What is Close CRM?

Close CRM is the all-in-one customer relationship management platform built to supercharge sales teams with a powerful crm dialer. Designed for fast, automated outreach and seamless workflow management, Close CRM unifies calling, emailing, SMS, pipeline tracking and reporting in a single, easy-to-use interface. With built-in dialing capabilities and automated follow-ups, sales reps can scale prospecting efforts without sacrificing personalization or response rates.

At its core, Close CRM combines a high-performance power dialer, predictive dialing, and AI-driven email assistance to help growing teams close more deals in less time. Whether you’re a solo entrepreneur cold calling leads or a mid-sized sales department managing complex pipelines, Close CRM’s speed and simplicity transform your approach to selling. The platform requires minimal setup and integrates with popular tools, so you can start dialing and closing within hours, not weeks.

Close CRM Overview

Close CRM was founded with the mission to eliminate the frustrations of outdated, clunky CRMs and fragmented sales stacks. From day one, the team set out to build a system optimized for real-world sales workflows—fast, intuitive, and focused on driving revenue. Over the years, Close CRM has grown to serve thousands of customers, ranging from solo founders to scaling enterprises in technology, finance, and professional services.

Key milestones include the launch of the Power Dialer in 2017, which boosted dialing speeds by up to 10×, and the introduction of AI Email Assistant in 2022, allowing reps to generate high-quality outreach messages in seconds. With industry awards for ease of use and customer support, Close CRM continues to innovate, adding features like predictive dialing, automated workflows, and advanced analytics to help teams stay ahead of quotas and streamline their sales process.

Pros and Cons

Pros:

1. Fast Power Dialer: Quickly cycle through call lists at up to 60 calls per hour without manual dialing.

2. Built-in Email & SMS: Send personalized, trackable messages directly from the CRM, eliminating app-switching.

3. Automated Workflows: Set triggers for emails, call reminders, and task assignments to reduce admin overhead.

4. AI Email Assistant: Generate outreach templates, subject lines, and follow-up suggestions to boost reply rates.

5. Predictive Dialer (Scale plan): Leverage algorithms that work out call abandonment and connect rates for maximum efficiency.

6. Rapid Onboarding: Get your team up and running in hours thanks to intuitive design and comprehensive tutorials.

Cons:

1. Limited Customization on Essentials Plan: Some advanced features require upgrading to Growth or Scale.

2. Learning Curve for Automation: While powerful, Workflow Automations can take time to configure optimally.

Features

Close CRM’s feature set is designed to handle every aspect of your sales process within a single platform. Below are the key tools that make it the top choice for a modern crm dialer solution.

Power Dialer

The Power Dialer enables reps to automatically move through call lists without manual input, saving time and increasing talk time.

• One-click calling from any list
• Automatic call logging and recording
• Local caller ID to improve answer rates

Predictive Dialer

Available on the Scale Plan, the Predictive Dialer uses advanced algorithms to keep agents on calls more often by predicting when reps will be available to take the next call.

• Dynamic agent-to–lead ratio adjustments
• Reduced idle time between calls
• In-depth dialer performance reporting

AI Email Assistant

Save hours crafting outreach sequences with AI-powered content suggestions, personalized subject lines, and automated follow-up schedules.

• Template generation based on tone and industry
• Personalization tokens for data-driven emails
• Send windows optimized for open rates

Automated Workflows

Streamline repetitive tasks by setting triggers for emails, tasks, and field updates so your team can focus on selling.

• Drip sequence scheduling
• Conditional logic branching
• Lead scoring and routing rules

Pipeline Management

Visualize and manage deals across multiple pipelines with flexible stage definitions, drag-and-drop simplicity, and advanced filtering.

• Customizable pipeline stages
• Deal forecasting reports
• Pipeline performance dashboards

Close CRM Pricing

Choosing the right plan depends on your team’s size, automation needs, and dialing volume. For detailed comparisons, visit Try Close Free for 14 days Today.

Solo Plan – $9/seat/month

Ideal for freelancers and individual sellers just getting started.

• Unlimited contacts & leads
• Basic email & calling
• Multiple pipelines

Essentials Plan – $49/seat/month

Perfect for small teams needing robust CRM without advanced automation.

• All Solo features
• Built-in SMS
• Advanced lead & activity filters

Growth Plan – $109/seat/month (Popular)

Best for teams that want to automate outreach and scale dialing.

• Power Dialer
• AI Email Assistant
• Automated workflows

Mid-article resource reminder: Try Close Free for 14 days Today and see how automation can boost your team’s productivity.

Scale Plan – $149/seat/month

Designed for high-growth or enterprise teams needing maximum control and efficiency.

• Predictive Dialer
• Role-based access & permissions
• Unlimited call recordings

Close CRM Is Best For

Close CRM caters to a variety of sales professionals who require a high-velocity dialing solution integrated with full CRM functionality.

Startup Founders

First-time sellers benefit from the rapid onboarding and affordability, closing deals faster without complex setup.

Inside Sales Teams

Teams needing consistent call volume and follow-up sequences love the Power Dialer and automated workflows to drive efficiency.

Growth-Stage Companies

As you scale, the Growth and Scale plans provide AI tools, predictive dialing, and governance features to manage bigger pipelines and distributed teams.

Benefits of Using Close CRM

• Increased Call Volume: Dial through prospects up to 10× faster with the Power Dialer.
• Higher Connect Rates: Local caller ID and predictive dialing raise answer percentages.
• Automation-Driven Productivity: Eliminate manual admin tasks so reps can focus on selling.
• Data-Driven Decisions: Real-time analytics reveal your best channels, messaging and stages.
• Seamless Communication: Email, SMS and call logs all live within one interface.
• Rapid ROI: Get up and running in hours to start closing deals sooner.

Customer Support

Close CRM’s support team is known for prompt responses and knowledgeable guidance. You can reach them via live chat within the app, email, or through an extensive knowledge base stocked with articles and video tutorials.

All plans include access to community forums where users share tips, best practices and workflow templates. Higher-tier subscribers also receive dedicated account management and onboarding assistance for seamless adoption.

External Reviews and Ratings

Users consistently praise Close CRM for its intuitive interface and dialing efficiency. On major review sites, teams highlight the platform’s ability to boost call activity and pipeline velocity by at least 30% within the first month.

Some clients note that advanced automation setups require a learning curve. However, Close CRM addresses this with step-by-step guides and regular webinars to help users optimize their workflows.

Educational Resources and Community

Close CRM offers a wealth of learning materials, including a regularly updated blog featuring case studies, how-to tutorials, and industry insights. Webinars and video courses cover topics from dialing best practices to advanced pipeline management.

The user community forum and Slack channel connect you with thousands of peers to exchange strategies, templates and troubleshooting tips. Open office hours with product experts ensure you stay on the cutting edge of outbound sales techniques.

Conclusion

In the world of modern sales, having a dedicated crm dialer integrated with a full-featured CRM is no longer a luxury—it’s a necessity. Close CRM brings together the speed of power and predictive dialing, the intelligence of AI-driven email, and the clarity of real-time analytics into one platform designed for growth.

Ready to transform your outreach and close more deals? Try Close Free for 14 days Today and see firsthand how a powerful CRM dialer can turbocharge your sales performance.

Try Close Free for 14 days Today