What is CometChat’s voice API?

CometChat’s voice API is a developer-friendly interface that lets you integrate real-time audio calling into your applications. Designed for scalability and reliability, this API enables 1:1 and group voice calls with ultra-low latency, built-in recording, and automatic quality optimization. To explore its full potential, Get Started with CometChat for Free Today and discover how effortlessly you can add voice calling to your app.

With support for Web, iOS, and Android, the voice API abstracts away complex signaling, media routing, and infrastructure management so you can focus on delivering seamless in-app calling experiences. Whether you’re building a customer support tool, a social network, or a telehealth platform, CometChat’s voice API provides the building blocks to power your next-gen voice features.

CometChat voice API Overview

Founded to bridge communication gaps, CometChat has evolved into a full-featured Chat SDK & API platform for messaging, voice, and video calling. The company’s mission is to empower developers with plug-and-play modules that scale to millions of users without compromising performance. Over the years, CometChat has achieved key milestones:

• 2017: Launched initial chat SDK with thousands of early adopters.
• 2019: Added voice and video calling modules, attracting enterprises in telehealth and e-learning.
• 2021: Rolled out AI-powered moderation and analytics for global scale.
• 2023: Surpassed 1 billion messages per month across customer apps.

The voice API module sits at the core of CometChat’s real-time communication suite, backed by a global EDGE network and 99.999% uptime SLA.

Pros and Cons

Pros: CometChat’s voice API offers ultra-low latency calls, enabling crystal-clear conversations even under heavy load.

Pros: Built-in recording and automatic quality optimization ensure you capture and deliver top-notch audio streams without manual tuning.

Pros: Cross-platform support covers Web, iOS, and Android with the same API surface.

Pros: Modular SDKs and UI Kits let you choose between quick Visual Builder setups or fully custom implementations.

Pros: Dual-engine AI moderation protects against misuse, profanity, and fraud in real time.

Pros: Pay-as-you-go pricing for voice minutes makes it cost-effective for startups and scale-ups alike.

Cons: Free tier is limited to 10K voice minutes, which may be restrictive for high-traffic tests.

Cons: Deep customization beyond UI Kits requires familiarity with low-level SDKs and code integration.

Features of CometChat’s voice API

1. Ultra-Low Latency Calling

Optimized WebRTC infrastructure ensures delays of less than 200ms in most regions.

• Global EDGE servers reduce round-trip time.
• Automatic jitter buffering for smooth audio.

2. Call Recording

Enable on-demand recording of voice sessions for compliance, training, or quality assurance.

• Secure storage with encryption at rest.
• Easy retrieval via REST endpoints.

3. Automatic Quality Optimization

Adaptive bitrate and network monitoring dynamically adjust audio quality to current conditions.

• Real-time packet loss concealment.
• Audio codec switching for optimal clarity.

4. Group Voice Calling

Host group conferences with up to 50 active participants, complete with mute/unmute controls.

• Participant management hooks in the API.
• Push notifications for incoming group calls.

5. Security & Compliance

Enterprise-grade encryption, SSO support, and HIPAA/BAA compliance options ensure data protection.

• TLS 1.2+ for all signaling.
• Custom white-label domains for branded experiences.

CometChat voice API Pricing

CometChat offers flexible plans to fit every stage of development and scale:

Build

Free tier with 10K voice and video minutes—ideal for prototyping and internal tests.

Pay-as-you-go

Only pay for what you use:

• Voice calling: $0.001 per user/min
• Video calling: $0.003 per user/min
• Call recording: $0.006 per min

Custom Pricing

For enterprises with high-volume needs. Contact sales for tailored quotes.

Whether you’re building a small chat app or a global communication platform, there’s a plan to match your usage without hidden fees.

CometChat voice API Is Best For

SaaS Platforms

Integrate in-app calling features quickly to boost user engagement and retention.

Customer Support Apps

Embed voice calls to deliver real-time assistance, reducing time-to-resolution.

Telehealth Solutions

Secure, compliant voice channels for doctor-patient consultations.

E-Learning and Webinars

Crystal-clear audio for interactive classes and live Q&A sessions.

Benefits of Using CometChat

• Speed to Market: Launch voice calling in minutes with Visual Builder and UI Kits.
• Scalability: Handle millions of concurrent users with a global network.
• Cost Efficiency: Only pay for voice minutes you consume.
• Customizability: Adapt UI Kits or dive into SDKs for pixel-perfect design.
• Reliability: 99.999% uptime backed by enterprise SLAs.
• Security: End-to-end encryption and compliance with industry standards.

Customer Support

CometChat’s support team responds rapidly via email, chat, and dedicated Slack channels. Whether you’re troubleshooting an integration or optimizing call quality, you’ll receive expert guidance within hours, not days.

Enterprise customers enjoy priority support, SSO-secured ticketing, and optional white-glove onboarding services. With 24/7 monitoring and proactive alerts, you can trust that your voice API integration remains healthy and performant.

External Reviews and Ratings

Developers praise CometChat for its intuitive SDKs and robust voice API performance. On G2, the platform holds a 4.5-star average, with testimonials highlighting ease of integration and reliability.

Some users note a learning curve when customizing low-level SDK logic. CometChat addresses this with extensive documentation, sample apps, and community-driven tutorials to shorten your ramp-up time.

Educational Resources and Community

CometChat maintains an active blog, covering best practices for real-time communication and voice API optimizations. Regular webinars, live coding sessions, and a Stack Overflow–powered forum ensure you can find answers fast. Join the GitHub community to explore sample projects and contribute your own enhancements.

Conclusion

Integrating voice calling has never been easier than with CometChat’s voice API. From seamless setup in the Visual Builder to deep customization via SDKs, you get full control over your in-app calling experience. If you’re ready to empower your users with crystal-clear voice interactions, Get Started with CometChat for Free Today and transform your application’s communication capabilities.

Get Started with CometChat for Free Today and unlock the power of real-time voice API in your app!