Searching for the ultimate guide to crm dialer? You just landed on the right page. I’m excited to introduce you to Close CRM, the all-in-one solution designed to supercharge your outreach. Try Close free for 14 days today and see why growing teams rely on Close to contact more prospects and close more deals.

You know the pain of juggling dozens of tools just to make a single sales call. Hours slip away on manual data entry, follow-up reminders, and tracking email opens. With years in the CRM space and hundreds of notable customers, Close CRM has built a reputation for speed, simplicity, and seamless automations that let you focus on selling, not admin work.

What is Close CRM?

Close CRM is a fast, easy-to-use customer relationship management platform built around a powerful crm dialer. Unlike bulky CRMs that require IT armies to configure, Close gets your sales team on the phone in hours, not weeks. Every calling, emailing, SMS, and pipeline-tracking tool lives within Close or integrates seamlessly, so you never switch apps mid-workflow.

Close CRM Overview

Founded with the mission of simplifying sales for small and midsize teams, Close CRM has grown from a startup dream to an industry favorite. In just a few years, the platform has achieved:

• Rapid user growth across 1,000+ companies worldwide
• Integration partnerships with top sales and marketing tools
• Continuous product innovation—new features every quarter

The team behind Close believes in delivering real-world ROI. That means building features that sales reps actually use, day in and day out, to hit their quotas and grow revenue.

Pros and Cons

Pros:

1. Built-in Power Dialer: Speeds up calling cadence by dialing sequentially without manual entry.

2. Unified Inbox: Manage calls, emails, and SMS in one place to never miss a follow-up.

3. Fast Setup: Get your team onboarded in hours, not weeks or months.

4. Automation Workflows: Auto-assign leads, send follow-up templates, and update statuses without lifting a finger.

5. Easy Integrations: Connect with Zapier, Slack, and other tools to sync data smoothly.

6. Affordable Pricing: Plans start at just $9/month for solo users, scaling to enterprise needs.

Cons:

1. Limited Advanced Reporting: For organizations needing highly customized analytics, third-party BI tools may be required.

2. No Offline Dialing: Requires an active internet connection to use the dialer features.

Features

Close CRM offers a robust suite of features designed around the crm dialer concept, ensuring you spend more time talking and less time toggling.

Power Dialer

Automate your outbound calls with a click. The Power Dialer:

• Dials sequentially through a list of prospects
• Logs calls, notes, and statuses automatically
• Enables call scripts and dispositions for consistent messaging

Predictive Dialer

Available on the Scale plan, the Predictive Dialer:

• Anticipates agent availability to minimize downtime
• Increases connect rates by dialing multiple lines per agent
• Adjusts pacing dynamically based on live call data

Built-in Email and SMS

Keep every conversation in one place. Send templated or custom emails and SMS messages directly from Close CRM:

• Track opens, clicks, and replies automatically
• Leverage AI-powered email assistant for subject lines and content suggestions
• Set follow-up reminders based on recipient actions

Automated Workflows

Design custom rules to:

• Assign new leads to reps based on territory or lead score
• Send nurturing emails when prospects meet trigger conditions
• Alert managers when high-value deals slip stages

Pipeline Management

Visualize deals across multiple pipelines:

• Drag and drop for easy stage progression
• Filter by lead source, owner, or custom tags
• Forecast revenue with built-in reporting

Close CRM Pricing

Close offers transparent, monthly-billed plans with free trials on every tier. No hidden fees or per-calling-minute charges.

Solo Plan

Price: $9/seat/month
Ideal for: Independent reps and freelancers
Highlights:

• Unlimited contacts & leads
• Multiple pipelines
• Built-in calling, email & SMS

Essentials Plan

Price: $49/seat/month
Ideal for: Small teams starting to scale
Highlights:

• Everything in Solo
• Advanced lead & activity filters
• Centralized inbox & task lists

Growth Plan

Price: $109/seat/month
Ideal for: Teams needing automation (Popular)
Highlights:

• Automated workflows
• Power Dialer
• AI Email Assistant
• Custom activities

Scale Plan

Price: $149/seat/month
Ideal for: Scaling organizations
Highlights:

• Everything in Growth
• Predictive Dialer
• Role-based access & permissions
• Unlimited call recording

Try Close free for 14 days today and discover the plan that fits your team.

Close CRM Is Best For

Whether you’re a one-person shop or a scaling sales org, Close adapts to your needs.

Solo Entrepreneurs

Gain enterprise-grade calling and email tools without breaking the bank. Focus on outreach and let automations handle routine follow-ups.

Small Sales Teams

Unify your communications to eliminate tool overload. Use Power Dialer to maximize call volume and track every interaction in real time.

Scaling Organizations

Leverage role-based permissions and predictive dialing to manage large teams and high-volume campaigns. Forecast revenue accurately with multiple pipelines.

Benefits of Using Close CRM

• Accelerated Outreach: Automated dialing and emailing reduces downtime between calls.
• Higher Connect Rates: Predictive dialing adjusts pacing for optimal live connects.
• Streamlined Workflows: Eliminates manual tasks so reps can focus on selling.
• Better Forecasting: Multiple pipelines and real-time reporting keep you on top of revenue goals.
• Cost Savings: Combines phone, email, and pipeline tools in one affordable platform.
• Scalability: From solo users to hundreds of seats, Close grows with you.

Customer Support

Close CRM’s support team is available via live chat, email, and a robust online help center. Response times average under two hours during business days, ensuring you’re never stuck on a critical issue.

Dedicated account managers are assigned to Growth and Scale plan subscribers, providing tailored onboarding sessions, best-practice advice, and regular check-ins to optimize your use of the platform.

External Reviews and Ratings

On major software review sites, Close CRM consistently earns high praise for its ease of use and dialer performance. Users highlight the intuitive interface and rapid setup as key advantages over legacy CRMs.

Critiques often mention the lack of advanced custom reporting, which Close addresses by offering integrations with BI tools like ChartMogul and Databox for deeper analytics.

Educational Resources and Community

Close maintains an active blog covering sales strategies, dialer best practices, and platform updates. You’ll find webinars, video tutorials, and in-depth ebooks to help your team master every feature.

The Close Community Slack group connects you with other sales leaders and product experts. Share tips, ask questions, and learn proven techniques for improving call outcomes and pipeline velocity.

Conclusion

With its powerful crm dialer, automated workflows, and unified communication tools, Close CRM is the all-in-one solution that transforms your outreach processes. From solo entrepreneurs to scaling teams, Close helps you contact more prospects, close more deals, and grow revenue faster. Ready to see it in action? Try Close free for 14 days today and turbocharge your sales.

Try Close free for 14 days today.