Searching for the ultimate guide to power dialer? You just landed on the right page. And if you want a proven solution, Kixie has been revolutionizing outbound calling since 2016, powering thousands of sales teams at fast-growing companies with cutting-edge technology. With recognition from top industry analysts, an ever-growing customer base, and continuous product innovation, Kixie simplifies your dialing workflow, reduces inefficiencies, and maximizes connections. Get started risk-free with Try Kixie Free For 7 days Today.

As a sales leader, you understand the challenge: manually dialing leads wastes precious minutes, leads to dropped calls, and causes missed opportunities. I’ve been there too—spending more time managing spreadsheets than having real conversations. That’s where a dedicated power dialer like Kixie steps in, boosting your connection rates by up to 4× and ensuring your team stays compliant and efficient.

What is Kixie?

Kixie is a comprehensive communication platform designed to streamline calling and texting for revenue teams. At its core, Kixie offers a power dialer that can dial up to 10 lines simultaneously, automatically skipping voicemails and IVRs using AI-powered machine detection. It integrates seamlessly with over 25 leading CRMs and helpdesks, providing a unified RevTech stack that boosts productivity, reduces manual tasks, and elevates customer experience.

Kixie Overview

Kixie was founded in 2016 with a mission to simplify and supercharge sales communications. Starting as a basic click-to-call plugin, it evolved into a full-fledged platform offering voice, SMS, AI-driven analytics, and deep CRM integrations. Today, Kixie serves thousands of users across industries—from startups to enterprise-level organizations—helping them increase pipeline velocity, improve team collaboration, and gain actionable insights into every interaction.

With offices in Seattle and a dedicated US-based support team, Kixie has grown steadily by listening to customer feedback and staying ahead of industry trends. Milestones include launching AI-powered conversation intelligence in 2020, rolling out local presence dialing in 2021, and expanding its API in 2023 to enable custom workflows and integrations.

Pros and Cons

Pros:

1. High Connection Rates: AI-driven machine detection skips unanswered calls and connects live answers instantly.

2. Multi-Line Power Dialer: Dial up to 10 leads concurrently, maximizing talk time and productivity.

3. Seamless Integrations: Works out-of-the-box with 25+ CRMs, helpdesks, and automation platforms.

4. Shared SMS Inboxes: Collaborate on messaging, track conversations, and respond faster as a team.

5. Real-Time Reporting: Live dashboards and leaderboards foster healthy competition and performance tracking.

6. Call Compliance and Reputation: Built-in DNC list checking and spam risk prevention protect your caller ID.

Cons:

1. Learning Curve: Advanced features like campaign automation and machine detection require initial setup and training.

2. Additional Cost for Premium AI: Machine detection AI is an extra $30/month on the Multi-Line PowerDialer plan.

Features

Multi-Line Power Dialer

With Kixie’s multi-line power dialer, your reps can:

• Place up to 10 calls simultaneously.
• Automatically skip voicemails, faxes, and answering machines.
• Prioritize warm leads and set calling session parameters.

AI-Powered Machine Detection

Never waste time on voicemails again. The advanced AI engine detects live people vs. machines to ensure your reps only engage real prospects.

• Premium accuracy levels with optional upgrade.
• Seamless call transfers to live agents.

Team SMS

Centralize team messaging in shared inboxes with context-sensitive internal notes.

• Create and reuse SMS templates.
• Personalize outreach at scale.

Connection-Boost

Boost connection rates with progressive caller ID strategies:

• Local presence dialing to match area codes.
• Built-in spam risk prevention and score monitoring.

Conversation Intelligence

Gain deep insights into every interaction with keyword tracking, sentiment analysis, and AI-generated call summaries synced to your CRM.

• Automatic call transcription.
• Search and filter by phrases or outcomes.

Intelligent Call Routing

Route inbound calls based on CRM data, availability, or skill level to the right agent every time.

DNC List Compliance

Automate “do not call” list checking to avoid costly fines and regulatory penalties without manual upkeep.

Real-Time Reporting

Monitor team performance with live leaderboards, custom dashboards, and historical trend analysis.

Kixie Pricing

Kixie offers flexible plans to suit different team sizes and needs. All plans include unlimited calling minutes within the US/Canada. Discover the best plan for your team at Kixie Pricing.

Professional Plan

Ideal for solo sales professionals and small teams.

• Business phone service
• CRM integration
• Click-to-call / click-to-text
• Voicemail drop and SMS templates
• Live call coaching

Single-Line PowerDialer

Everything in Professional plus single-line power dialing capabilities.

• 1-Line Power Dialer
• Calling session management

Multi-Line PowerDialer

Most popular plan for growing teams.

• Up to 10 concurrent dialing lines
• AI machine detection (Premium available for +$30/month)

Kixie Is Best For

Whether you’re a small startup or an established enterprise, Kixie scales with your team.

Business Development

Speed up lead follow-up with callback reminders, automated dialing, and local presence strategies.

Inside Sales

Convert more conversations into deals by optimizing talk time and leveraging AI insights.

Revenue Operations

Unify disparate systems, reduce manual reporting, and maintain compliance across the board.

Benefits of Using Kixie

When you adopt Kixie, you unlock:

• Increased talk time: Focus on real conversations, not manual dialing.
• Higher conversion rates: Intelligent routing and AI detection close more deals.
• Improved team collaboration: Shared inboxes and live coaching for faster ramp-up.
• Streamlined workflows: Native CRM integrations eliminate data silos.
• Full visibility: Real-time reporting for data-driven decisions.

Customer Support

Kixie’s US-based support team is available via live chat, email, and phone. Response times average under 1 hour for priority tickets. Our experts help with onboarding, training, and custom integrations to ensure your success.

Need deeper technical assistance? We offer dedicated onboarding sessions, an extensive knowledge base, and weekly webinars to keep your team up to speed. Your feedback shapes future product enhancements, making Kixie a partner in growth.

External Reviews and Ratings

Across G2 and Capterra, Kixie maintains an average rating of 4.7 stars. Users praise its ease of use, reliable call quality, and robust feature set. “Our reps love the power dialer—it doubled our connection rate overnight,” reports a VP of Sales at a mid-market SaaS firm.

Some users note the initial learning curve when setting up advanced campaigns or AI detection. However, Kixie’s support and documentation mitigate those challenges quickly, ensuring teams realize ROI within weeks.

Educational Resources and Community

Kixie invests heavily in customer education:

• Official blog with best practices for sales enablement.
• Video tutorials and on-demand webinar library.
• Active user forum and Slack community for peer support.
• Regular product update webinars and expert Q&A sessions.

Conclusion

In today’s competitive landscape, a robust power dialer isn’t a luxury—it’s a necessity. Kixie consolidates calling, texting, AI analytics, and compliance into one intuitive platform, unlocking more connections, more conversions, and happier customers. Ready to transform your sales workflow? Try Kixie Free For 7 days Today and see how effortless efficient outreach can be. Try Kixie Free For 7 days Today now!