Make Website Feedback a Breeze with Issue Tracking Software
Gathering clear, contextual feedback on a live website can feel like herding cats—endless emails, screenshots emailed back and forth, and vague instructions. But when you adopt the right issue tracking software, you turn chaos into clarity. BugHerd makes website feedback a breeze by letting clients simply point, click & comment directly on the page. Every note they drop comes with an automatic screenshot and full technical context, so your team can resolve tasks faster and with zero guesswork.
Why Choose BugHerd for Issue Tracking Software?
Traditional bug reports often lack details: Which browser was used? What screen size? Was it on mobile or desktop? With BugHerd, those questions vanish. Your clients drop a pin exactly where they see an issue—no log-ins required—and BugHerd captures:
- Visual context via a screenshot pinned to the element
- Browser version, operating system and device info
- CSS selector and other page metadata
This rich data is sent straight to your project board as a task, so your team knows exactly what to fix and how to reproduce it.
Streamlined Feedback Workflow
Here’s how BugHerd turns feedback into actionable tasks:
- Create your first project in minutes.
- Install the BugHerd browser extension or add the JavaScript snippet to your site.
- Share the feedback link with clients—no accounts needed.
- Clients pin issues, add comments, and BugHerd builds a ticket with all context.
- Manage, prioritize, and resolve tasks on the built-in Kanban board or push them to your favorite PM tool with one click.
Key Features of BugHerd
Visual Pinning & Annotation
Clients can highlight any part of the page, add notes, and see their comments rendered exactly where they belong.
Automatic Technical Metadata
Every piece of feedback includes:
- Screenshot of the page state
- Browser name and version
- Operating system and device type
- CSS selector path for developers
Integrated Kanban Board
All feedback turns into trackable tasks—drag, drop, assign, and mark as done. You can also sync with Trello, Slack, GitHub, Jira, Asana, ClickUp and more.
Client-Friendly Collaboration
Clients see progress in real time on a shared board. Each thread stays in context, so there’s no more “Which bug was that?” confusion.
Pricing Plans
Standard – $49/mo
- Up to 5 team members
- Unlimited projects and client users
- Feedback on websites, Figma designs, PDFs and images
- Basic integrations with Trello, Slack, GitHub and 12+ more
Studio – $79/mo
- Everything in Standard
- Up to 10 team members
- Additional storage for large projects
Premium – $149/mo
- Everything in Studio
- 25 team members
- Custom branding and enhanced client collaboration
- Premium integrations with Jira, Asana, Linear, Monday.com and more
Custom Plan
- Tailored member limits
- Dedicated success manager
- Onboarding, training support and SSO
Who Benefits Most from BugHerd?
Web Agencies & Developers
Cut down back-and-forth with clients by gathering clear bug reports on the live site.
Product Managers & Designers
Centralize feedback on designs and prototypes—no more scattered comments in multiple tools.
In-House Marketing Teams
Quickly collect and track website updates without bothering IT for every small change.
Ready to Simplify Your Website Feedback?
Say goodbye to endless email threads and screenshot hunts. Make client feedback crystal-clear with the best issue tracking software on the market. Try BugHead for Free Today and see how fast your team can resolve bugs and refine your website.
