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## What Is BugHerd?

**BugHerd is** a visual feedback and bug-tracking tool designed to make website revisions and client collaboration as simple as dropping sticky notes on your screen. Whether you’re a freelance developer, an in-house design team, or an agency juggling multiple client projects, BugHerd streamlines the feedback loop by letting clients point, click, and comment directly on a live webpage.

Use cases include:
– Collecting precise design tweaks from non-technical stakeholders
– Managing QA and bug reports with full browser and OS context
– Coordinating multi-step website launches across teams
– Reviewing static assets like Figma designs, PDFs, and images with the same intuitive interface

Built around a Kanban-style project board, BugHerd captures every comment along with a screenshot, metadata (browser, OS, CSS selector), and organizes tasks that you can assign, prioritize, and track to completion.

## Features

BugHerd packs a wealth of visual-feedback functionality. Here’s an in-depth look at its standout features:

### 1. Point-Click-Comment Interface
With BugHerd’s intuitive point-click-comment system, clients can drop a marker anywhere on a live website without logging in.

– Instantly captures the exact page element
– Eliminates confusing email instructions and long feedback threads
– Lowers the barrier for non-technical stakeholders to participate

### 2. Contextual Pins and Screenshots
Every comment is paired with a pinned marker and an automatic screenshot, ensuring no detail gets lost.

– Pins stay anchored to specific page elements—even after code updates
– Screenshots include resolution, viewport size, and scrolling position
– Quick visual reference speeds up review cycles

### 3. Automatic Metadata Capture
Stop chasing down browser versions and device details. BugHerd grabs it all for you.

– Browser type and version
– Operating system and screen resolution
– CSS selector path for developers to locate elements instantly

### 4. Kanban-Style Task Management
Transform feedback into actionable tasks on a built-in Kanban board that your whole team can view.

– Drag-and-drop task prioritization
– Filters by status, priority, or assignee
– Built-in notifications keep everyone in the loop

### 5. Seamless Client Collaboration
Share a simple link—no accounts or logins required—and clients can comment to their heart’s content.

– Unlimited client users on all plans
– Clients see live project boards, progress updates, and task statuses
– Reduces back-and-forth by centralizing communication

### 6. Integrations Galore
Connect BugHerd to your favorite tools to streamline your workflow.

– Native integrations with Trello, Slack, GitHub, and 12+ more
– Premium plan adds Jira, Asana, Linear, ClickUp, Monday.com
– One-click export of tasks into external PM platforms

## Pricing

BugHerd offers flexible plans to suit freelancers and agencies of all sizes. Don’t miss out on this chance to grab a discount before you sign up.

**Standard – $49/mo**
Ideal for small teams and solo developers.
– Up to 5 members
– Unlimited client users and projects
– Screenshot & metadata capture
– Figma, PDF, and image feedback
– Standard integrations (Trello, Slack, GitHub, etc.)

**Studio – $79/mo**
Great for growing teams needing extra capacity.
– Up to 10 members
– Increased storage limits
– All Standard features

**Premium – $149/mo**
Perfect for agencies requiring advanced collaboration.
– Up to 25 members
– Custom branding and enhanced client collaboration
– Private team commenting and client project board
– Premium integrations (Jira, Asana, Linear, ClickUp, Monday.com)

**Custom – Custom pricing**
For enterprises with unique needs.
– Unlimited members
– Dedicated Success Manager
– Onboarding & training support
– Secure Single Sign-On (SSO)

Remember: you can lock in BugHerd today with our exclusive Get 20% OFF your First 3 Months of BugHerd deal to start saving instantly.

## Benefits to the User (Value for Money)

Here’s why BugHerd offers unbeatable value:

– Streamlined Feedback Workflow
Waste less time coordinating changes: clients pin comments directly where it matters.
– Reduced Revision Cycles
Automatic screenshots and metadata minimize clarification requests.
– Centralized Task Management
Built-in Kanban board keeps your team on the same page.
– Client Satisfaction
No logins or complicated tools—clients love the simplicity.
– Scalability
Plans scale from solo developers to large agencies without hidden fees.
– ROI Within Weeks
Faster turnarounds and fewer errors translate to billable hours saved.

## Customer Support

BugHerd prides itself on responsive and helpful support. Their team is available via email and live chat during business hours to address any questions or technical hiccups you might encounter. Whether you need help installing the browser extension or configuring integrations, you’ll get prompt, reliable answers.

For customers on Studio, Premium, or Custom plans, BugHerd adds phone support and priority response times. Enterprises on Custom pricing enjoy a dedicated Success Manager, personalized onboarding sessions, and training resources to ensure your team maximizes the platform from day one.

## External Reviews and Ratings

BugHerd consistently earns high marks on review platforms. On G2, it boasts an average rating of 4.6/5 stars, with reviewers praising its simplicity and visual approach to feedback. Capterra users highlight the reduction in endless email chains and the clarity of contextual pins.

Some critiques mention occasional pin misplacement on highly dynamic pages and requests for deeper analytics. BugHerd’s product team addresses these by rolling out regular updates to improve element anchoring and is developing new reporting dashboards based on user feedback.

## Educational Resources and Community

BugHerd offers a robust set of learning materials:
– Official Documentation: Step-by-step guides on installation, integrations, and advanced settings.
– Video Tutorials: Short walk-throughs covering everything from basic setup to best practices.
– Blog Articles: Expert tips on web design feedback, QA workflows, and client collaboration.
– Community Forum: Connect with fellow developers and share workflows, scripts, and custom CSS snippets.
– Webinars & Workshops: Regular live sessions featuring product experts and industry thought leaders.

## Conclusion

Summing up, BugHerd delivers a visually intuitive feedback system that slashes revision times, reduces client frustration, and centralizes task management—all for an accessible monthly fee. With our exclusive Get 20% OFF your First 3 Months of BugHerd, there’s never been a better time to try it out.

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