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What Is Capability?

Capability is a cloud-based training and work management platform designed to streamline how organizations onboard employees, deliver training, and manage tasks. As “The ANSWER for Training and Work Management,” it caters to businesses of all sizes, from small startups requiring basic onboarding capabilities to large enterprises needing custom integrations and full-service support. With its video-first library and transparent pricing, Capability bridges the gap between traditional learning management systems and modern, video-centric workflows.

Features

At its core, Capability delivers a suite of features that cover everything from content delivery to incident management. Below, I break down the standout functionalities that set Capability apart in the crowded LMS landscape.

Instant Training Access

With Capability, you gain immediate entry to a library of over 750 professional courses the moment you sign up. There’s no waiting period, so your team can start learning right away.

• Courses in business, IT, safety, compliance, and more.
• 24/7 availability to accommodate global teams and different time zones.
• Search and filter by skill level, topic, or certification requirement.

No Contracts

Flexibility is key with Capability’s no-contract policy. You’re never locked in long-term, which means you can scale up or down without penalty.

• Cancel or change plans at the end of any billing cycle.
• Ideal for seasonal teams, project-based workforces, or trial periods.
• Allows you to try Capability risk-free before upgrading or expanding.

Fully Managed Support

Whether you’re on the Plus plan or Enterprise tier, Capability offers dedicated support teams ready to assist with implementation, troubleshooting, and custom solutions.

• Live chat assistance during business hours for rapid responses.
• Priority ticket handling and escalation paths for urgent issues.
• Onboarding webinars and step-by-step guides to get you up and running smoothly.

Transparent Pricing

Capability believes in clear, straightforward costs. No hidden fees or surprise charges means you can budget accurately from day one.

• Free tier available with core features—no credit card required.
• Lite and Plus plans at predictable monthly rates with no unexpected add-ons.
• Enterprise custom pricing for large teams and advanced integrations.

All Inclusive Platform

From user and team management to classroom training and reports, every essential capability is built in—so you don’t need multiple disparate tools.

• Manage user roles and permissions directly within the platform.
• Run virtual or in-person training sessions seamlessly.
• Generate compliance and performance reports with a few clicks.

100% Video Based Training

Video is the most engaging format for adult learners, and Capability leverages it fully. Every course features rich multimedia content for maximum retention.

• Interactive quizzes embedded in videos to reinforce learning.
• Closed captions and transcripts for accessibility.
• Progress tracking to ensure learners complete required modules.

Pricing

Capability offers four tiers to fit diverse needs: Free, Lite, Plus, and Enterprise. Here’s a closer look at each plan to help you decide which aligns with your organization’s goals and budget.

• Free – Best for: Individuals and very small teams just beginning to explore training solutions.
  • Price: $0.00/user/month.
  • Features: Basic user management, team management, course and reports management.
  • Limitations: No access to the 750+ course library, no classroom or forms management.
• Lite – Best for: Small teams seeking a low-cost entry with access to core learning features.
  • Price: $8.40/user/month.
  • Features: All Free features plus 750+ course library, classroom training, team management.
  • Trial: 7-day free trial, no credit card required.
• Plus – Best for: Growing organizations that need advanced management tools and expanded content.
  • Price: $12.00/user/month.
  • Features: All Lite features, fully managed support, files and forms management, incident and qualification management.
  • Optional add-ons: Additional qualification and actions modules for $2/user/month.
• Enterprise – Best for: Large businesses requiring custom integrations, white-label options, and dedicated service.
  • Price: Custom (starts at 500+ users).
  • Features: Everything in Plus plus branded custom platform, API and software integrations, enhanced SLA.
  • Engagement: Personalized onboarding, priority access to new features.

For more details or to tailor a plan to your exact needs, check out the full breakdown at Capability.

Benefits to the User (Value for Money)

Investing in Capability not only simplifies training and management but also delivers measurable returns. Here’s why Capability represents outstanding value for money:

• Cost-Efficient Onboarding
  Avoid the expenses of in-person trainers and printed materials—video-based courses scale at minimal incremental cost, saving you thousands annually.
• Reduced Compliance Risk
  Automated qualification tracking and incident management help you stay audit-ready, cutting down administrative hours and potential fines.
• Time Savings
  Pre-built course library and instant access tools let your team start learning in minutes, not days or weeks, so productivity never stalls.
• Enhanced Engagement
  Interactive videos and embedded quizzes keep learners attentive, boosting knowledge retention and on-the-job performance.
• Scalability
  No matter how fast you grow, Capability’s subscription model and no-contract policy allow you to adapt without renegotiating terms or incurring penalties.

Customer Support

I’ve found Capability’s support team to be impressively responsive. During the onboarding phase, I submitted several questions about integrating existing training modules. Within hours, I received detailed guidance via live chat, complete with screenshots and best-practice tips to optimize my workflow.

For more complex scenarios, such as custom API integrations or branded platform requests, the support engineers are available through email, phone, and a ticketing system. They maintain clear SLAs, so you always know when to expect a follow-up and can track your open issues until resolution.

External Reviews and Ratings

Across industry review platforms, Capability maintains strong scores. On G2, it averages 4.5 out of 5 stars, with users praising its intuitive interface, extensive video library, and straightforward user management tools. TrustRadius reviewers highlight the transparent pricing model and lack of hidden fees as major selling points.

Some customers mention occasional feature gaps in the Lite tier—specifically around forms and incident management. Capability has acknowledged this feedback and is working on lighter add-on packages to fill these needs without overhauling the base plan. The team’s active communication about upcoming releases demonstrates their commitment to continuous improvement.

Educational Resources and Community

Capability offers a range of educational materials to maximize platform adoption. The official blog provides weekly articles on training best practices, compliance updates, and case studies from leading companies. Video tutorials walk you through advanced features like qualification workflows and custom reporting. Additionally, there’s an online community forum where administrators share templates, tips, and success stories. Monthly webinars and user-group meetups foster peer learning and direct dialogue with the product team.

Conclusion

To recap, Capability stands out as an all-in-one solution that delivers instant, video-based training, clear pricing, and top-notch support—ideal for organizations aiming to streamline learning and compliance. This exclusive Get 20% OFF Capability Annual Plans Today ensures you lock in the lowest price while experiencing every advanced feature firsthand.

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