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SMS Marketing ROI: How AI Texts Can Drive 34x Sales

Are you looking to skyrocket your sms marketing performance and unlock an average 34× ROI? You’ve come to the right place. Today, I’m sharing how Postscript can transform your ecommerce communications, helping you build deeper customer relationships and drive revenue like never before. Ready to get started? Try Postscript Free for 30 days Today and see the difference AI-powered SMS can make.

Understanding SMS Marketing and Why It Matters

sms marketing has rapidly become one of the highest-engagement channels for ecommerce brands. Unlike email or social media, text messages boast open rates above 98% and response rates that dwarf traditional channels. When you reach customers where they spend their time—in their messaging apps—your promotions, restock alerts, and personalized offers get noticed immediately.

But achieving consistent, scalable success requires more than blasting generic texts. You need conversational, AI-driven workflows that adapt to each subscriber’s behavior in real time. That’s where Postscript steps in.

1. What Is Postscript?

Postscript is an SMS marketing and sales platform built exclusively for Shopify brands. It empowers merchants to:

  • Grow subscriber lists up to 3× faster with popups, onsite opt-ins, QR codes, and branded keywords.
  • Deploy automated, personalized campaigns and flows that drive real revenue.
  • Leverage AI to generate, test, and optimize hundreds of message variants in minutes.

From cart abandonment reminders to back-in-stock notifications, Postscript covers every touchpoint in the customer journey, ensuring you send the right message, to the right person, at the right time.

2. Postscript Overview

Founded on the belief that texting is the world’s most intimate channel, Postscript has grown from a small startup into the leading SMS solution for Shopify merchants. With thousands of customers, the platform has helped brands like Beardbrand, Native, and Press London achieve record sales through conversational text experiences.

The team’s sole focus on SMS has driven continuous innovation—from pop-in acquisition tools and compliance features to advanced AI optimizations. Today, Postscript is the gold standard in compliance and performance, backed by deep partnerships in the Ecommerce Innovation Alliance.

3. Pros and Cons

Pros:

  • 34× average ROI: Campaigns and automations consistently outperform industry benchmarks.
  • AI-driven optimization: Automate thousands of A/B tests to boost revenue by 20% on key flows.
  • Rapid list growth: Acquire SMS subscribers 3× faster with popups, checkout collection, and QR codes.
  • Deep segmentation: Over 45 filters let you tailor messages using purchase history, behaviors, and geography.
  • Compliance built-in: Avoid lawsuits with industry-leading legal expertise and policies.
  • Two-way messaging: Engage customers in personalized conversations at scale.

Cons:

  • Requires a minimum monthly SMS spend ($30/mo on Starter plan).
  • Learning curve for advanced AI and segmentation features.

4. Key Features of Postscript

Postscript’s feature set covers every stage of the SMS funnel, from acquisition to conversion and retention.

Popup Editor & Onsite Opt-In

Capture visitors with fully branded popups and site banners without sending them to a separate landing page. Choose incentives, timing, and triggers to maximize opt-ins.

Text-to-Join Keywords

Share unique keyword codes across ads, packaging, or social posts. Track where subscribers come from and the revenue each source generates.

Automated Flows & Triggers

Leverage over 65 trigger events—like abandoned cart, post-purchase, and back-in-stock—to send relevant messages at every step. Combine with 85+ trigger filters for hyper-personalization.

Postscript AI

Train AI on your brand voice and generate hundreds of message variants optimized for revenue. Use the AI shopping assistant to guide customers through purchases via SMS.

Flow Builder

Design multi-step automations with a drag-and-drop interface. Split branches based on subscriber replies, purchase history, or engagement to deliver contextually relevant journeys.

Response Management

Handle incoming texts with AI-powered filtering by sentiment and topic. Forward critical replies to your help desk or Slack to maintain stellar customer support.

Analytics & Reporting

Visualize campaign performance with SMS-first dashboards. Identify high-value segments, refine messaging, and track revenue attribution with custom windows.

5. Postscript Pricing

Select the plan that fits your growth stage and budget, then scale your SMS strategy without surprises.

Starter Plan

Price: $0/mo + $30 minimum spend
Ideal for: New stores testing SMS
Highlights:

  • Unlimited campaigns, automations, and segments
  • Dedicated toll-free number
  • 2 opt-in keywords

Growth Plan

Price: $100/mo + carrier fees
Ideal for: Scaling mid-sized brands
Highlights:

  • Unlimited opt-in keywords
  • Live chat and email support

Professional Plan (Most Popular)

Price: $500/mo + carrier fees
Ideal for: High-volume merchants
Highlights:

  • Enhanced analytics
  • Priority support
  • API access

Enterprise Plan

Custom pricing
Ideal for: Global or complex operations
Highlights:

  • Dedicated launch specialist
  • Data warehouse push
  • 2-minute live chat response

All plans include carrier fees (SMS $0.007–$0.009, MMS $0.024–$0.045) and full access to acquisition tools, two-way messaging, and compliance features.

6. Who Should Use Postscript?

No matter your size, Postscript can amplify your sms marketing efforts.

New Ecommerce Brands

Get started risk-free on the Starter plan. Test popups and keyword opt-ins to build your initial list and see immediate revenue lifts.

Growing Shopify Stores

Leverage Growth plan support and unlimited keywords to scale your campaigns and automate high-value flows like abandoned cart and post-purchase.

High-Volume Enterprises

Tap into enterprise features—custom onboarding, data warehouse integrations, and predictive AI—to personalize at scale and maintain compliance globally.

7. Benefits of Using Postscript

  • Faster Revenue Generation: SMS drives sales in minutes with high open rates and timely triggers.
  • Deeper Customer Engagement: Two-way conversations build loyalty and reduce support friction.
  • Data-Backed Optimizations: AI tests hundreds of variants to pinpoint the highest-performing copy.
  • Scalable Automations: From welcome series to back-in-stock alerts, send relevant messages without manual lift.
  • Compliance Confidence: Avoid fines with built-in legal safeguards and industry best practices.

8. Customer Support

Postscript’s support team is renowned for fast, expert assistance. Whether you need help setting up popups or optimizing AI-driven flows, you’ll get guidance via live chat, email, or phone. Brands on higher tiers receive priority response times and a dedicated launch specialist.

Additionally, the Postscript Help Center is packed with tutorials, best practices, and compliance guides to keep your SMS strategy on track. The team regularly hosts webinars and publishes case studies so you can learn from top performers.

9. External Reviews and Ratings

Merchants consistently praise Postscript for its intuitive interface and measurable ROI. On Shopify’s App Store, it holds a 5-star average, with reviews highlighting rapid list growth and seamless automations. Users note how AI-powered copy saved hours of manual A/B testing and boosted click-through rates by 15–20%.

Some feedback points to a learning curve around advanced segmentation and AI settings. Postscript addresses this through one-on-one onboarding calls, in-depth documentation, and regular feature webinars to ensure every merchant maximizes the platform’s power.

10. Educational Resources and Community

The Postscript blog and resource library are goldmines for SMS marketers. You’ll find in-depth guides on list growth tactics, holiday campaign planning, and compliance best practices. Monthly webinars cover topics from segmentation strategies to AI optimization workflows.

Beyond official channels, the Postscript community forum and private Slack group bring merchants together to share success stories, troubleshoot challenges, and exchange creative campaign ideas. This peer network accelerates learning and inspires innovative uses of SMS.

11. Conclusion

In a world where inboxes are overcrowded and ad costs keep rising, sms marketing stands out as the channel ecommerce brands can’t afford to ignore. With Postscript, you get a dedicated SMS solution that fuses world-class acquisition tools, conversational AI, and robust compliance safeguards—all focused on driving an average 34× ROI.

Ready to make SMS your #1 revenue channel? Try Postscript Free for 30 days Today and start transforming conversations into conversions.

Try Postscript Free for 30 days Today and unlock the full power of sms marketing in your store.