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What Is SimpleTexting?

SimpleTexting is a comprehensive SMS marketing platform built for small to medium-sized businesses and organizations. It brings together mass texting, two-way messaging, and powerful automation features into one easy-to-use dashboard. Whether you’re sending out promotional campaigns, appointment reminders, or personalized follow-ups, SimpleTexting gives you the tools to connect directly with your audience via text message—the channel with the highest open rates.

Use-cases include:

• Automated welcome and onboarding sequences
• Targeted marketing blasts to large customer lists
• Behavior-triggered messages based on user actions
• One-on-one support chats via two-way texting
• SMS surveys, polls, and feedback collection

Features

SimpleTexting packs a rich set of features designed to simplify SMS marketing while boosting engagement. Below, I break down the standout capabilities you’ll use day in, day out.

Mass Texting and Campaign Blasts

Reach hundreds or tens of thousands of subscribers with a few clicks. Scheduled blasts and segmented lists ensure your message lands in the right hands at the right time.

• Target by custom segments like location, purchase history, or engagement level
• Schedule texts in advance to plan campaigns around holidays or product launches
• Receive and manage replies directly in your inbox without juggling multiple platforms

Two-Way Messaging

Trade voicemails and emails for a seamless texting conversation. Two-way messaging turns SMS into a genuine support channel.

• Conduct real-time support chats—no more missed inquiries
• Use templates and auto-replies to handle high message volumes
• Manage multiple inboxes or team members from one shared dashboard

Automated Workflows & Drip Campaigns

Set it and forget it: automate messages based on subscriber behavior, timing, or custom triggers.

• Send welcome texts automatically when someone opts in
• Trigger follow-ups after link clicks, missed appointments, or website visits
• Build multi-step drip campaigns that guide subscribers through a sales funnel

Opt-In Tools & Audience Building

You can’t text customers without permission, and SimpleTexting has you covered. Grow your list organically with a host of opt-in mechanisms.

• Website pop-ups, embedded forms, and landing pages for seamless capture
• Text-to-join keywords—subscribers text a code to sign up instantly
• API integration to sync with your CRM or e-commerce platform

API Access & Integrations

Developers rejoice: SimpleTexting’s API opens up custom integrations and advanced use-cases.

• Connect to Zapier, Mailchimp, Shopify, and hundreds of other apps
• Build custom triggers, fetch reports, or send messages programmatically
• Use webhooks to link SMS events back into your internal dashboards

Reporting & Analytics

Get real-time insights into your SMS campaigns so you can optimize for clicks, replies, and conversions.

• Track delivery rates, open rates, link clicks, and replies
• Export detailed CSV or PDF reports for stakeholder reviews
• Use A/B testing to refine messaging and timing

Compliance & Carrier Approval

Text marketing is powerful—when done right. SimpleTexting helps you stay compliant with built-in tools and guidance.

• Carrier registration support for 10DLC and short codes
• Automated opt-out management to honor unsubscribe requests fast
• Pre-built compliance templates to avoid spam flags

Support & Security

From two-factor authentication to dedicated onboarding, SimpleTexting safeguards your account and data.

• Live support seven days a week via chat, email, and phone
• Personalized onboarding consultation to set up your first campaign
• Enterprise-grade deliverability and reliability SLAs

Pricing

SimpleTexting offers flexible plans that scale with your needs. Whether you’re testing the waters or running enterprise-level campaigns, there’s a plan tailored for you. Remember, right now you can Get 20% OFF on SimpleTexting annual plans Today—the best way to maximize your savings.

Starter Plan

• Best for solopreneurs and small teams
• $39/month (or $312/year after 20% annual discount)
• Includes 500 credits per month
• One local number and basic API access
• Standard reporting and two-way messaging

Growth Plan

• Ideal for growing businesses with higher volumes
• $99/month (or $950/year after 20% annual discount)
• 2,000 credits per month
• Custom local/toll-free numbers and priority support
• Advanced segmentation, A/B testing, and AI Assist

Professional Plan

• Designed for agencies and heavy users
• $249/month (or $2,388/year after 20% annual discount)
• 5,000 credits per month plus rollover
• Dedicated short code, multi-user seats, and SLAs
• Compliance consulting and phone onboarding session

Add-On Pricing

• Extra credits @ $0.055 each
• Additional local or toll-free numbers @ $10/month
• One-time carrier registration fee $4

Whether you choose monthly or annual billing, SimpleTexting brings transparent pricing and no long-term contracts. And with the annual plan’s exclusive 20% cut in price, you lock in the absolute best rate while securing all features from day one.

Benefits to the User (Value for Money)

SimpleTexting delivers massive ROI by combining a user-friendly interface with advanced functionality. Here’s the payoff in plain terms:

• High Open Rates: SMS boasts a 98% open rate, meaning your messages actually get seen rather than being buried in email.
• Cost-Effective Credits: At roughly $0.055 per text beyond your plan, you only pay for what you use—perfect for scaling.
• Time Savings: Automation features handle routine follow-ups and drip campaigns, freeing you to focus on strategy.
• Improved Conversions: Personalized texts and timely reminders lead to higher click-throughs and sales.
• Compliance Peace of Mind: Built-in registration and opt-out tools keep you legally protected without extra effort.
• Dedicated Support: Live chat, email, and phone access ensure you’re never stuck when you need help.

Customer Support

SimpleTexting prides itself on responsive, human-centered support. Whether you have a simple question about setting up autoflow or need deeper troubleshooting on API integration, the support team is available seven days a week via live chat, email, and phone. Average response times are under an hour for most inquiries, and the team escalates urgent issues immediately.

Beyond reactive support, SimpleTexting offers personalized onboarding consultations for new annual subscribers, walking you through best practices and campaign setup. The combination of dedicated guides, extensive knowledge bases, and real-time assistance means you’ll never feel lost navigating the platform.

External Reviews and Ratings

On G2, SimpleTexting holds a 4.5/5 star rating from over 200 reviewers, praising its intuitive interface and powerful automation. Capterra users award it 4.7/5 for ease of use and customer service quality. Trustpilot reviews highlight how quickly businesses saw improved engagement after switching to SMS marketing.

Critics occasionally mention pricing concerns for higher volumes and a learning curve for complex automations. SimpleTexting addresses these by regularly updating video tutorials, expanding the template library, and offering one-on-one strategy sessions for larger accounts. These initiatives demonstrate their commitment to continuous improvement based on user feedback.

Educational Resources and Community

Knowledge is power—and SimpleTexting arms you with a wealth of learning materials. Their official blog features weekly posts on SMS best practices, regulatory updates, and case studies. Video tutorials cover everything from basic message blasts to setting up webhooks through the API.

For hands-on community support, you’ll find an active Slack channel and Facebook group where marketers swap templates, troubleshoot issues, and share success stories. The documentation portal provides code samples, step-by-step guides, and FAQs to help developers integrate SMS seamlessly. Plus, periodic webinars led by industry experts dive into advanced strategies like behavioral triggers and AI-powered content creation.

Conclusion

After exploring the full feature set, pricing flexibility, and dedicated support behind SimpleTexting, it’s clear this platform delivers unmatched value for SMS marketers. From effortless mass texting to sophisticated automated workflows, every tool you need is right at your fingertips. Combine that with 24/7 support, carrier compliance guidance, and an extensive library of learning resources, and you’re on track for SMS campaign success.

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