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What Is Textmagic?

Textmagic is a comprehensive business text messaging service designed to streamline communication across every channel that matters. Whether you need to launch marketing campaigns, send automated reminders, manage two-way SMS chats, or simply keep your team on the same page, Textmagic has you covered. It centralizes SMS, email, voice, WhatsApp, and live chat into one intuitive platform, ensuring you never miss an opportunity to connect.

Use-cases for Textmagic span industries and company sizes. If you manage customer support, you can automate responses and maintain a ticketing system. If you run marketing, the platform’s mass texting and personalized mail merge features will help you drive engagement and conversions. Even HR departments benefit from automated reminders and internal staff communications.

Features

Textmagic packs a robust suite of features tailored for both simple and complex business texting needs. Below is an in-depth look at the key capabilities that set it apart.

Two-Way Messaging

Stay connected with customers, partners, and staff through real-time, two-way SMS conversations. Textmagic’s omnichannel inbox centralizes all communications, so you can:

• Respond to customer queries instantly.
• Assign threads to team members to avoid overlap.
• Keep records of conversations for compliance and quality control.

Mass Texting Campaigns

Contact thousands of people with a single click. Whether you’re sending holiday promotions, event reminders, or service notifications, Textmagic makes it seamless:

• Upload contacts via spreadsheet or smart import.
• Segment audiences into custom marketing lists.
• Schedule messages for optimal send times to boost open rates.

Mail Merge Personalization

Deliver more engaging messages by personalizing each text. With the mail merge feature, you can:

• Insert recipient names, appointment details, or purchase info.
• Increase conversion rates through tailored content.
• Maintain brand consistency across large-scale campaigns.

Omnichannel Communication

Manage SMS, email, voice calls, WhatsApp, Facebook Messenger, and live chat from one unified dashboard. Benefits include:

• Unified inbox for all channels, eliminating tool-hopping.
• Automated workflows linking messages from different channels.
• Consistent branding and customer experience.

Automations & Integrations

Save hours daily by automating communication workflows without writing a single line of code:

• Connect Textmagic to over 1,000 apps via Zapier and other integrations.
• Auto-respond to specific keywords or triggers.
• Create drip campaigns and follow-ups based on user actions.

Click-to-Text Forms & Widgets

Turn website visitors into subscribers with customizable forms and chat widgets:

• Embed forms that automatically add contacts to your texting lists.
• Launch live chat to engage site visitors in real-time.
• Sync conversations directly to your Textmagic inbox.

Email to SMS Gateway

Bridge the gap between email and texting for ultimate flexibility:

• Send a text by emailing phonenumber@textmagic.com.
• Receive replies directly in your email inbox.
• Turn incoming emails into support tickets to streamline workflows.

Global Reach with Local Numbers

Build trust by texting from local numbers or toll-free lines:

• Choose verified 10DLC, toll-free, or virtual numbers in 30+ countries.
• Ensure compliance with local regulations like TCPA and GDPR.
• Offer a familiar experience to international audiences.

Pricing

Textmagic offers a transparent, pay-as-you-go model with no hidden fees. Best of all, you can start risk-free: Get your 30 days Free Trial on TextMagic Today and explore every feature without spending a cent. Here’s a detailed breakdown of the U.S. pricing:

• Outbound SMS: $0.049 per SMS
• Outbound SMS via CPaaS: $0.01 per SMS
• Inbound SMS: Free
• Outbound/Inbound MMS: $0.08 per MMS
• Local or Toll-Free Number: $10 per number/month (first month free)
• 10DLC Campaign: $10 per campaign/month (first month free)
• Outbound Emails: $0.006 per email
• Validation (Carrier/Email Lookup): $0.008 per lookup
• Voice Call Forwarding: $0.04 per minute
• Outbound Voice Calls: $0.041 per minute
• Inbound Voice Calls: $0.023 per minute

Additional perks include free integration with WhatsApp, Facebook, Instagram, and email helpdesk ticketing. You only pay for what you use—making it ideal for budgets of every size. And don’t forget: to lock in the special discount, Get your 30 days Free Trial on TextMagic Today.

Benefits to the User (Value for Money)

Textmagic delivers significant value across multiple dimensions, earning its place as a cost-effective communication solution:

• Pay-As-You-Go Flexibility: No monthly minimums—only pay for messages and credits used. Perfect for seasonal campaigns or fluctuating workloads.
• All-in-One Platform: SMS, email, voice, chat, and social messaging in one dashboard. Eliminates subscription costs for multiple tools.
• Scalability: From a handful of texts per month to thousands, the pricing scales seamlessly. Large-scale campaigns remain affordable.
• Automation Savings: Zapier and API integrations reduce manual tasks, freeing up staff time to focus on growth initiatives.
• Compliance Assurance: Built-in features maintain GDPR and TCPA compliance, reducing risk and potential fines.
• Real-Time Analytics: Live reports on delivery rates, response rates, and campaign performance—optimize as you go to maximize ROI.

Customer Support

I’ve been impressed by Textmagic’s responsive support team. They offer multiple channels—email, live chat, and phone—to ensure you get help when you need it. In my tests, average response times were under an hour for email tickets and nearly instantaneous in live chat sessions. Their agents are knowledgeable about both technical setup and best-practice messaging strategies.

For enterprise clients, Textmagic provides dedicated account managers and advanced onboarding assistance, ensuring a smooth launch. They also maintain extensive documentation and video tutorials so you can self-serve answers to common questions. Whether you’re troubleshooting an API integration or fine-tuning message templates, support is just a click or call away.

External Reviews and Ratings

Across software review sites like G2 and Capterra, Textmagic consistently scores high for usability and support. Users praise its:

• Intuitive Interface: Many note how quickly new team members learn the platform.
• Feature Depth: The combination of SMS, email, and voice in one tool is frequently cited as a game-changer.
• Reliability: Delivery rates above 95% are commonly reported.

On the flip side, some businesses request deeper reporting features or more advanced segmentation. Textmagic’s roadmap shows ongoing improvements in analytics and audience management, addressing these concerns with upcoming releases.

Educational Resources and Community

Textmagic invests heavily in customer education. Their official blog covers topics from SMS best practices to compliance guidelines. You’ll also find step-by-step video tutorials on YouTube demonstrating features like mail merge, API integration, and automations.

For peer support, there’s an active user community forum where marketers, developers, and support managers exchange tips and workflows. Webinars hosted by Textmagic experts dive into advanced use-cases, while the comprehensive documentation portal offers API references, code samples, and FAQs.

Conclusion

Bringing it all together, Textmagic stands out as a versatile, cost-effective solution for any organization serious about business messaging. From two-way SMS conversations to omnichannel campaigns, it delivers robust features wrapped in an easy-to-use interface. And right now, you can Get your 30 days Free Trial on TextMagic Today—an exclusive special discount that eliminates risk and maximizes value.

Don’t miss this chance to transform your customer engagement and internal communications. Take advantage of this limited-time offer and start sending more effective messages immediately. Click below to secure your trial and see why businesses worldwide trust Textmagic for their messaging needs:

Get your 30 days Free Trial on TextMagic Today