Leverage Chatbot AI to Scale Customer Support Effortlessly
In today’s competitive market, harnessing the power of chatbot ai is no longer optional—it’s essential for delivering instant, personalized customer support at scale. Tidio transforms your support channels by combining live chat, email, and social media into one intuitive dashboard powered by our Lyro AI Agent. Say goodbye to backlogs and hello to happier customers, all while reducing support costs.
What Is Tidio?
Tidio is an AI customer service chatbot and customer support software designed to automate up to 64% of your customer conversations. By leveraging your existing FAQs, knowledge bases, and help center content, Lyro AI provides fast, human-like responses in 12 languages across chat, email, and social media platforms.
How Tidio’s Chatbot AI Works
- Content-driven intelligence: Lyro AI learns from your support materials to answer questions accurately.
- Omnichannel integration: One inbox for live chat, email, Messenger, Instagram, and WhatsApp.
- Seamless handoffs: When complex issues arise, conversations automatically transfer to your human agents with full context preserved.
- Multilingual support: Respond to customers in up to 12 languages without additional setup.
Key Benefits of Tidio’s Chatbot AI
- Instant 24/7 support: Resolve common inquiries automatically, even outside business hours.
- Scalable efficiency: Automate routine tasks like order updates, refunds, and account management.
- Improved agent focus: Free your team to tackle high-impact, complex queries.
- Data-driven insights: Use detailed analytics to identify trends, optimize workflows, and boost customer satisfaction.
- Higher conversion rates: Engage leads in real time and guide them through purchase decisions with personalized interactions.
Features That Set Tidio Apart
Lyro AI Agent
An advanced AI assistant that handles up to 64% of customer requests by drawing on your help center content.
Unified Inbox
Manage all chat, email, and social media conversations from one place, ensuring no message goes unanswered.
Smart Workflows & Automation
Design custom chatbots and automation flows to handle FAQs, lead generation, appointment booking, and more.
Detailed Analytics
Track agent performance, chatbot efficiency, and customer satisfaction metrics to continuously improve your support.
Pricing Plans
Starter
From $24.17/mo – Ideal for small teams. Includes 100 billable conversations, basic analytics, and live visitor list.
Growth
From $49.17/mo – Perfect for growing businesses. Up to 2,000 billable conversations, advanced analytics, and no Tidio branding.
Plus
From $749/mo – For high-volume teams. Custom conversation quotas, dedicated success manager, multisite support, and more.
Premium
Contact us – Fully managed AI service, guaranteed 50% resolution rate, priority support, and continuous optimization.
Who Should Use Tidio?
Whether you’re a startup handling hundreds of queries or an enterprise managing tens of thousands, Tidio’s flexible plans and powerful chatbot ai capabilities adapt to your needs.
- E-commerce Brands: Boost conversion rates with instant product recommendations and order updates.
- SaaS Companies: Offer onboarding assistance and technical support without adding headcount.
- Agencies: Deliver exceptional client support across multiple sites and languages.
Getting Started Is Easy
Sign up, integrate Tidio with your tech stack—CRM, e-commerce platforms, or help desk—and customize your chatbots in minutes. No coding required, and you’ll be guiding customers to solutions faster than ever before.
