Hunting for an unbeatable deal on Capacity? You’ve landed in the perfect spot. I’m excited to share an exclusive opportunity that gives you the deepest savings you’ll find anywhere. With this special offer, you can Get up to 20% OFF Capacity Today—no coupon hunting, no games, just straight savings on a powerhouse AI support automation solution.

If you stick around, I’ll walk you through exactly what makes Capacity so transformative, detail every standout feature, and show you how this limited-time offer can supercharge your customer and team support. Ready to uncover why this is a can’t-miss bargain? Let’s dive in!

What Is Capacity?

Capacity is an AI-Powered Support Automation Platform designed to connect your entire tech stack and streamline both customer and internal support operations. At its heart, Capacity uses advanced artificial intelligence to:

• Answer questions instantly—across voice, web chat, email, social, SMS, and in-app messaging
• Automate repetitive support tasks so teams focus on higher-value work
• Provide unified access to all company knowledge through one smart system

Whether you’re a growing SaaS startup, a mid-market support group, or an enterprise with hundreds of daily inquiries, Capacity scales seamlessly to meet your needs. You’ll reduce resolution times, cut operational costs, and elevate satisfaction—all with a platform that fits where you already work.

Features

Capacity packs a robust suite of features that together create a fully automated, intelligent support ecosystem. Here’s a closer look at what you’ll get when you Get up to 20% OFF Capacity Today:

AI Support Automation

Automate the bulk of inquiries with AI-trained to understand intent, context, and your brand voice.

• Handle up to 90% of routine customer questions automatically
• Support across voice, chat, email, SMS, social media, and in-app messaging
• Continuous learning—improves accuracy over time

Unified Knowledge Base

Centralize all documentation, FAQs, and internal procedures into one searchable repository.

• Eliminate silos—connect Confluence, Google Drive, Salesforce Knowledge, and more
• Smart indexing surfaces the right answers instantly
• Version control and role-based permission settings

Integrations & APIs

Plug Capacity into your existing tools in minutes—no rip-and-replace needed.

• 250+ pre-built connectors (CRMs like Salesforce, helpdesks like Zendesk, collaboration tools like Slack)
• Flexible REST APIs for custom workflows
• Webhook support for real-time event triggers

Intelligent Virtual Agents

Deploy conversational bots that handle inquiries end-to-end.

• Natural language understanding for personalized interactions
• Seamless handoff to human agents when needed
• 24/7 availability—no downtime or shift coverage required

Agent Assist & Live Support

Equip your live agents with real-time suggestions and coaching to boost productivity and consistency.

• Instant access to relevant KB articles during chats
• Auto-suggest responses and next-best actions
• Performance analytics to identify training needs

Campaigns & Workflows

Create no-code automations that send follow-ups, escalate tickets, or trigger downstream actions.

• Drag-and-drop workflow builder
• Conditional logic and API calls for complex processes
• Automated surveys, reminders, and notifications

Conversational AI

Deliver human-like dialogues at scale—your virtual agent can chit-chat, troubleshoot, and upsell.

• Context retention across multi-turn conversations
• Customizable persona to match your brand tone
• Sentiment analysis to tailor responses dynamically

Analytics & Insights

Measure every interaction, identify trends, and continuously optimize support performance.

• Dashboards for deflection rates, resolution times, and satisfaction scores
• Keyword and topic clustering to spot emerging issues
• Exportable reports for stakeholders

Enterprise-Grade Security

Protect customer data with rigorous compliance and monitoring.

• End-to-end encryption at rest and in transit
• Role-based access control and audit logs
• Certifications: SOC 2 Type II, GDPR, HIPAA-ready

Pricing

Capacity offers flexible pricing tiers designed to scale with your organization. Here’s how they stack up:

Essential Plan

• Ideal for small teams dipping their toes into automation
• Starts at $49 per user/month (billed annually)
• Includes core AI Support Automation, unified KB, 50+ integrations
• Email and chat support during business hours

Professional Plan

• Best for growing companies needing broader channel coverage
• $79 per user/month (billed annually)
• All Essential features plus voice automation, SMS, social media support
• Agent Assist, Campaigns & Workflows builder
• Priority email and live chat support

Enterprise Plan

• Custom solution for large-scale deployments
• Pricing on request—contact sales for a tailored quote
• Includes Conversational AI, advanced analytics, unlimited channels
• Dedicated account manager, custom SLAs, expert implementation

Benefits to the User (Value for Money)

Capacity delivers robust ROI by cutting costs, boosting productivity, and elevating experiences. Here’s what you gain:

• Cost Reduction: Slash support overhead by automating up to 90% of inquiries. Less staffing needed, lower training expenses.
• Faster Resolutions: AI responds instantly so customers never wait in a ticket queue. Higher satisfaction scores follow.
• Unified Knowledge Access: One system for all documents eliminates wasted time hunting for answers.
• 24/7 Availability: Virtual agents handle off-hours traffic—no more missed opportunities or delayed responses.
• Scalable Support: Add new channels or languages without a lift in headcount. Growth stays frictionless.
• Agent Empowerment: Real-time coaching improves performance and morale—agents spend more time on strategic work.
• Actionable Insights: Detailed analytics guide process improvements and training investments.
• Seamless Integration: Connect to your existing stack instantly. No developer resources tied up on migrations.

Ready to experience these benefits yourself? Take advantage of this limited-time offer and Get up to 20% OFF Capacity Today.

Customer Support

Capacity’s own support team practices what they preach: rapid, expert assistance via multiple channels. Whether you prefer crisp email exchanges, real-time live chat, or direct phone consultations, they’re available to guide you through onboarding and any ongoing questions. Dedicated documentation and onboarding guides ensure you hit the ground running from day one.

For enterprise customers, Capacity assigns a dedicated account manager and offers custom SLAs to meet your uptime and response requirements. Regular check-ins, strategic reviews, and priority escalation paths mean you always have a partnership, not just a vendor relationship.

External Reviews and Ratings

Across review platforms, Capacity maintains high marks for usability, feature depth, and customer satisfaction. On G2, it holds a 4.6/5 average based on hundreds of reviews; clients praise its intuitive interface and seamless integrations. Capterra users consistently highlight the robust AI automation capabilities and excellent onboarding process.

Some downside mentions include a minor learning curve when setting up complex workflows and occasional ticketing quirks with legacy CRMs. However, Capacity’s product team actively addresses these issues with monthly updates and responsive support channels, ensuring quick fixes and continuous improvement.

Educational Resources and Community

Capacity offers a wealth of learning channels to help you master every feature:

• Official knowledge base with step-by-step tutorials and best practices
• Video library and on-demand webinars covering setup, advanced workflows, and AI training
• Developer docs and API references for custom integrations
• User community forums and Slack groups for peer support
• Regular live office hours with product experts

Whether you’re a no-code marketer or a seasoned engineer, there’s a path to get the most from Capacity’s powerful capabilities.

Conclusion

After exploring everything Capacity brings to the table—industry-leading AI automation, unified knowledge management, seamless integrations, and a host of advanced features—you can see why it’s the go-to solution for modern support teams. The real kicker? Right now you can Get up to 20% OFF Capacity Today by claiming this exclusive offer.

Don’t let this opportunity slip away. Transform your support operations, delight your customers, and empower your teams—secure your discount and sign up for Capacity before the deal expires!