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What Is BugHerd?

BugHerd is a visual website feedback tool that transforms how teams collect, manage, and resolve client comments and bug reports. Imagine sticky-notes pinned directly onto live web pages—now add automatic screenshots, technical metadata capture, and a Kanban board to manage tasks. That’s BugHerd in a nutshell. Whether you’re a design agency, marketing team, or in-house developer squad, BugHerd streamlines feedback by letting clients simply point, click, and comment on any page element.

Traditional feedback via email or spreadsheets is a guessing game: What browser were they on? Which section of the page? BugHerd captures it all instantly. From front-end tweaks to bug triage, it centralizes every remark in one visual, trackable workspace. No more endless back-and-forth—just clear tasks and actionable insights.

Features

BugHerd packs a rich feature set designed for clarity, context, and collaboration. Below I dive into the top capabilities that make it stand out.

Point, Click & Comment on Live Websites

Dropping feedback pins has never been easier. With BugHerd’s browser extension or embedded script, clients don’t need logins or training:

• Click any page element to leave a note without navigating away.
• Feedback stays pinned even after page reloads or design updates.
• Supports websites, Figma designs, PDFs, and images for complete coverage.

Clients Drop a Pin to Show Feedback in Context

No more vague descriptions like “that button” or “somewhere up top.” Every comment is tied to a specific DOM element:

• Pins highlight the exact location of feedback, eliminating guesswork.
• Clients can work without creating accounts—just send a link and watch the pins appear.
• Feedback remains attached to the right element through edits and revisions.

You Get a Screenshot and All the Technical Details

Chasing down browser versions and screen resolutions is a thing of the past. Each pin captures:

• Automatic screenshot of the page at the moment of feedback.
• Browser, OS, device, and CSS selector data for precise debugging.
• Network and console logs (optional) for deeper technical insight.

Turn Every Comment into a Clear Next Step

Every piece of feedback instantly becomes a task on BugHerd’s Kanban board:

• Drag-and-drop cards across columns like “To Do,” “In Progress,” and “Done.”
• Assign tasks to team members, set priorities, and add due dates.
• Filter by status, page, or team member to focus your workflow.

Tackle Each Task in a Separate Conversation

BugHerd keeps client communication transparent and organized:

• Clients see real-time updates as you work through their feedback.
• Comments, attachments, and resolutions are logged per task.
• Integrate with tools like Trello, Slack, GitHub, Jira, Asana, and more.

Pricing

BugHerd’s pricing is flexible, so you only pay for what you need. Whether you’re a small startup or an enterprise with complex requirements, there’s a plan that fits.

• Standard – $49/mo
  Suited for small teams just starting out. Includes:
  • 5 active members
  • Unlimited client users
  • Unlimited projects and feedback on websites, Figma designs, PDFs, and images
  • Automatic screenshots & technical metadata capture
  • Video feedback
  • Standard integrations (Trello, Slack, GitHub +12 more)
• Studio – $79/mo
  Ideal for growing teams needing more capacity:
  • 10 active members
  • Everything in Standard
  • Increased storage for larger projects and assets
• Premium – $149/mo
  Perfect for agencies and mid-sized orgs:
  • 25 active members
  • Everything in Studio
  • Custom branding
  • Enhanced client collaboration with private commenting
  • Client project boards
  • Premium integrations (Jira, Asana, Linear, ClickUp, Monday.com)
• Custom – Custom pricing
  Tailored for large enterprises with specialized needs:
  • Unlimited members
  • Dedicated success manager
  • Onboarding & training support
  • Secure single sign-on (SSO)

Ready to lock in the best deal? Head over to BugHerd now and seize your Get 20% OFF your First 3 Months of BugHerd discount before it’s gone.

Benefits to the User (Value for Money)

Investing in BugHerd delivers clear returns beyond simple bug tracking.

• Accelerated Feedback Cycles
  Pin-based comments slash back-and-forth emails, cutting feedback loops from days to hours.
• Improved Clarity & Accountability
  Each task carries full context and assignee details, eliminating ambiguity and missed items.
• Reduced Development Overhead
  Automatic metadata capture means developers spend less time chasing details and more time fixing bugs.
• Scalable Collaboration
  Unlimited client users and project boards keep stakeholders informed without extra licensing costs.
• Seamless Integration
  Connect to your existing PM tools in one click, so there’s no need to overhaul your workflow.
• Budget-Friendly Plans
  With entry at just $49/mo, the ROI on saved hours and improved client satisfaction is immediate.

Customer Support

BugHerd’s customer support team prides itself on quick, helpful responses. Whether you prefer email or live chat, you’ll typically hear back within a few hours. Their detailed documentation and knowledge base articles are always at hand, ensuring you can find answers to common questions 24/7.

Need more personalized assistance? Premium and Custom plan subscribers get direct access to a dedicated success manager, phone support, and onboarding sessions. This guarantees smooth implementation and ongoing guidance as your team grows.

External Reviews and Ratings

On review sites like G2 and Capterra, BugHerd shines with an average rating above 4.5 stars. Users love its intuitive interface, context-rich feedback pins, and time-saving automation. Agencies particularly praise the ability to share live project boards with clients, enhancing transparency and trust.

Some critics note a slight learning curve for non-technical clients and occasional slowdowns on very large projects. BugHerd is actively addressing these issues through performance optimizations and updated onboarding tutorials, ensuring an even smoother experience.

Educational Resources and Community

Staying productive with BugHerd is simple thanks to its wealth of learning materials. The official blog covers best practices for feedback management and UX improvements. Video tutorials on YouTube walk you through setup and advanced features. The in-app help center provides step-by-step guides and FAQs. For real-time interaction, the BugHerd Community Slack channel and quarterly webinars let you connect with power users and the development team.

Conclusion

In sum, BugHerd transforms website feedback into an efficient, transparent, and collaborative process that your whole team—and your clients—will love. From pinpoint-accurate comments and automatic screenshots to Kanban-style task management and robust integrations, it’s built to streamline every stage of your workflow. If you’re ready to experience these benefits firsthand, jump into BugHerd today and claim your Get 20% OFF your First 3 Months of BugHerd promo.

Try BugHerd now and secure your discount before it expires!