Kixie staff exchange tips, scripts, and success stories.

Conclusion

In today’s hyper-competitive market, seamless revenue communication is non-negotiable. Kixie delivers a unified calling and texting platform that empowers reps, managers, and RevOps teams to collaborate efficiently, scale outreach, and close deals faster. Ready to experience the difference? Visit Kixie to claim your risk-free trial.

Try Kixie Free For 7 days Today and unlock unlimited calling, AI-driven dialing, shared SMS inboxes, conversation intelligence, and more. Don’t miss out—click below to get started now:

Try Kixie Free For 7 days Today