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What Is SimpleTexting?

SimpleTexting is a robust SMS marketing and texting platform designed to help small businesses engage customers, drive sales, and streamline communications. Whether you’re sending mass marketing blasts or having one-on-one conversations, SimpleTexting provides the tools needed to reach audiences via text message in a compliant, user-friendly way.

Key use cases include:

• Automated welcome messages for new subscribers
• Out-of-office replies and appointment reminders
• Behavior-based drip campaigns triggered by user actions
• Mass SMS marketing blasts to thousands of contacts
• Two-way messaging for personalized customer support

Features

SimpleTexting offers a comprehensive suite of features tailored for businesses looking to harness the power of SMS marketing. Below is an in-depth look at each core feature and how it can benefit your campaigns.

Mass Texting and SMS Marketing Blasts

Reach hundreds or even thousands of customers instantly with just a few clicks. SMS marketing blasts ensure your message doesn’t get lost in crowded email inboxes.

• Send targeted messages to segments based on demographics or behavior
• Track delivery rates, open rates, and click-through metrics in real time
• Schedule campaigns in advance or send immediately

Two-Way Messaging

No more voicemails or missing email replies. With two-way texting, you can engage in live conversations directly within the platform.

• Personalize replies using saved templates
• Auto-reply settings for after-hours messages to manage expectations
• Centralized inbox with all customer interactions in one place

Automations and Drip Campaigns

Automate follow-ups and nurture leads by sending messages triggered by specific actions.

• Welcome new subscribers with an automated greeting
• Set up behavior-based workflows (e.g., send a reminder when a user abandons a cart)
• Use scheduling to send messages at optimal times for higher engagement

Opt-In Tools and Contact Management

Building and maintaining a compliant contact list has never been easier.

• Text-to-join keywords for in-store or on-print signups
• Website pop-ups and embeddable forms to capture opt-ins online
• Unlimited contacts and advanced audience segmentation

Picture Messaging (MMS)

Enhance your campaigns with multimedia content to boost engagement and click rates.

• Send images, GIFs, and short videos (3 credits each)
• Combine text and visuals for promotional offers or product showcases

AI-Assist Message Generator

Struggling with copy? The built-in AI assistant crafts attention-grabbing text for subject lines, body copy, and calls to action.

Reporting and Analytics

Measure success with comprehensive reports on delivery, open, click, and reply rates.

• Exportable data for deeper analysis
• Visual dashboards to track campaign performance at a glance

API Access and Integrations

Connect SimpleTexting to your existing tools for seamless data flow and automation.

• Mailchimp and Zapier integrations
• RESTful API for custom workflows
• Webhooks to trigger external processes

Compliance and Deliverability Tools

Stay on the right side of wireless carriers and regulations.

• 10DLC registration guidance and one-time carrier setup
• Automated unsubscribe handling
• Opt-in permission tracking to protect customer trust

Pricing

SimpleTexting offers transparent, flexible pricing designed to scale with your needs. Below is a detailed breakdown of the available plans:

Basic Plan

• Price: $39/month
• Includes: 500 credits, local number
• Ideal for small businesses or solopreneurs starting SMS marketing
• Add-ons: Additional credits at $0.055 each

Pro Plan

• Price: $79/month
• Includes: 1,500 credits, choice of local or toll-free number
• Advanced features: AI-Assist, drip campaigns, API access
• Priority support via live chat

Enterprise Plan

• Custom pricing based on volume
• Dedicated short code or high-volume toll-free messaging
• Dedicated account manager and SLAs
• Enhanced analytics and custom integrations

And don’t forget—the exclusive Get 20% OFF on SimpleTexting annual plans Today applies to all annual subscriptions, delivering even deeper savings on these tiers. Ready to lock in your discount? Learn more and claim your offer now.

Benefits to the User (Value for Money)

SimpleTexting delivers tremendous value by combining powerful features, robust compliance, and expert support at an affordable price point. Here’s what you gain:

• High Engagement Rates
  SMS open rates soar above 90%, so your messages get seen. This translates to faster responses and better ROI on every campaign.
• Scalable Pricing
  Start small with a basic plan and upgrade as your list grows—no long-term contracts required.
• End-to-End Compliance
  Carrier registration and permission tracking ensure you stay compliant, protecting your deliverability and reputation.
• Time Savings with Automation
  Automated workflows mean you spend less time on manual follow-ups and more on strategizing new campaigns.
• Personalized Support
  Onboarding consultations, live chat, and phone support give you peace of mind every step of the way.

Customer Support

I’ve found SimpleTexting’s customer service to be both responsive and knowledgeable. Their live chat team typically responds within minutes, tackling questions about setup, optimizing campaigns, or troubleshooting technical issues. For more complex requests, email support and phone assistance are available seven days a week, ensuring you’re never left waiting.

New users benefit from a personalized onboarding consultation, where a dedicated specialist walks you through best practices for compliance, keyword setup, and automation. Whether you’re a beginner or an advanced marketer, SimpleTexting’s support infrastructure makes implementing and scaling your SMS strategy straightforward.

External Reviews and Ratings

On G2, SimpleTexting holds a 4.6-star average from over 300 reviews. Users praise the platform for its ease of use, reliability, and clear pricing. Many highlight the two-way messaging as a standout feature for customer engagement.

On Capterra, it’s rated 4.7 stars, with positive feedback on automations and the intuitive UI. Some reviewers note occasional delays during peak sending times—but SimpleTexting has since upgraded its infrastructure and improved throughput. A few users requested more advanced reporting dashboards; the company is actively rolling out enhancements in response to this feedback.

Educational Resources and Community

SimpleTexting’s official blog publishes weekly articles on SMS marketing tips, compliance updates, and campaign strategies. You’ll find tutorials on setting up drip sequences, writing compelling messages, and analyzing results.

Additionally, there’s a library of video tutorials covering everything from basic setup to advanced API integrations. For peer support, the user community forum and dedicated Facebook group offer real-world insights and creative campaign ideas shared by fellow marketers.

Conclusion

After exploring every aspect—from core features and pricing to real customer feedback and support options—it’s clear that SimpleTexting stands out as a top-tier SMS marketing solution for businesses of all sizes. Combining powerful automation, two-way messaging, and built-in compliance makes it a reliable partner for driving engagement and revenue.

If you’re ready to elevate your marketing strategy and capitalize on one of the highest-performing channels available, don’t miss out on this exclusive promotion. Get 20% OFF on SimpleTexting annual plans Today and experience why so many businesses trust SimpleTexting for their texting needs.

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