Searching for the ultimate guide to sms marketing? You just landed on the right page. Let me introduce Omnisend, the ecommerce email and SMS platform designed to boost engagement and drive sales with ease.

If you’re juggling carts left behind and struggling to cut through the noise, you’re not alone. For years, ecommerce brands have relied on Omnisend to power automated workflows—from welcome series to abandoned cart recovery—and leverage real-time customer data to send personal, on-brand text messages. Ready to elevate your SMS game? Get Started with Omnisend for Free Today and watch your revenue grow.

What is Omnisend?

Omnisend is a marketing automation platform tailored for ecommerce businesses that want to harness the power of email and SMS marketing in one intuitive interface. With pre-built templates and workflows, it simplifies campaign setup and maximizes results—so you can focus on scaling your store.

Omnisend Overview

Founded to solve the fragmentation between email and SMS campaigns, Omnisend has grown into a trusted marketing partner for thousands of ecommerce brands worldwide. Their mission is to make sophisticated automation accessible to every merchant—whether you’re just starting out or managing six-figure monthly revenue.

Today, Omnisend integrates seamlessly with over 160 ecommerce platforms and tools. Their steady pace of innovation and 24/7 support ensure you’re always ahead of trends and best practices.

Pros and Cons

Pros:

• Easy-to-use drag-and-drop campaign builder for both email and SMS.

• Pre-built automations like welcome series, cart recovery, and post-purchase flows.

• Real-time segmentation enables highly targeted messaging.

• 160+ integrations for seamless data sync across your tech stack.

• Unlimited SMS senders on Pro and Custom plans.

• 24/7 live chat and email support keep you covered around the clock.

Cons:

• SMS credits can add up quickly for high-volume campaigns.

• Some advanced reporting features require the Pro plan upgrade.

Features

Omnisend’s feature set is built to streamline SMS marketing and email campaigns side by side.

Drag-and-Drop Campaign Builder

Design mobile-optimized campaigns in minutes without coding.

• Responsive SMS templates
• Customizable email blocks
• Live preview for desktop and mobile

Pre-built Automations

Automate key customer journeys to boost engagement and ROI.

• Welcome series to greet new subscribers
• Abandoned cart reminders to recover lost sales
• Post-purchase follow-ups driving repeat purchases

Advanced Segmentation

Target the right audience with real-time data.

• Segmentation by purchase history
• Behavior-based triggers
• Dynamic segments that update automatically

Integrations & Data Sync

Connect Omnisend to dozens of ecommerce platforms and plugins in one click.

• Shopify, WooCommerce, BigCommerce
• CRM and analytics integrations
• Custom API access for bespoke setups

Omnisend Pricing

Whether you’re a growing business or high-volume enterprise, there’s a plan for you.

Standard

Price: $11.20/mo (billed every 3 months)

Ideal for growing brands focused on email marketing

• 500 contacts and 6,000 emails/month
• Unlimited web push and $1 in free SMS credit
• 24/7 priority support

Pro

Price: $41.30/mo (billed every 3 months)

Ideal for high-volume senders needing extra SMS power

• 2,500 contacts and unlimited emails
• Global SMS and unlimited web push
• Advanced reporting and product recommendations
• $41.30 global SMS credit bonus

Custom

Contact sales for tailored pricing

• Unlimited contacts and emails
• Global SMS and web push
• Free migration and onboarding assistance

Omnisend Is Best For

Different businesses can leverage SMS marketing with Omnisend to achieve unique goals.

Small Ecommerce Stores

Benefit from pre-built workflows and easy templates to get started quickly.

Growing Retail Brands

Unlock advanced segmentation and automation to nurture customer loyalty.

Large Enterprises

Scale campaigns globally with custom integrations and dedicated onboarding.

Benefits of Using Omnisend

• Unified channel management: Manage email and SMS in one dashboard.
• Time-saving automations: Pre-built workflows handle routine tasks.
• Personalized messaging: Dynamic segments drive higher conversions.
• Reliable deliverability: Industry-leading rates for email and SMS.
• 24/7 support: Live chat and email help whenever you need it.

Customer Support

Omnisend’s support team is available around the clock via live chat and email. Whether you have a quick question or need help setting up a complex workflow, expert assistance is just a click away.

Priority support is included in every paid plan, and Pro and Custom customers receive a dedicated success manager to guide strategy and ensure smooth onboarding.

External Reviews and Ratings

Users consistently praise Omnisend for its ease of use, powerful automation features, and responsive support team. Many highlight the seamless integration of email and SMS as a game-changer for scaling campaigns.

Some users note the SMS credit costs can add up for large lists, but Omnisend addresses this by offering global SMS bundles and a clear usage dashboard to keep spending in check.

Educational Resources and Community

Omnisend maintains a robust library of blog articles, webinars, and how-to guides focused on ecommerce marketing best practices. Their active community forum and Facebook group allow merchants to share tips, templates, and success stories.

Conclusion

Implementing sms marketing with a platform like Omnisend can dramatically improve your customer engagement and revenue. From pre-built automations to real-time segmentation, Omnisend combines the best of email and SMS into one reliable solution. Ready to see real results? Get Started with Omnisend for Free Today and unlock ecommerce growth with SMS marketing.