Maximize Customer Loyalty with Net Promoter Score Software
If you’re looking to elevate customer loyalty and measure satisfaction effectively, implementing net promoter score software is essential. With growing competition, understanding how customers feel about your brand and translating feedback into action can set you apart. That’s where Stamped comes in, offering an integrated solution that not only tracks your Net Promoter Score but also ties it directly into reviews and loyalty programs for a seamless experience.
What is net promoter score software?
Net promoter score software helps businesses quantify customer loyalty by asking a single question: “How likely are you to recommend us?” Responses are scored from 0 to 10, categorizing customers as detractors, passives, or promoters. This simple metric reveals overall satisfaction and pinpoints areas for improvement.
Why choose Stamped for net promoter score software?
Stamped is built for ecommerce brands seeking an all-in-one platform. It combines product reviews, user-generated content, loyalty rewards and referrals with powerful NPS surveys, giving you a 360º view of customer sentiment. Easy setup, customizable surveys, and robust integrations mean you can launch and scale your NPS initiative without disrupting existing workflows.
Seamless integration with reviews and loyalty
- Automatically trigger NPS surveys after key milestones like purchases or customer support interactions.
- Incentivize survey completion with loyalty points, driving higher response rates and deeper engagement.
- Display NPS alongside product ratings to build trust and social proof directly on your site.
Actionable insights and reporting
- Visual dashboards let you track score trends over time and segment responses by customer tier or purchase behavior.
- Advanced filtering highlights detractor feedback so you can address pain points quickly.
- AI-powered recommendations guide you on best next steps to turn passives into promoters.
Integrating NPS into your loyalty program
Combining net promoter score software with a loyalty program transforms feedback into ongoing engagement. Reward promoters with exclusive perks or VIP tier access, turning satisfied customers into brand advocates. When detractors respond, automatically enroll them in targeted campaigns to resolve issues and rebuild trust.
Key benefits of net promoter score software from Stamped
- Improved customer retention: Identify at-risk customers early and take proactive steps to retain them.
- Enhanced brand credibility: Showcase healthy NPS alongside authentic reviews to win new customers.
- Data-driven growth: Use detailed analytics to optimize marketing strategies and product roadmaps.
- Easy setup and customization: Launch surveys in minutes, with full control over design, timing, and messaging.
Getting started with Stamped
Implementing net promoter score software doesn’t have to be complex. With Stamped’s intuitive dashboard and dedicated support, you’ll be running your first survey in no time. Connect with your existing ecommerce stack—Shopify, Klaviyo, or your helpdesk—and watch customer insights flow in.
