Why Your Small Business Phone Needs Live Answering

For any growing enterprise, a small business phone is the lifeline between you and your customers. Missed calls or slow responses can mean lost revenue, frustrated clients, and a tarnished reputation. With live answering, every interaction is handled by real people who understand your brand, delivering professionalism and warmth that automated systems simply can’t match.

How Answering Service Care Elevates Your Communication

Answering Service Care has been serving organizations in every industry since 1974. We answer calls and chats 24/7 so you can focus on running and growing your business. From startups to enterprises, our personalized approach and proprietary software ensure that your small business phone never goes silent.

Whether you need to reduce overhead or extend support hours, we’ll build a package tailored to your call volume and budget. Ready to transform your customer experience? Get Started with Answering Service Care Today.

Key Features That Power Your Small Business Phone

Call Recording with Instant Replay

Never lose an important detail. With our proprietary Instant Replay tool, you can record, store, and access calls via an online portal for 30 days. Ideal for medical, legal, financial services, or any business requiring accurate message retrieval.

Bilingual Service

Serve English- and Spanish-speaking customers seamlessly. Our fully customized bilingual answering team becomes a natural extension of your staff, all at a fraction of the cost of hiring full-time employees.

Appointment Scheduling

Eliminate double-booking and no-shows. Using Acuity scheduling software, we manage your calendar in real time—streamlined, error-free, and always accessible. Free up your time and trust us to handle your appointments efficiently.

Customizable Greetings & Scripts

Maintain brand consistency with personalized greetings, call triage rules, and messaging protocols. Our agents learn your business inside and out, so every caller experiences the voice and tone you’ve designed.

Proprietary Integration App

Our secure mobile and desktop app loads your website or call instructions the instant the phone rings. That speed and context makes our agents knowledgeable and efficient—delivering exceptional service on every call.

Plans & Pricing

Answering Service Care offers flexible monthly plans to fit any small business phone workload and budget.

• Starter Plan

  40 USD/month | Pay-as-you-go at 1.65 USD/minute

  Perfect for occasional call volume.

• Small Business Plan

  179 USD/month | 100 included minutes + 1.62 USD/additional minute

  Ideal for steady inbound traffic.

• Pro Plan (Most Popular)

  319 USD/month | 250 included minutes + 1.52 USD/additional minute

  Designed for growing businesses.

• Enterprise Plan

  599 USD/month | 500 included minutes + 1.28 USD/additional minute

  Best for high-volume call centers.

Need live chat? We offer similar tiers starting at 35 USD/month with flexible add-on rates.

Why Choose Answering Service Care for Your Small Business Phone

• Experienced Team: Three generations of family ownership, award-winning service since 1974.
• Best-in-Class Training: On-site training programs ensure agents handle calls with empathy and expertise.
• Scalable Solutions: From solo entrepreneurs to large enterprises, we adapt as you grow.
• 24/7 Availability: Never miss a call or chat—your customers always reach a live representative.
• Cost Savings: Lower overhead compared to hiring and training in-house staff.

Ready to Transform Your Small Business Phone?

Give your customers the responsive, professional experience they deserve. Let Answering Service Care handle your calls and chats so you can focus on what you do best—running your business. Get Started with Answering Service Care Today.