In the competitive world of ecommerce, finding the right shopify apps can make all the difference between average performance and outstanding growth. Modern shoppers expect fast, personalized experiences—and AI-powered tools are rising to the challenge. Among the leading solutions, Gorgias stands out as a versatile, conversational AI platform designed specifically for Shopify stores.

Why AI-Driven Sales and Support Matter

Customers today demand instant, accurate responses and seamless shopping journeys. Manual support workflows struggle to keep up with high ticket volumes, while generic chatbots lack the nuance needed to drive conversions. Integrating advanced shopify apps like Gorgias ensures your store can:

• Resolve common inquiries automatically, freeing agents to tackle complex issues
• Deliver personalized product recommendations that boost average order values
• Maintain brand voice across every channel—email, live chat, social media, SMS and more

Gorgias: The Conversational AI Platform for Ecommerce

Gorgias is the ultimate shopify app for merchants seeking both sales acceleration and support automation. Its AI Agent handles routine requests—resolving up to 60% of support inquiries—while elevating conversions by 2.5× through tailored recommendations. Because it integrates directly with Shopify, agents always see real-time product data, order status, and shopper history in one helpdesk.

Core Benefits

• Unified Helpdesk: Centralize all channels—email, chat, social, SMS and voice—into a single dashboard.
• Automated Resolutions: AI Agent answers FAQs, edits orders and subscriptions, handles refunds, and even generates dynamic discounts.
• Sales-Focused AI: Proactive chat campaigns reduce bounce rates by 37% and guide shoppers to purchase.
• Scalable Pricing: Plans start at just $10/mo and grow with your ticket volume, not your headcount.

Key Features of Gorgias

Omnichannel Support Suite

Combine email, live chat, Facebook, Instagram, TikTok, WhatsApp, SMS and voice interactions into one streamlined interface. Automations handle repetitive tasks so your team can focus on high-value conversations.

AI-Powered Sales Assistance

• Pre- and post-sales FAQs answered instantly
• Customized product recommendations based on shopper behavior
• Dynamic discount codes generated in real time

Deep Shopify Integration

Edit orders directly, view inventory levels, and access subscription details without leaving the helpdesk. Launch promotional campaigns from within Gorgias and track performance seamlessly.

Advanced Analytics & Reporting

Monitor support performance, track ticket volumes, and measure conversion lift from AI-driven interactions. Integrate with Klaviyo, Recharge, Loop Returns, Yotpo and 150+ other tools for a holistic view.

Pricing Plans

Gorgias offers flexible tiers tailored to your growth stage:

• Basic: 300 tickets/mo, from $10/mo
• Pro: 2,000 tickets/mo, from $50/mo
• Advanced: 5,000 tickets/mo, from $300/mo
• Enterprise: Custom volume, from $750/mo

All plans include the AI Agent option at $1.00 per resolved conversation—so you pay only for fully automated resolutions.

How Gorgias Outshines Other Shopify Apps

While many shopify apps offer chat or ticketing, Gorgias combines both with sales-oriented AI, deep Shopify integration, and enterprise-grade analytics. This holistic approach turns support from a cost center into a revenue driver.

Real-World Impact

Merchants using Gorgias report:

• A 37% reduction in bounce rates through proactive chat campaigns
• A 2.5× increase in upsell and cross-sell conversions
• Operational savings by automating 60% of tickets

Getting Started

Ready to transform your customer experience and boost sales with one of the top shopify apps? Get Started with Gorgias Today and see instant improvements in support efficiency and revenue growth.