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Stick around, because I’ll break down why this offer is a game-changer. I’ll walk you through Brevo’s core features, pricing tiers, user benefits, customer support, and real-world feedback—so by the end you’ll know exactly how to claim your 10% OFF and supercharge your marketing strategy.

What Is Brevo?

Brevo is an all-in-one AI-enabled email marketing software, automation engine, and customer relationship management (CRM) platform designed to streamline your communications across Email, SMS, WhatsApp, chat, and more. It brings marketing, sales, service, and customer data tools under one roof, letting you:

• Design, automate, and send hyper-targeted email campaigns.
• Manage sales pipelines and accelerate revenue growth with clarity.
• Offer real-time customer support via chat and social messaging.
• Unify and analyze customer data for smarter segmentation and personalization.
• Leverage APIs to send transactional messages with ease and reliability.

Whether you’re a one-person startup or a global enterprise, Brevo’s modular architecture scales with your needs. You pay only for what you use, but can unlock advanced AI and automation capabilities as you grow. With Brevo, you centralize every customer interaction, reducing tool sprawl and driving better ROI.

Features

Brevo’s feature set spans five core platforms: Marketing, Sales, Conversations, Customer Data, and Messaging API. Each empowers a specific area of your business, yet they integrate seamlessly for an end-to-end solution.

Marketing Platform

Brevo’s Marketing Platform harnesses AI to optimize campaigns across channels, ensuring your messages reach the right people at the right time.

• Email Marketing: Easily craft responsive emails with the drag-and-drop editor. Use pre-built templates or start from scratch, customizing fonts, images, and components.
• Aura AI Content Creation: Generate subject lines, body copy, and calls-to-action instantly. The AI learns from your past performance to fine-tune tone, length, and personalization tokens.
• SMS & WhatsApp Campaigns: Create mobile-first messages with quick links, emojis, and dynamic variables. Schedule sends based on local time zones for maximum engagement.
• Marketing Automation: Build multi-step workflows—welcome series, cart abandonment, re-engagement—using an intuitive visual builder. Trigger actions based on user behavior.
• Advanced Segmentation: Segment contacts by demographics, purchase history, or custom attributes. Combine conditions for micro-targeting and intelligent audience splits.

For example, an e-commerce brand might use a cart abandonment workflow alongside an SMS nudge, recovering up to 25% of potential lost sales. Nonprofits can run segmented donor thank-you sequences, boosting recurring gifts by 15%.

Sales Platform

The Sales Platform equips teams with tools to track leads, manage pipelines, and forecast revenue.

• Aura AI Contact Enrichment: Automatically fill in missing details—company, industry, social profiles—giving your reps complete contact records within seconds.
• Drag & Drop Pipeline Management: Visualize deal stages and move opportunities forward with customizable columns. Set win probability and close dates for accurate forecasting.
• Meeting & Call Recordings: Log every call automatically. Access transcripts and keyword highlights to identify pain points and improve sales tactics.
• Task Automation: Automate follow-up reminders, lead rotation, and email sequences so no opportunity slips through the cracks.
• Revenue Analytics: Generate reports on deal velocity, win/loss ratios, and rep performance. Identify bottlenecks and optimize processes.

Startups can track first meetings and proposal sends, while enterprise teams automate high-volume outreach without sacrificing personalization. Brevo ties every interaction back to the customer record for full context.

Conversations Platform

Brevo’s Conversations Platform centralizes all customer interactions, making it easy to deliver timely, personalized support.

• Aura AI Live Chat Summary: Instantly summarize lengthy chat sessions, highlighting key requests and follow-up tasks for agents.
• Chatbot & Targeted Messages: Deploy custom bots to handle FAQs, lead capture, and triage. Trigger proactive chat invitations based on visitor behavior.
• Universal Inbox: Merge email, website chat, Facebook Messenger, Instagram DMs, and WhatsApp messages into one streamlined interface.
• Visitor List & Detailed Info: See who’s on your site in real time. View their page history, past purchases, and lead score to guide conversations.
• Saved Replies & Snippets: Create reusable response templates to maintain consistency and reduce response times.

Customer support teams love the Conversations Platform for its efficiency—average response times drop by up to 40%, and CSAT scores climb as agents focus on solving problems rather than toggling between apps.

Customer Data Platform

The Customer Data Platform (CDP) consolidates, cleans, and structures your data, enabling advanced personalization and analytics.

• Multiple Sources Import: Ingest data from CRM, e-commerce, data warehouses, FTP, or APIs into a unified model.
• Dataprep Custom Rules: Clean, enrich, and transform raw data with no-code recipes—normalize address formats, split fields, or calculate custom metrics.
• Universal Data Model: Use standardized objects (contacts, companies, deals) to link tables and maintain consistency.
• Scoring Library: Apply out-of-the-box RFM, LTV, engagement, or custom scoring to segment high-value customers.
• Dashboards & Customer Analytics: Create real-time reports and BI visualizations. Export to tools like Tableau or Power BI for deeper analysis.

Marketers leverage the CDP to deliver pinpoint personalization—dynamic product recommendations, churn risk alerts, and account-based marketing efforts—while executives track overall customer health in a single pane.

Messaging API

Brevo’s Messaging API lets developers integrate email, SMS, and WhatsApp into custom applications and back-end systems.

• Email, SMS & WhatsApp Endpoints: RESTful APIs for sending transactional notifications, password resets, and alerts with guaranteed delivery SLAs.
• CMS Integration: Prebuilt connectors for WordPress, Drupal, and custom CMS platforms to trigger messages from content workflows.
• Webhook & Inbound Parsing: Receive inbound emails and messages. Parse them into JSON payloads for automated ticket creation, CRM updates, or custom logic.

Development teams appreciate the clear documentation, sandbox testing environment, and ready-to-go code snippets for Node.js, Python, PHP, and more.

Pricing

Brevo offers flexible plans to suit businesses of all sizes. Whether you’re just starting out or running a large enterprise, you can find a tier that matches your needs—especially when you apply the Get 10% OFF Brevo annual plans Today discount.

Free Plan

• Price: $0/mo
• Emails: 300 emails/day
• Key Features: Customizable email templates, drag-and-drop editor, transactional API/SMTP, SMS & WhatsApp campaigns
• Branding: Displays Brevo logo on emails
• Support: Community forum access

Best for solopreneurs, hobby projects, and anyone wanting to test core features before committing to paid plans.

Starter Plan

• Price: From $9/mo (billed annually)
• Emails: From 5,000 emails/mo (no daily limit)
• Key Features: Branding removal (add-on), basic reporting & analytics, 24/7 email support

Ideal for small businesses and freelancers who need higher send volumes and basic analytics without breaking the bank.

Business Plan

• Price: From $18/mo (billed annually)
• Emails: From 5,000 emails/mo
• Key Features: Advanced statistics, marketing automation, predictive sending (AI), A/B testing, landing pages, add-on multi-user access
• Support: Phone support included

Perfect for growing teams that require automation, experimentation, and multi-user collaboration.

Enterprise Plan

• Price: Custom pricing (billed annually)
• Contacts: Unlimited
• Key Features: All Business features plus sub-account management, advanced integrations, tailored onboarding, enterprise-grade security, exclusive feature requests
• Support: Dedicated account manager and SLA-backed support

Designed for large organizations with complex needs and high compliance requirements. Every Enterprise package is customizable to your exact specifications.

Benefits to the User (Value for Money)

Choosing Brevo delivers a range of tangible benefits—especially when you lock in your 10% savings on annual plans:

• All-in-One Consolidation: Pay one subscription for email, SMS, chat, CRM, and analytics—eliminating costs for multiple vendors. This single-pane approach reduces administrative overhead.
• AI-Driven Efficiency: With Aura AI agents handling copywriting, subject line testing, and send-time optimization, you achieve better results with fewer manual hours.
• Scalability: Start free and scale up seamlessly. Brevo’s tiered pricing ensures you only pay for features and volume you actually need.
• Actionable Insights: Advanced reporting and customer scoring turn raw data into clear action items—boosting campaign ROI and reducing wasted spend.
• Improved Engagement: Predictive sending and dynamic content personalization lift open rates by up to 20% and click rates by up to 35%, delivering more bang for your buck.
• Reduced Tool Sprawl: One vendor, one login, one invoice—eliminating integration headaches and support tickets across multiple providers.

Ready to see Brevo in action? Sign up now to apply your 10% off discount and explore every feature firsthand.

Customer Support

Brevo provides responsive support across multiple channels to ensure you’re never stuck. Free plan users can lean on the community forum, where experienced users and Brevo staff share tips, answer questions, and troubleshoot common issues. As soon as you upgrade, you unlock 24/7 email support and live chat, so help is always just a message away. The average response time for chat inquiries is under 5 minutes, and email tickets are typically resolved within a couple of hours.

Enterprise customers receive the highest level of service: a dedicated account manager, personalized onboarding sessions, and a tailor-made implementation roadmap. You’ll also get priority phone support and custom training workshops to ensure your team extracts maximum value. With clear SLAs and quarterly business reviews, you’ll have peace of mind that Brevo is not just a vendor, but a strategic partner in your growth journey.

External Reviews and Ratings

Brevo consistently earns high praise from verified users on leading platforms. On G2, it holds a 4.6/5 average rating with over 1,200 reviews—users laud its intuitive interface, powerful automation builder, and competitive pricing. Capterra reviewers give it 4.7/5, highlighting the seamless multi-channel campaigns and the robust analytics-dashboard. Trustpilot rates Brevo at 4.5/5, with customers appreciating the rapid feature updates and helpful support team.

However, no product is perfect. A few users on TrustRadius (rating 4.3/5) mention an initial learning curve around advanced workflows and API integrations. Some smaller businesses also wish for more budget-friendly add-ons for premium features. In response, Brevo has rolled out onboarding bootcamps, expanded its documentation library, and introduced tiered add-on pricing to make high-end capabilities more accessible.

Educational Resources and Community

Brevo backs its platform with an extensive ecosystem of educational content and community engagement:

• Official Blog: Weekly posts covering email deliverability, AI marketing trends, CRM best practices, and case studies from top-performing brands.
• Video Academy: Over 100 tutorial videos on YouTube and within the app—walkthroughs on campaign setup, automation recipes, API usage, and advanced segmentation techniques.
• Comprehensive Documentation: Developer guides, API references, data model schemas, and a searchable knowledge base tailored for marketers, salespeople, and engineers.
• User Forums & Slack Community: Private Slack channels and an active forum where you can swap strategies, request feature enhancements, and attend live AMAs with product experts.
• Webinars & Workshops: Regular live sessions hosted by Brevo’s in-house strategists—covering hot topics like “Boosting Q4 Revenue” or “AI-Powered A/B Testing.” Recordings are available on demand.

Conclusion

Brevo brings a powerful suite of AI-driven marketing, sales, and customer service tools into one unified platform—eliminating the need for multiple subscriptions and disconnected workflows. Its intuitive UI, robust feature set, and transparent pricing tiers make it a standout choice for businesses of all sizes. By centralizing your emails, SMS, chat, CRM, and analytics, you streamline operations, reduce costs, and unlock actionable insights that drive real growth.

Don’t miss out on this limited-time opportunity: Get 10% OFF Brevo annual plans Today and transform the way you engage customers, close deals, and support your audience. Secure your discount now and experience the future of AI-powered customer relationship management!