Unlock Growth with Top Customer Loyalty Software
Searching for the ultimate guide to customer loyalty software? You just landed on the right page. In today’s competitive eCommerce landscape, turning one-time shoppers into lifelong advocates is key to sustainable growth. That’s where Stamped comes in as an all-in-one reviews and loyalty platform designed to amplify trust, reward engagement, and fuel repeat sales.
Every store owner or marketer knows the challenge: how do you give customers a voice, gather authentic feedback, and then reward their loyalty? I’ve been in your shoes, searching for tools that are easy to set up, offer deep insights, and scale as you grow. After testing several options, I found Stamped strikes the perfect balance between powerful features and user-friendly design, making it a smart choice for any brand serious about building community and boosting revenue.
What is Stamped?
Stamped is a cloud-based reviews and loyalty platform built specifically for eCommerce brands that want to enhance credibility and drive growth. It combines product reviews, user-generated content, points programs, VIP tiers, and referral rewards into one integrated solution. By centralizing review collection and loyalty management, Stamped simplifies every step of your brand credibility journey.
Designed with both merchants and customers in mind, this customer loyalty software helps you collect high-quality reviews, showcase visuals, and reward your most engaged shoppers. Whether you’re a startup or an enterprise, Stamped adapts to your needs with configurable workflows and robust API access.
Stamped Overview
Founded with a mission to elevate eCommerce trust signals, Stamped has grown into a leader in customer feedback and loyalty tools. Its inception stemmed from the idea that authentic reviews and rewards are the most effective ways to turn shoppers into brand advocates.
Over the years, Stamped has achieved several milestones: onboarding thousands of merchants, integrating with major platforms like Shopify and BigCommerce, and processing millions of review requests and loyalty interactions monthly. Its commitment to data protection and compliance sets it apart, ensuring merchants can focus on growth without security worries.
Pros and Cons
Pros:
1. All-in-one solution: Combines reviews and loyalty for seamless workflows.
2. Easy setup: Quick integration with Shopify, Klaviyo, and other tools.
3. Visual user-generated content: Captures photos and videos that enrich marketing.
4. Customizable loyalty programs: Points, VIP tiers, and referrals tailored to your brand.
5. Smart integrations: Showcase Google ratings, shoppable Instagram galleries, and more.
6. Advanced analytics: Gain actionable insights to refine strategies.
Cons:
1. Slight learning curve when customizing complex workflows.
2. Higher-tier plans may be pricey for very small businesses.
Features
Stamped’s robust feature set is what makes it a standout in customer loyalty software. Here’s a detailed look.
Product Reviews and Ratings
Collect genuine feedback and showcase star ratings on your site and across Google. High-quality reviews build trust and drive conversions.
- Automated review requests after purchase.
- Customizable email and SMS templates.
- Photo and video uploads directly from customers.
Visual User-Generated Content
Tell your brand story through customer visuals. UGC serves as social proof and helps prospects imagine products in real life.
- Visual gallery widgets.
- Tagging and categorization for easy moderation.
- Integration with Instagram and social channels.
Net Promoter Score Surveys
Measure customer sentiment and identify promoters, passives, and detractors. Use NPS data to improve retention strategies.
- Customizable survey cadence.
- Automated follow-up sequences.
- Detailed reporting dashboards.
Points and Rewards Program
Encourage repeat purchases and engagement by awarding points for desired actions.
- Points for purchases, referrals, social shares, and more.
- Configurable reward tiers and expiration rules.
- Customizable reward options: discounts, free shipping, freebies.
VIP Tier System
Recognize and reward your most loyal customers with tiered memberships.
- Tier qualification based on points or order volume.
- Exclusive perks: free shipping, early access, special discounts.
- Automated tier upgrades and communications.
Referral Program
Leverage word-of-mouth by incentivizing customers to refer friends and family.
- Personalized referral codes and URLs.
- Flexible reward schemes for both referrer and referee.
- Seamless onboarding with automated email workflows.
Advanced Integrations & AI
Stamped enhances your marketing stack with cutting-edge tools and data-driven insights.
- Google Shopping and Google Seller Ratings.
- Shoppable Instagram Galleries.
- AI-powered recommendations and predictive analytics.
Stamped Pricing
Stamped offers flexible plans for brands at every growth stage. Here’s a breakdown.
Business Plan
Price: $279/mo
Ideal for mid-sized businesses processing up to 1,500 monthly orders.
- Product, photo, video, and checkout reviews.
- Points program and referral features.
- Community Q&A module.
- Full custom branding and integrations.
Professional Plan
Price: $659/mo
Recommended for growing businesses up to 3,500 orders per month.
- All Business features.
- Google Seller Rating integration.
- VIP tiers for top customers.
Enterprise Plan
Price: Custom
Designed for large-scale operations requiring advanced customization and support.
- API access and dedicated success manager.
- Customized order volumes.
- Ongoing customization and onboarding.
Reviews Only Plans
Starting at $23/mo, perfect for individuals to enterprise needs. Options include photo reviews, smart recommendations, and NPS surveys.
Loyalty Only Plans
From $59/mo, covers basic to professional loyalty functionalities, including points, referrals, and advanced analytics.
Stamped Is Best For
Stamped shines in diverse eCommerce contexts. Here’s who benefits most.
Small to Mid-Sized Brands
Need an easy-to-launch loyalty program and robust review collection without complex integrations.
Scaling Businesses
Seeking advanced tiered programs, referral growth, and deep analytics to refine loyalty strategies.
Enterprises
Require custom workflows, API access, and white-glove support to handle high order volumes and multiple markets.
Benefits of Using Stamped
- Enhanced Credibility: Social proof from reviews and ratings builds trust quickly.
- Increased Repeat Purchases: Points and rewards incentivize customers to return.
- Stronger Community: User-generated content and referrals turn shoppers into advocates.
- Data-Driven Decisions: Smart analytics reveal what delights customers most.
- Simplified Management: One dashboard for reviews and loyalty reduces administrative overhead.
Customer Support
Stamped provides responsive support through live chat, email, and phone. Their knowledgeable team is available to answer questions and troubleshoot issues promptly.
For enterprise clients, dedicated onboarding specialists and customer success managers ensure smooth migrations and tailored recommendations. Priority support SLAs keep critical issues from stalling your growth.
External Reviews and Ratings
Merchants consistently praise Stamped for ease-of-use, seamless integrations, and impactful loyalty outcomes. Many note a significant uplift in repeat purchase rates within weeks of installation.
Some users mention steep pricing on higher tiers, but acknowledge that advanced features and ROI justify the cost. Ongoing product updates and attentive support address most concerns effectively.
Educational Resources and Community
Stamped maintains a comprehensive resource library, including:
- In-depth blog posts on loyalty strategies and review best practices.
- Webinars featuring eCommerce experts and case studies.
- Step-by-step tutorials and video walkthroughs.
- An active merchant community forum for peer insights.
Conclusion
Building lasting relationships requires more than a one-time sale—it demands trust, appreciation, and seamless experiences. By combining reviews and loyalty in one integrated customer loyalty software platform, Stamped equips you to foster brand advocates and drive sustainable growth.
