Searching for the ultimate guide to sales prospecting tools? You just landed on the right page. When it comes to streamlining outreach, follow-ups, and pipeline management, nothing beats the power and simplicity of Close CRM. Whether you’re a solopreneur or part of a growing sales team, this all-in-one platform accelerates your prospecting workflow so you can close deals faster.

If you’ve struggled with juggling spreadsheets, multiple apps, and scattered contact records, I feel your pain. Close CRM has been trusted by thousands of small businesses over the last decade, earning industry awards for its no-nonsense approach. And right now, you can Try Close Free for 14 days Today—no credit card required.

What is Close CRM?

Close CRM is an intuitive customer relationship management system built specifically for rapidly growing sales teams that need speed, simplicity, and smart automation in their sales prospecting tools. Instead of patching together a dozen apps, Close CRM brings calling, emailing, SMS, and task management into one unified pipeline view.

Close CRM Overview

Founded in 2013, Close CRM was created to solve a universal sales problem: complexity. Its founders, veterans of the SaaS world, realized most CRMs were built for enterprise IT departments, not revenue-driven sales reps.

The mission became clear: deliver a CRM that feels native to sales workflows. Over the years, Close CRM has added power dialing, AI-driven email assistants, and advanced automation, all while maintaining a clean, user-friendly interface. Today, teams worldwide rely on Close CRM to power their outreach and scale revenue.

Pros and Cons

Pros:

Fast Setup: Get up and running in hours, not weeks or months.

Unified Inbox: Manage calls, emails, and SMS from a single dashboard.

Automations: Automate follow-up reminders and sequences to stay on top of every lead.

Power Dialer & Predictive Dialer: Increase call volume with built-in dialing tools.

AI Email Assistant: Draft personalized outreach at scale.

Integrations: Seamlessly connects to your tech stack—Zapier, Slack, and more.

Cons:

Limited native marketing automation—best for sales teams, not full marketing departments.

Advanced features require Growth or Scale plans, which may be pricier for smaller teams.

Features

Close CRM is packed with features that address every stage of sales prospecting tools requirements. Below are some of the highlights:

Power Dialer

The Power Dialer lets reps call more leads in less time by queuing up numbers and dialing automatically.

• One-click calls from any lead or contact record
• Automatic call logging and recording
• Voicemail drop for quick leave-behind messages

AI Email Assistant

Write high-impact outreach with AI suggestions that adapt to your style.

• Subject line and body generation
• Personalization variables for dynamic messaging
• Follow-up sequence templates

Automated Workflows

Set triggers and actions to ensure no lead falls through the cracks.

• Lead assignment rules
• Task reminders based on activity or time delays
• Custom activities and pipeline stages

Centralized Pipeline View

Visualize every deal stage and move prospects forward with drag-and-drop simplicity.

• Multiple pipeline support
• Advanced filters for status, owner, and more
• Real-time activity stream

Close CRM Pricing

Close CRM offers flexible plans to match your team’s needs:

Solo Plan

Price: $9/seat/month

Ideal for individual users or freelancers who need a basic CRM with calling and email.

• Unlimited contacts & leads
• Built-in calling & email
• Basic task management

Essentials Plan

Price: $49/seat/month

Perfect for small teams that want core CRM functionality without the extras.

• Multiple pipelines
• Advanced lead & activity filters
• Centralized inbox & task lists

Growth Plan (Popular)

Price: $109/seat/month

Designed for teams that need automation and advanced dialing capabilities.

• Automated workflows
• Power Dialer
• AI Email Assistant

Scale Plan

Price: $149/seat/month

Ideal for scaling organizations requiring governance and advanced call features.

• Role-based access & permissions
• Predictive Dialer
• Unlimited call recording

Close CRM Is Best For

Close CRM stands out as one of the top sales prospecting tools for these audiences:

Startup Founders

Need a lean, easy-to-use CRM that grows with your team without breaking the bank.

Sales Managers

Require visibility into rep activity and the power to automate follow-up processes.

Remote Teams

Benefit from cloud-based access and integrated communication channels for distributed reps.

Benefits of Using Close CRM

• Increased Productivity: Spend more time selling, less time on admin.
• Higher Contact Rates: Power Dialer and Predictive Dialer boost call volume.
• Streamlined Workflow: All prospecting activity in one platform.
• Improved Follow-Up: Automated reminders ensure every lead is nurtured.
• Scalable Solution: From solo users to large teams, Close CRM adapts to your growth.

Customer Support

Close CRM’s support team is known for rapid response times, often replying within minutes. Whether you have setup questions or need help building automation, you’ll find expert guidance via live chat or email.

Additionally, Close CRM offers an extensive knowledge base, video tutorials, and regular webinars to help you master every feature. Their focus on real-world use cases ensures you’re never left guessing how to optimize the platform for your workflow.

External Reviews and Ratings

Most users praise Close CRM’s ease of use and powerful calling features. Reviewers highlight how the integrated inbox saves them hours each week. One Sales Manager wrote, “We doubled our call capacity without adding headcount.”

On the flip side, a few users note that marketing automation is limited compared to specialized tools—and that some features require the higher-tier plans. Close CRM responds by continuously rolling out enhancements and integrations to close any gaps.

Educational Resources and Community

Close CRM maintains an active blog with best practices, case studies, and industry insights. New users can jump into guided implementation courses, while seasoned pros gather in community forums to swap tips.

Monthly webinars feature expert guests who share proven prospecting strategies. Plus, the Close CRM team hosts quarterly user meetups—virtual and in-person—to foster collaboration and feedback.

Conclusion

When it comes to sales prospecting tools, you need speed, simplicity, and automation—all wrapped into one intuitive CRM. Close CRM delivers on every front, helping teams contact more prospects, manage follow-ups seamlessly, and close deals faster. Ready to experience the difference? Try Close Free for 14 days Today and supercharge your pipeline.

Try Close Free for 14 days Today