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If you’ve struggled with fragmented SMS tools, lost follow-ups, or manual data entry eating into your selling time, I get it. Close CRM has been empowering growing teams for years, earning praise for its speed and ease of use. In this guide, I’ll show you proven sms crm strategies that leverage Close CRM’s all-in-one platform—so you can reach prospects instantly, nurture relationships seamlessly, and close more deals faster than ever.

What is Close CRM?

Close CRM is an all-in-one sales platform built for small businesses that want quick, automated, and relationship-focused selling. It combines SMS messaging, calling, emailing, pipeline tracking, and powerful automations into one intuitive interface. Designed to be up to 50% faster than competing CRMs, Close CRM ensures your team spends time selling—not wrestling with software.

Close CRM Overview

Founded with a mission to simplify sales workflows, Close CRM has grown from a startup idea into a leading SMS-enabled CRM. Early adopters praised its speed and user-friendly design, helping the platform attract thousands of small and mid-sized companies.

Close CRM’s evolution focuses on real-world selling: from refining two-way SMS campaigns to introducing advanced automations that handle admin tasks. Today, teams using Close CRM close more deals by working smarter, not harder.

Pros and Cons

Pros:

• Lightning-fast interface keeps your team moving.
• Native SMS integration for personalized messaging.
• Centralized communication—calls, emails, texts in one view.
• Robust automations eliminate manual follow-ups.
• Intuitive setup: no coding skills required.
• Seamless integrations with favorite tools.
• Real-time reporting to track SMS deliverability and response rates.

Cons:

• Advanced customization may require learning curve.
• Higher-tier plans needed for unlimited contacts and sequences.

Features

Close CRM’s feature set is tailored for SMS-centric selling:

SMS Sequences

Automate multi-step text message campaigns:

• Schedule timed follow-ups based on replies or no-shows.
• Personalize templates with merge tags.
• Monitor deliverability, open rates, and replies in real time.

Two-Way Messaging

Engage prospects in real conversations:

• Unified thread view for texts, calls, and emails.
• Mobile app support for on-the-go replies.
• Automatic logging to contact records.

Automated Follow-Ups

Never miss a next step:

• Custom reminders based on message status.
• Trigger actions when keywords appear in replies.
• Seamless handoffs between reps.

Pipeline Management

Visualize your deals and drive progress:

• Drag-and-drop stage updates.
• Filtered views for key pipeline metrics.
• SMS outreach history displayed on each opportunity.

Close CRM Pricing

Whether you’re a solo seller or a growing team, there’s a plan that fits:

Starter

$29/user/month. Ideal for freelancers and solopreneurs.
Highlights:

• Basic SMS credits included.
• Email sequences & call logging.
• Standard reporting dashboards.

Growth

$59/user/month. Perfect for teams scaling outreach.
Highlights:

• Generous SMS credit bundle.
• Advanced automation workflows.
• Custom roles & permissions.

Professional

$99/user/month. Best for established sales departments.
Highlights:

• Unlimited sequences & contacts.
• Dedicated success manager.
• Premium support channels.

Close CRM Is Best For

Close CRM shines across industries and team sizes:

Small Business Owners

Benefit from fast setup and simple SMS campaigns to reach local customers and drive repeat sales.

Inside Sales Teams

Use two-way texting to nurture inbound leads, automate follow-ups, and boost close rates with less manual work.

Consultants & Agencies

Manage multiple clients’ pipelines within one account and deliver personalized SMS outreach at scale.

Benefits of Using Close CRM

• Speed: Next-level performance that reduces lag and accelerates outreach.
• Efficiency: One platform for all communications—no more tool switching.
• Personalization: Merge fields and two-way SMS keep messages human.
• Automation: Eliminate repetitive admin tasks and focus on selling.
• Scalability: Plans that grow with your team and outreach volume.

Customer Support

Close CRM offers responsive, in-app chat support and email assistance. Our support team usually replies within an hour on business days, ensuring your SMS campaigns never stall.

Whether you need guidance on sequence setup or best practices for list segmentation, the Close CRM help center, webinars, and dedicated success managers are there to assist.

External Reviews and Ratings

Users consistently praise Close CRM for its ease of use and reliable SMS deliverability. On major review sites, it scores above 4.5 stars, with testimonials highlighting faster deal cycles and seamless team collaboration.

Some customers note occasional limits on high-volume SMS plans—but Close CRM’s support team proactively offers upgrade paths and flexible credit top-ups to keep outreach flowing.

Educational Resources and Community

Close CRM maintains a robust blog, video tutorials, weekly webinars, and an active community forum. You’ll find deep dives on sms crm best practices, sequence templates, and case studies from companies that scaled outreach by 3× in weeks.

Conclusion

In a world where instant, personalized communication drives sales success, mastering sms crm with Close CRM is a game-changer. From automating follow-ups to centralizing conversations, Close CRM empowers your team to close more deals, faster. Ready to transform your SMS outreach? Try Close Free for 14 days Today and experience the all-in-one CRM built for speed and simplicity.