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What Is CometChat?

CometChat is a fully featured in-app chat SDK and API suite designed to help developers integrate real-time messaging, voice and video calling, and moderation into web and mobile applications in record time. At its core, CometChat empowers teams—from solo indie developers to large enterprises—to build production-ready chat experiences with minimal overhead.

Use cases include social networking apps that need group chat and multimedia sharing, telehealth platforms requiring HIPAA-compliant secure messaging, customer support systems with AI-driven moderation, e-commerce apps adding live shopping chat, and gaming communities implementing voice-video collaboration. With a global edge network, built-in AI moderation, and flexible UI kits, CometChat handles the heavy lifting so you can deliver world-class communication features without reinventing the wheel.

Features

CometChat packs five powerful modules under one roof. Below is an in-depth look at each to illustrate how they work and why they matter:

1. Visual Builder

The Visual Builder is a drag-and-drop interface that lets you craft your chat UI in minutes. Customize colors, fonts, layout, and features without writing a single line of code. When your design is ready, export it as production-ready React code to integrate seamlessly with your project.

• Prebuilt themes: Pick from light, dark, or custom themes to match your brand.
• Feature toggles: Easily enable or disable typing indicators, read receipts, reactions, and more.
• Live preview: See changes in real time as you tweak styles and components.

2. UI Kits

For pixel-perfect design control, CometChat’s modular UI Kits provide React, React Native, Angular, and Vue components you can customize at will. Change every aspect—from the message bubble shape to the position of the composer—to build a truly unique chat interface.

• Modular components: Buttons, lists, input fields, headers, footers, and dialogs are all encapsulated for easy reuse.
• CSS and style overrides: Inject custom styles or switch themes on the fly without breaking the core codebase.
• Cross-platform parity: Maintain consistent look and feel across web, iOS, and Android.

3. SDKs & APIs

For full logic control, the comprehensive CometChat SDKs let you manage events, control message flow, and tie into external services. Their RESTful APIs and WebSockets power advanced use cases such as message translation, custom moderation rules, and multi-tenant setups.

• Language support: JavaScript, Swift, Kotlin, React, React Native, Flutter, Angular, Vue, and more.
• Extensible events: Hook into messageReceived, userTyping, connectionStatusChanged, and other lifecycle events.
• Server-side APIs: Automate user management, retrieve historical messages, export analytics, and configure moderation.

4. Chat & Messaging

Built on low-latency infrastructure, CometChat’s chat engine supports 1:1, group, and public channel conversations out of the box. Key functionalities include threads, @mentions, polls, file sharing, and rich media messages.

• Threaded discussions: Keep topic-centric replies organized under a parent message.
• Reactions and emojis: Boost engagement with likes, hearts, thumbs-up, and custom emoji packs.
• File and media support: Send images, videos, documents, and audio clips securely.

5. Voice & Video

CometChat’s voice and video calling feature boasts ultra-low latency and automatic quality optimization. Host 1:1 and group calls, enable screen sharing, record sessions, and rely on global edge servers for high concurrency.

• Auto-quality adjustment: Dynamically adapts resolution and bitrate based on network conditions.
• Multi-party calls: Engage up to dozens of participants in a single room.
• Recording and playback: Capture calls for compliance or training purposes.

6. Chat Moderation

Maintain a safe environment with dual-engine moderation: AI-powered filters combined with customizable rule sets. Detect profanity, hate speech, spam, and sensitive content instantly, with the option to auto-block or flag for review.

• OpenAI-powered insights: Advanced moderation using GPT models for context-aware filtering.
• Custom rules: Define word lists, regex patterns, and automated escalation workflows.
• Real-time alerts: Get notifications or webhooks when moderation events fire.

7. Notifications

Keep users engaged with smart notifications. Manage push notifications on web and mobile, schedule emails, and configure preferences for individual or group targets.

• Cross-platform delivery: Send mobile push, web push, and email from one unified console.
• Segmentation rules: Target users based on activity, roles, or message events.
• Template editor: Customize subject lines, payload data, and visual design.

8. Analytics

Gain actionable insights into chat performance with real-time metrics. Track message volumes, user engagement, peak usage times, and retention. Use the data to optimize features, moderate behavior, and boost ROI.

• Dashboard views: Visualize key KPIs like daily active users (DAU), messages per session, and concurrent calls.
• Custom reports: Export CSVs or integrate with BI tools to dive deeper.
• Retention analysis: Understand user stickiness at onboarding, one month, and beyond.

Pricing

CometChat offers flexible pricing plans tailored to projects at every stage, from initial prototyping to high-volume production. Plus, with our Get 20% OFF CometChat Annual Plans Today promotion, upgrading to annual billing delivers even greater savings.

Chat & Messaging Plans

• Build (Free) – Perfect for testing and small proof-of-concepts. Includes all chat features for up to 100 users. No credit card required.
• Basic (\$298.75/month, billed annually) – Ideal for small teams. Adds push notifications, basic moderation, and global edge network. Best for growing apps needing reliable performance.
• Advanced (\$423.75/month, billed annually) – Geared toward scale. Includes AI rule-based moderation, email & SMS notifications, multi-tenancy, AI user copilot, HIPAA/BAA compliance, advanced search, and message translation.
• Enterprise (Custom pricing, starts from 10k MAU) – Everything in Advanced plus zero overages, OpenAI moderation & insights, 10% concurrency, SSO (SAML, LDAP), and an optional custom white-label domain.

Voice & Video Calling Plans

• Build (Free) – Get started with 10,000 free voice and video minutes for evaluation.
• Pay-as-you-go – \$0.001 per user/min for voice, \$0.003 per user/min for video, and \$0.006/min for recordings. Ideal for usage-based billing.
• Custom Pricing – Tailored plans for enterprises with high concurrency and special compliance requirements.

Benefits to the User (Value for Money)

Choosing CometChat translates into immediate and long-term value. Here are the top advantages I’ve experienced:

• Rapid time to market
  By leveraging the Visual Builder and UI Kits, I cut development time by weeks. Launch new messaging features without building infrastructure from scratch.
• Cost efficiency
  The free Build plan lets you experiment with core chat and calling. Upgrading to annual billing with the Get 20% OFF CometChat Annual Plans Today offer maximizes savings over monthly rates.
• Scalability and performance
  CometChat’s global edge network and auto-quality adjustments ensure low latency for users across the world, even at peak loads.
• Robust moderation and compliance
  Built-in AI moderation and HIPAA/BAA compliance help me stay ahead of privacy regulations and keep communities safe.
• Extensibility
  Comprehensive SDKs and APIs allow integration with CRMs, analytics tools, and home-grown services—so I never hit a customization ceiling.
• Unified platform
  One vendor, five modules: chat, voice, video, moderation, notifications, and analytics all in a single pane of glass.

Customer Support

CometChat’s support team is impressively responsive. I’ve opened tickets late at night and received detailed solutions within a few hours. Their documentation portal includes code snippets, step-by-step tutorials, and a searchable knowledge base that addresses 95% of common questions immediately.

For real-time assistance, live chat and email support are available Monday through Friday. Enterprise clients can opt for phone support and dedicated account managers to ensure SLA commitments are met. Whether I’m debugging an integration or planning a major update, their support network keeps me moving forward without delays.

External Reviews and Ratings

Across platforms like G2, Capterra, and Product Hunt, CometChat consistently earns high marks. On G2, it holds an average rating of 4.6/5, praised for its feature richness and developer experience. Users highlight the intuitive Visual Builder and reliable voice/video performance as standout strengths.

Some reviewers note a learning curve when diving into advanced SDK customizations or migrating from legacy chat solutions. CometChat has responded by expanding tutorial videos and enhancing community forum discussions to address these gaps. Recent updates show they’re actively refining API documentation based on user feedback.

Educational Resources and Community

To help developers accelerate projects, CometChat provides an extensive resource library:

• Official blog – Regular posts on best practices, coding tutorials, product announcements, and case studies.
• Video tutorials – Step-by-step screencasts covering everything from basic integration to advanced features like AI moderation.
• Comprehensive docs – A well-organized knowledge base with API references, code examples, and troubleshooting guides.
• Community forums – Active user groups on Slack, Discord, and StackOverflow tags for peer support and quick answers.
• GitHub samples – Full sample apps demonstrating chat, voice, video, and complex workflows you can fork and run locally.

This vibrant ecosystem ensures I’m never stuck—whether I need an obscure code snippet or want to share feedback with other developers and the CometChat engineering team.

Conclusion

All told, CometChat delivers an all-in-one communication platform that’s easy to integrate, endlessly customizable, and built to scale. From the intuitive Visual Builder to enterprise-grade moderation and global edge infrastructure, it checks every box. And right now, you can seize the opportunity to Get 20% OFF CometChat Annual Plans Today, ensuring you lock in the best price before this limited promo expires.

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