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What Is CometChat?

CometChat is a comprehensive in-app Chat SDK & API platform designed to enable developers and businesses to integrate real-time messaging, voice, and video calling functionality directly into their web or mobile applications. It supports millions of concurrent users, offers built-in AI moderation, and comes with an intuitive Visual Builder, UI Kits, and flexible SDKs.

Whether you’re building a social media network, a customer support portal, a telehealth app, or a gaming community, CometChat provides the building blocks to:

• Create instant 1:1 and group chat experiences
• Implement voice and video calls with ultra-low latency
• Moderate content through AI and custom rules
• Send cross-platform notifications
• Analyze usage with built-in analytics

Features

CometChat assembles five powerful modules into one scalable platform, enabling you to craft a robust communication ecosystem. Here’s a deep dive into its standout features:

1. Chat and Messaging

From simple 1:1 messaging to complex group conversations, CometChat’s chat and messaging module has you covered:

• Instant text, emojis, GIFs, and rich media
• Threads and reply-to messages for organized discussions
• Reactions and @mentions to foster engagement
• Polls, file sharing, and attachments out of the box
• Seamless infinite scrolling and message search

Whether you need a basic chat interface or a fully customized messaging experience, CometChat’s React-ready code and UI Kits let you hit the ground running or fine-tune every pixel.

2. Voice and Video Calling

High-quality, low-latency voice and video calls are essential for modern applications. CometChat delivers:

• 1:1 and group calls with automatic network optimization
• Screen sharing and call recording for collaboration
• Built-in noise suppression and echo cancellation
• Fallback to audio-only mode when bandwidth is limited
• WebRTC-based infrastructure with global edge servers

With support for up to dozens (or more) of participants and features like recording and moderation, you can build telehealth consultations, virtual classrooms, or team collaboration tools fast.

3. Chat Moderation

Maintain a safe environment with dual-engine moderation:

• AI-powered filters that detect profanity, hate speech, and harassment
• Customizable rule-based moderation to match your policies
• Real-time alerts and automated message removal or quarantine
• Support for image moderation and file scanning

This robust system helps you comply with industry regulations and protect users without lifting a finger.

4. Notifications

Keep users engaged with smart, cross-platform notifications:

• Push notifications for web and mobile
• Email and SMS alerts for critical updates
• Custom delivery rules and batching
• User preference management dashboard

Designed to re-engage dormant users and drive real-time interactions, these notifications integrate seamlessly with your chat workflows.

5. Analytics

Measure and optimize your chat’s performance:

• Message and call metrics (volume, latency, errors)
• User engagement trends and retention reports
• Customizable dashboards and exportable data
• AI-driven insights to spot churn risk or usage anomalies

Use these actionable insights to iterate on your features and deliver a superior communication experience.

Pricing

CometChat pricing is designed to fit everyone—from bootstrapped startups to large enterprises. Here’s a quick breakdown:

• Build (Free): Up to 100 users, all chat & messaging features included. No credit card needed.
• Basic ($298.75/month billed annually): Scales beyond 100 users, push notifications, basic moderation, global EDGE network.
• Advanced ($423.75/month billed annually): Everything in Basic plus AI moderation, email & SMS customization, multi-tenancy, HIPAA/BAA compliance, advanced search, message translation.
• Enterprise (Custom pricing): For 10K+ MAU. Includes zero overages, OpenAI-powered moderation & insights, 10% concurrency, SSO (SAML/LDAP), custom white-label domain.

For voice & video calling:

• Build (Free): 10K test minutes.
• Pay-as-you-go: $0.001/user/min (voice), $0.003/user/min (video), $0.006/min (recording).
• Custom: High-volume plans tailored to your needs.

And remember—by choosing an annual plan today with my link (CometChat), you’ll automatically unlock the Get 20% OFF CometChat Annual Plans Today discount.

Benefits to the User (Value for Money)

In my experience, here’s what makes CometChat a stellar investment:

• Lightning-Fast Time to Market:
  
  You can spin up a production-grade chat in minutes with the Visual Builder and UI Kits, saving weeks of development time.
• Cost Efficiency:
  
  The free tier and pay-as-you-go options let you experiment without commitment. Upfront savings are amplified by the 20% annual discount.
• Scalability:
  
  CometChat’s global edge network and serverless architecture handle millions of concurrent users without breaking a sweat.
• Full Customization:
  
  From no-code theming in the Visual Builder to deep SDK-level tweaks, you’re never boxed in by rigid templates.
• Peace of Mind:
  
  Built-in AI moderation, advanced security certifications, and 99.999% uptime guarantee protect your users and reputation.

Customer Support

CometChat’s support team consistently gets high marks for responsiveness. When I reached out via live chat with a technical question, an engineer was available within minutes, and they walked me step-by-step through the API integration process.

Additionally, email support and phone assistance are available for all paid tiers. Enterprise customers benefit from a dedicated account manager and priority SLAs, ensuring mission-critical issues are resolved without delay.

External Reviews and Ratings

On G2 and Capterra, CometChat averages 4.5 out of 5 stars, with praise often highlighting its ease of use and flexible pricing. Developers love the Visual Builder’s drag-and-drop capabilities; project managers appreciate the transparent cost structure.

Some users have noted occasional learning curves when customizing advanced UI Kit components. However, CometChat has responded by expanding their documentation and publishing targeted video tutorials to guide users through complex scenarios.

Educational Resources and Community

I was impressed by the breadth of CometChat’s knowledge base: everything from quickstart guides and API references to step-by-step blog posts on integration patterns. Their official YouTube channel hosts in-depth walkthroughs, and they regularly publish webinars on best practices.

Community support is robust, too. The CometChat Slack workspace and StackOverflow tag are active with seasoned developers and CometChat engineers answering questions. Plus, monthly hackathons and user meetups foster collaborative problem-solving and feature feedback.

Conclusion

After exploring every corner of CometChat—from its intuitive Visual Builder to its rock-solid global infrastructure—I’m convinced this platform is a game-changer for any app that needs real-time communication. The combination of rapid deployment, enterprise-grade features, and built-in AI moderation makes it a top pick in the market.

Don’t wait. Take advantage of my exclusive Get 20% OFF CometChat Annual Plans Today offer and start building world-class chat and calling experiences now. Get Started with CometChat for Free Today.