What is Trainual Employee Onboarding Software?

Trainual is a comprehensive training, knowledge, and learning management platform designed to streamline the new hire process for modern businesses. As the premier employee onboarding software, it centralizes documentation, policies, SOPs, and training modules in an easy-to-navigate system that ensures consistency and accelerates time to productivity. Whether you’re a small startup scaling to dozens of team members or an established enterprise managing hundreds of hires, Trainual acts as your digital playbook to drive efficiency and reduce costly errors.

Trainual Overview for Employee Onboarding Software

Founded with the mission to make business knowledge accessible and scalable, Trainual has empowered thousands of teams to systemize operations and onboard new employees in record time. From its early days as a simple documentation tool to its evolution into a robust learning management system, Trainual has remained focused on one core promise: every answer, all in one place.

Over the years, Trainual has earned recognition from industry leaders and gained a loyal customer base spanning sectors like SaaS, retail, hospitality, and professional services. With continuous updates—powered by AI-assisted content creation, screen recording, and real-time collaboration—Trainual stays ahead of evolving workforce needs and compliance standards.

Today, Trainual serves as the backbone for organizations looking to standardize processes, delegate responsibilities transparently, and foster a culture of accountability. By combining intuitive templates with powerful automation and progress tracking, it transforms onboarding from a manual headache into a seamless, engaging experience.

Pros and Cons

Bold, AI-assisted documentation speeds up content creation and ensures accuracy.

Comprehensive knowledge base centralizes SOPs, policies, and templates for easy access.

Automated training paths guide new hires through role-specific modules with estimated completion times.

Built-in testing and tracking verify comprehension and help managers monitor progress in real time.

E-signature support streamlines compliance and record-keeping without extra tools.

Seamless integrations with HRIS, Slack, and other work apps maintain workflow continuity.

Mobile app and Chrome extension allow learning on the go and instant reference when questions arise.

Some users report a slight learning curve when setting up custom workflows and permission structures.

Advanced video hosting and transcription features are limited in the Core plan, which may require an upgrade.

Features of Trainual Employee Onboarding Software

Trainual’s feature set covers every aspect of employee onboarding, training, and knowledge management. Below is a deep dive into its most impactful capabilities.

AI-Assisted Documentation

Leverage artificial intelligence to draft SOPs, policies, and playbooks instantly.

• Auto-generate content from simple prompts.
• Edit and refine suggestions with collaborative comments.
• Access 500+ industry-proven templates for fast starts.

Knowledge Base & Wiki

Create a searchable repository where employees find answers without delay.

• Organize by category, department, or role.
• Use in-app translation to support global teams.
• Version history tracks edits and rollbacks.

Training Paths & Onboarding Flows

Customize step-by-step learning journeys aligned to each position.

• Estimate training time for planning.
• Assign by group, location, or individual role.
• Automate task reminders and progress notifications.

Testing, Tracking & Reporting

Ensure comprehension and compliance with built-in assessments.

• Quizzes and e-signatures confirm understanding.
• Real-time dashboards show completion rates.
• Exportable reports help with audits and reviews.

Interactive Org Charts & Role Builder

Visualize team structures and clarify responsibilities at a glance.

• Drag-and-drop org chart creation.
• Define roles, responsibilities, and approval workflows.
• Share charts to onboard new hires more effectively.

Screen Recording & Hosted Video

Capture step-by-step tutorials directly within Trainual.

• Host videos up to 15 GB (Pro) or unlimited (Premium).
• Auto-generate searchable transcripts.
• Embed recordings alongside written procedures.

Trainual Pricing for Employee Onboarding Software

Trainual offers tiered plans designed to fit varying team sizes and needs. Each starts with 10 seats and scales with per-seat pricing.

Core

Price: $249/month (billed annually)
Ideal for: Businesses seeking centralized documentation and simplified training.

• Unlimited AI-assisted documentation
• 500+ customizable templates
• In-app language translation
• Screen recording and version history (30 days)

Pro (Most Popular)

Price: $319/month (billed annually)
Ideal for: Teams needing advanced training paths and deeper analytics.

• Individual training paths and time estimates
• Auto-generated video transcripts (15 GB storage)
• E-signatures (300/year) and org charts
• Dedicated Customer Success Manager

Premium

Price: $399/month (billed annually)
Ideal for: Organizations requiring unlimited storage, branding, and top-tier support.

• Unlimited video storage & version history
• Custom branding and domain
• Unlimited e-signatures

Enterprise

Price: Contact Sales
Ideal for: Large-scale deployments with custom integration and security needs.

• API access & SOC 2 security documentation
• Extended implementation and migration support
• Quarterly account reviews and priority support

Trainual Is Best For Employee Onboarding Software Needs

Trainual’s flexible design makes it suitable for a variety of audiences looking to optimize their onboarding and training programs.

Small to Mid-Size Businesses

Benefit from ready-made templates and AI tools that reduce setup time and overhead. Trainual scales as you grow without the need for IT resources.

Growing Startups

Standardize processes during rapid hiring phases. Ensure every new team member receives uniform training and understands company policies from day one.

Franchises & Multi-Location Teams

Maintain brand consistency across branches. Deploy updates instantly to all locations and track compliance centrally.

Enterprises & Regulated Industries

Leverage advanced e-signatures, detailed reporting, and SOC 2 compliance to meet audit requirements and internal governance.

Benefits of Using Trainual for Employee Onboarding Software

Implementing Trainual delivers measurable gains across recruitment, training, and operations.

• Accelerated ramp-up time. New hires hit the ground running with guided modules and clear expectations.
• Consistent company culture. Centralized content ensures every employee learns the same values and processes.
• Reduced training costs. Automate routine onboarding steps and free up managers for high-value coaching.
• Improved compliance. E-signatures and progress reports create an auditable training trail.
• Higher employee retention. Clear training paths and feedback loops boost engagement and satisfaction.
• Scalable operations. Systemize roles and responsibilities to handle growth without chaos.

Customer Support

Trainual provides on-demand chat and email support across all plans, ensuring questions are answered promptly. Premium and Enterprise customers gain access to a dedicated Customer Success Manager for tailored guidance and strategic planning.

Whether you need help drafting your first SOP or integrating with your HRIS, Trainual’s support team delivers expert assistance. Their knowledge base and help center are available 24/7 to address common queries and best practices.

External Reviews and Ratings

Users across G2, Capterra, and TrustRadius praise Trainual’s intuitive interface and robust feature set. Common highlights include the AI-assisted documentation tools, seamless pace of new-hire adoption, and the ability to consolidate multiple platforms into one.

Some reviewers note initial configuration requires time investment to tailor roles and permissions. However, most agree the long-term efficiency dividends far outweigh setup efforts. Trainual’s customer success team actively addresses feature requests and continuously releases enhancements based on user feedback.

Educational Resources and Community

Trainual maintains an extensive library of resources, including in-depth blog posts, webinars, and video tutorials that guide users through best practices in process documentation and onboarding. Regular live workshops cover advanced topics like change management and scaling training programs.

The Trainual Community forum connects thousands of business leaders to exchange tips, templates, and success stories. Active discussion groups cover niche industries, specialized compliance needs, and creative use cases for maximizing platform ROI.

Conclusion

From accelerating new hires’ productivity to safeguarding compliance and fostering a unified culture, Trainual stands out as the go-to employee onboarding software for businesses of all sizes. Its combination of AI-driven documentation, robust training paths, and real-time tracking transforms onboarding from a manual burden into a strategic asset. To explore how Trainual can revolutionize your onboarding process, visit Trainual’s intuitive onboarding portal and see it in action.

Get Started with Trainual Today and optimize your new hire success.