Effective call management can transform your customer service from reactive to proactive, ensuring every inquiry is handled swiftly and professionally. With Answering Service Care, your business gains a trusted partner that handles calls and chats around the clock, freeing you to focus on growth and core operations.

Why Call Management Matters

Every missed call or delayed response is a lost opportunity to delight a customer or secure a sale. A robust call management solution ensures:

• 24/7 availability without the overhead of in-house staff
• Consistent, on-brand messaging on every interaction
• Precise tracking and reporting to inform business decisions

By outsourcing to Answering Service Care, you maintain full control over your customer experience while reducing staffing costs and administrative hassles.

Comprehensive Services Tailored to Your Needs

Live Answering

Our professionally trained agents answer calls using your customized scripts. They triage urgent issues, take detailed messages, and route inquiries to the right person—instantly.

Live Chat Support

Add instant web chat to your site without hiring additional personnel. Each conversation is staffed by friendly professionals who represent your brand and gather valuable lead information.

Call Recording

With Instant Replay, you can record and replay calls via an online portal for 30 days. Ideal for medical, legal, financial, or any service business that requires accurate message retrieval.

Bilingual Service

Serve both English- and Spanish-speaking callers seamlessly. Our bilingual agents become an extension of your team at a fraction of the cost of full-time hires.

Appointment Scheduling

Eliminate double-booking and missed appointments. Using Acuity scheduling software, we manage your calendar in real time so you can focus on what you do best.

Key Benefits of Partnering with Answering Service Care

• Cost Savings: Reduce overhead by up to 50% compared to hiring in-house receptionists.
• Scalability: Easily adjust call and chat volume to match seasonal peaks.
• 24/7 Coverage: Never miss a critical call, even outside regular business hours.
• Professional Training: Our onsite agent training focuses on customer service skills, system mastery, and real-call simulations.
• Secure Technology: Proprietary software and a mobile app integrate seamlessly with your data for quick agent access.
• Industry Recognition: Awarded by ATSI and CAM-X for excellence in call management services.

Pricing Plans That Fit Any Budget

Answering Service Care offers flexible plans to suit businesses of all sizes:

Answering Service

• Starter: $40/month, $1.65 per additional minute
• Small Business: $179/month, 100 minutes included, $1.62 per additional minute
• Pro (Most Popular): $319/month, 250 minutes included, $1.52 per additional minute
• Enterprise: $599/month, 500 minutes included, $1.28 per additional minute

Live Chat

• Starter: $35/month, $5 per chat
• Small Business: $145/month, 30 chats included, $5 per additional chat
• Pro (Most Popular): $245/month, 50 chats included, $5 per additional chat
• Enterprise: $400/month, 100 chats included, $5 per additional chat

Seamless Onboarding and Support

Getting started is simple: personalize your greeting, set up call forwarding, and our team jumps into action. You’ll have a dedicated account manager and access to real-time analytics via our secure online portal.

Whether you’re a small practice looking to streamline appointments or a large enterprise needing reliable 24/7 support, our experts guide you through every step of implementation.

Don’t Let Calls Slip Through the Cracks

Ready to elevate your call management and deliver exceptional customer experiences? Get Started with Answering Service Care Today and see how effortless it can be to stay connected and in control.