If you’re searching for a reliable small business phone solution to elevate your customer care, you’ve come to the right place. With Answering Service Care handling your incoming calls and live chats, you can stay focused on core operations while ensuring every caller feels valued. Ready to streamline your communication? Get Started with Answering Service Care Today.

Delivering Exceptional Small Business Phone Support

Answering Service Care has been serving organizations since 1974, building trust with small and medium-sized businesses through a personalized, friendly approach. Our award-winning, family-owned team combines three generations of expertise with cutting-edge technology to provide 24/7 answering services without the overhead of in-house staffing.

Key Benefits for Your Business

• Always-on coverage: Never miss a call or chat, even outside office hours.
• Cost savings: Reduce hiring and training expenses with flexible monthly plans.
• Professional image: Custom greetings and scripts ensure consistency.
• Scalable support: Plans that grow as your call volume increases.
• Detailed reporting: Access call logs and performance metrics anytime.

Features Tailored to Small Businesses

Call Recording

With Instant Replay, our proprietary tool records and stores calls for 30 days in a secure online portal. This is invaluable for any business needing accurate message retrieval, whether you’re in legal, medical, or financial services.

Bilingual Service

Offer seamless support in English and Spanish without expanding your on-site team. Our bilingual agents follow your exact specifications to represent your brand professionally and responsibly.

Appointment Scheduling

Let our team handle your bookings using Acuity scheduling software. Avoid double-bookings and missed appointments with real-time updates and a streamlined, always-accessible calendar.

How It Works

• Personalize: Set up your greeting and call-forwarding details.
• Integrate: Use our Secure App to sync your website or CRM data with every incoming call.
• Monitor: Review call recordings, transcripts, and chat logs via a user-friendly portal.

Customized Plans for Every Budget

• Starter: \$40/month, pay-as-you-go calls at \$1.65 each.
• Small Business: \$179/month, 100 included minutes, \$1.62 per extra minute.
• Pro (Most Popular): \$319/month, 250 included minutes, \$1.52 per extra minute.
• Enterprise: \$599/month, 500 included minutes, \$1.28 per extra minute.

Why Choose Answering Service Care?

• Decades of experience: Trusted since 1974 with recognized industry awards.
• Expert training: Onsite programs ensure agents understand your business and deliver outstanding service.
• Proprietary technology: Fast data access through our mobile app for efficient call handling.
• Scalable support: Adjust your plan anytime to match seasonal or permanent growth.

Don’t let missed calls or overburdened staff hinder your growth. Let Answering Service Care transform your small business phone experience and boost customer satisfaction. Get Started with Answering Service Care Today and take control of your communication channels.