If you’re on the hunt for a limited discount that supercharges both your sales and support, I’m glad you found me. In this guide, I’ll introduce you to Gorgias, the Conversational AI platform tailor-made for ecommerce, and reveal an exclusive “Get 2 Months Free with Gorgias annual plans Today” offer that’s truly the best deal you’ll see anywhere.

I’ve tested a bunch of helpdesk solutions, and when I saw this “Get 2 Months Free with Gorgias annual plans Today” promotion, I knew I had to share it. Stay with me—I’ll explain how this limited discount unlocks powerful AI-driven conversations, boosts conversions, and streamlines all your customer interactions without breaking the bank.

What Is Gorgias?

Gorgias is an all-in-one Conversational AI platform designed specifically for ecommerce businesses. It combines advanced AI agents with seamless integrations—most notably Shopify—to bring product catalogs, order histories, and shopper profiles right into a unified helpdesk interface. With Gorgias, support teams and sales reps resolve inquiries faster, personalize recommendations, and scale interactions across channels like email, live chat, social media messaging, SMS, and voice.

Whether you’re handling pre-sale questions, order modifications, returns, or proactive marketing campaigns, Gorgias empowers teams to offer brand-aligned conversations that feel personal. By automating up to 60% of routine tickets and increasing conversions by up to 2.5×, this platform transforms customer service from a cost center into a revenue driver.

Features

Gorgias offers a rich set of features that blend AI automation, omnichannel ticket management, and deep Shopify integration. Here’s an in-depth look at what you can expect:

Conversational AI with Sales & Support Skills

The AI Agent in Gorgias can handle a wide range of customer interactions—answering FAQs, editing orders, issuing refunds, and recommending products. It adapts its tone to match your brand’s voice, ensuring every automated conversation feels authentic.

• Pre- and post-sales FAQ support to reduce agent workload.
• Dynamic recommendations based on purchase history and inventory.
• Automated refunds and returns processing without manual intervention.

Shopify Integration & Product Access

By linking Gorgias to your Shopify store, all your product data, customer order history, and real-time inventory updates are accessible within the helpdesk. This eliminates toggling between admin dashboards and support tickets.

• View current stock levels during live chats.
• Share accurate product links and custom discounts in seconds.
• Modify orders, manage subscriptions, and adjust shipping details directly.

Centralized Helpdesk & Omnichannel Support

Consolidate all customer interactions—email, live chat, Facebook Messenger, Instagram DM, TikTok, WhatsApp, SMS, and even voice calls—into a single dashboard. This holistic view reduces response times and helps agents stay organized.

• Custom views, macros, and automated rules to streamline workflows.
• Built-in satisfaction surveys and reporting to track performance.
• Role-based permissions and single sign-on for secure team access.

AI Agent Automation

Gorgias charges just $1 per fully resolved conversation handled by its AI Agent. With flexible automation levels, you only pay for what you use. This cost-effective model scales with ticket volume, not headcount.

• Choose from minimal to fully autonomous automation.
• Continuous feedback loop to fine-tune responses and accuracy.
• Customization of AI tone and escalation triggers.

Marketing Suite for Proactive Engagement

Transform support agents into sales champions with proactive chat campaigns. Gorgias Marketing Suite helps you display personalized pop-ups, cart-abandonment messages, and targeted offers that reduce bounce rates and increase order values.

• Design real-time chat flows with drag-and-drop simplicity.
• Triggered messages based on shopper behavior and cart contents.
• Track campaign performance in the same analytics dashboard.

Comprehensive Analytics & Insights

Leverage built-in reports to monitor ticket volume, resolution times, agent productivity, and conversion metrics. Export data or connect to BI tools for deeper analysis.

• Live monitoring feed to watch incoming conversations.
• Customizable dashboards for shared team goals.
• Integrations with Klaviyo, Recharge, Loop Returns, Yotpo, and 150+ others.

Pricing

Gorgias offers transparent, tiered pricing that scales with how many tickets you need rather than how many team members you have. Here’s a breakdown of each plan:

Basic Plan

• Price: from $10/mo
• Support: 300 tickets per month
• Ideal for: Small startups or businesses just getting started with customer support.
• Includes: Centralized helpdesk, live chat, email support, basic AI Agent at pay-per-resolution.

Pro Plan

• Price: from $50/mo
• Support: 2,000 tickets per month
• Ideal for: Growing stores needing advanced automations and more channels.
• Includes: All Basic features plus AI Automation flows, Instagram and Facebook messaging, expanded reporting.

Advanced Plan

• Price: from $300/mo
• Support: 5,000 tickets per month
• Ideal for: Scaling businesses requiring more customization and dedicated support.
• Includes: Everything in Pro, plus SMS, voice add-ons, advanced workflow automations, customer success manager access.

Enterprise Plan

• Price: from $750/mo
• Support: Custom ticket volume
• Ideal for: High-volume merchants and agencies with complex requirements.
• Includes: Full suite access, priority support, dedicated account manager, SLA guarantees.

Support & Ticket Management Add-Ons

• Help Center with unlimited articles, macros, rules, views, routing, and satisfaction surveys.
• Omnichannel connectors for TikTok, WhatsApp, SMS, and voice.
• Integrations & Insights: Access to 150+ apps for returns, reviews, subscriptions, and analytics.

Ready to lock in this deal? Head over to Gorgias and claim your “Get 2 Months Free with Gorgias annual plans Today” offer—before it disappears.

Benefits to the User (Value for Money)

When you invest in Gorgias, you’re not just subscribing to software—you’re unlocking a suite of capabilities that deliver measurable ROI.

• Reduced Support Costs: Automate up to 60% of inquiries, freeing agents to focus on high-value tasks and cutting operational expenses.
• Higher Conversion Rates: Personalized product recommendations and proactive chat campaigns can boost sales by up to 2.5×.
• Seamless Workflow: No more context switching—manage tickets, orders, and chats from one unified interface.
• Scalable Pricing: Plans grow with your ticket volume, not your headcount, making budgeting predictable as you expand.
• Enhanced Customer Satisfaction: Faster response times and accurate answers lead to happier customers and improved NPS scores.
• Actionable Insights: Real-time analytics help you spot trends, optimize scripts, and refine your support model continuously.
• Brand Consistency: Customize the AI Agent’s tone to keep every interaction on-brand, whether it’s a chatbot or a support rep.

Customer Support

I can attest that Gorgias delivers fast, reliable customer support. Their team is reachable via email, live chat within the platform, and a dedicated phone line for higher-tier plans. Response times average under an hour for Pro and Advanced customers, while Enterprise clients have direct access to a customer success manager.

Beyond just responsiveness, Gorgias offers extensive self-service and onboarding support. From guided setup calls to a detailed help center, they ensure you’re never left guessing. The multi-channel approach means you can choose your preferred method—whether that’s shooting off a quick live chat message or opening a ticket via email.

External Reviews and Ratings

Across software review sites like G2 and Capterra, Gorgias consistently earns high marks—averaging 4.6 out of 5 stars. Customers praise its intuitive interface, robust automation, and seamless Shopify integration. One merchant noted a 40% reduction in ticket resolution time within the first month, thanks to AI workflows.

Some critiques mention a learning curve for advanced automation features and higher overage costs for exceptionally large ticket volumes. Gorgias has responded by expanding its knowledge base, offering video tutorials, and introducing usage alerts to prevent surprise charges.

Educational Resources and Community

Gorgias maintains a comprehensive Help Center filled with articles, step-by-step guides, and best practices. Their blog publishes regular posts on ecommerce trends, AI in customer service, and case studies. You’ll also find a YouTube channel with video tutorials covering everything from basic setup to complex automation rules.

For peer support, the Gorgias Community Forum and a private Slack group allow customers to exchange tips, share scripts, and offer feedback directly to the product team. These vibrant communities help new users ramp up quickly and foster ongoing product improvements.

Conclusion

In a world where customer expectations are sky-high, Gorgias stands out by marrying Conversational AI, omnichannel support, and deep Shopify integration. I’ve covered every angle—from stacked features and transparent pricing to real-world benefits and third-party reviews. Midway through your decision-making journey, remember that you can still take advantage of an unbeatable Get 2 Months Free with Gorgias annual plans Today offer that adds immediate value to your ecommerce support stack.

If you’re ready to elevate your customer experience, increase conversions, and save time (and money), don’t wait. Get Started with Gorgias Today by claiming your “Get 2 Months Free with Gorgias annual plans Today” deal at Gorgias.