Why Your Small Business Phone Needs 24/7 Live Answering

Managing a small business phone line can be a constant juggling act—missed calls, overflowing voicemail boxes, and frustrated customers all translate into lost opportunities. With Answering Service Care, you can offload that burden to a team of caring, professionally trained operators who capture every call and chat around the clock.

Personalized, Human-First Support

Since 1974, Answering Service Care has been serving organizations of all sizes and industries. Unlike automated systems or offshore call centers, our domestic agents become an extension of your brand. They learn your scripts, understand your clients’ needs, and deliver a polished, consistent experience every time the phone rings.

Key Solutions for Every Business

1. 24/7 Call & Chat Answering

• Catcher calls outside your office hours
• Handle high-volume periods without hiring more staff
• Seamlessly escalate urgent issues to you in real time

2. Call Recording & Instant Replay

Preserve every conversation with our secure online portal. You can review, download, and archive calls for up to 30 days—an invaluable tool for medical, legal, or financial practices that require precise record-keeping.

3. Bilingual Service

Serve your Spanish-speaking customers without adding payroll costs. Our bilingual agents handle calls in both English and Spanish, fully customized to your specifications and brand voice.

4. Appointment Scheduling

Never double-book or miss an appointment again. Using Acuity’s hosted platform, we manage your calendar in real time, sending confirmations and reminders so your clients show up—and so you never lose billable hours.

Customized Packages to Fit Your Budget

Whether you need a light-touch plan or enterprise-scale coverage, Answering Service Care has tiered options designed around your small business phone needs:

• Starter: Pay-as-you-go for sporadic call volume
• Small Business: A balanced package at just $179/month
• Pro: Our most popular plan—250 included minutes
• Enterprise: 500 included minutes and lower overage rates

The Answering Service Care Advantage

• Family-Owned Legacy: Three generations of dedication since 1974.
• Award-Winning Quality: Recognized by ATSI and CAM-X for excellence.
• Proprietary Technology: Our secure mobile app loads your website in real time for faster, smarter responses.
• Custom Scripts: Calls answered exactly according to your brand voice and messaging.

Real Impact for Your Business

Imagine every inbound call covered, messages relayed instantly, and no more expensive overtime or hiring headaches. With small business phone support from Answering Service Care, you free up time to focus on growth—while delivering stellar customer service.

Ready to transform your small business phone experience? Partner with Answering Service Care and let our experts handle every call and chat—so you can focus on what you do best.