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What Is SimpleTexting?

SimpleTexting is a comprehensive SMS marketing service and texting platform built to help small and medium-sized businesses engage customers, drive sales, and boost customer satisfaction. From automated welcome messages to sophisticated behavior-based drip campaigns, SimpleTexting streamlines one-on-one and mass communication through text. Whether you’re looking to send appointment reminders, launch a targeted marketing blast, or set up an out-of-office auto-reply when you’re away, this platform has you covered.

Key use cases include:

• Automated customer onboarding and welcome sequences
• Appointment and event reminders to reduce no-shows
• Promotional campaigns and flash sale announcements
• Feedback collection via two-way texting
• Behavioral triggers that send messages based on subscriber actions

Features

SimpleTexting offers a robust suite of features designed to handle everything from basic text blasts to complex automated workflows. Below is a breakdown of the core capabilities that make this service stand out.

Mass Texting

Reach hundreds, thousands, or even tens of thousands of subscribers in one fell swoop with click-of-a-button mass texting.

• Targeted blasts: Filter by tags, segments, or custom fields.
• Scheduled sends: Queue messages for optimal open times.
• Delivery analytics: Track send status, open rates, and clicks.

Two-Way Messaging

Switch from one-way broadcasts to interactive conversations without juggling multiple tools.

• Dedicated inbox: Manage replies in a centralized dashboard.
• Auto-reply templates: Quickly acknowledge incoming texts.
• Team collaboration: Assign threads to different agents or team members.

Automation & Drip Campaigns

Automate customer journeys with behavior-based triggers and drip schedules.

• Welcome series: Automatically greet new subscribers.
• Behavioral triggers: Send follow-up texts after links are clicked or forms are submitted.
• Out-of-office responses: Let customers know when you’re away.

Picture Messaging (MMS)

Stand out in crowded inboxes by sending multimedia messages that include images, GIFs, or promotional flyers.

• Rich media campaigns: Share product photos or event invites.
• Engagement lift: Use visuals to boost click-through rates.
• Credit-efficient: Only 3 credits per MMS send.

AI-Assist Message Generator

Never stare at a blank text field again—harness AI for high-impact message suggestions.

• Template creation: Generate attention-grabbing headlines and CTAs.
• Language optimization: Tailor tone for your audience (friendly, professional, etc.).
• Quick edits: Refine AI suggestions with one-click changes.

API Access & Integrations

Connect SimpleTexting with your existing tools or build custom workflows via API.

• Zapier & Mailchimp integration: Sync contacts and trigger automations across platforms.
• Direct API endpoints: Send, receive, and track messages programmatically.
• Webhook support: Real-time notifications on subscriber events.

Reporting & Analytics

Measure campaign performance and gain actionable insights with built-in analytics.

• Delivery rates: See which carriers are most reliable.
• Click and reply tracking: Gauge subscriber engagement.
• Exportable reports: Share metrics with your team or stakeholders.

Rollover Credits

Unused monthly credits automatically carry over to the next billing cycle—no more wasted messages.

• Better budgeting: Pay only for what you need.
• Flexibility: Scale up or down without losing value.

Contact Management & Opt-in Tools

Build compliant SMS lists with unlimited contacts, text-to-join keywords, and customizable pop-ups.

• Unlimited contacts: Grow your audience without limits.
• Opt-in forms and pop-ups: Capture numbers on your website.
• Keyword campaigns: Gain subscribers with simple text-to-join keywords.

Number Options & Compliance

Choose from local numbers, toll-free numbers, or dedicated short codes. SimpleTexting handles 10DLC registration and carrier approvals for you.

• Local & toll-free: Most popular for local outreach.
• Short code: High-volume messaging with quicker throughput.
• Built-in compliance: Tools to handle opt-outs and message frequency caps.

Support & Reliability

Depend on enterprise-grade deliverability powered by direct carrier relationships.

• Live support 7 days/week via email, chat, and phone.
• Two-factor authentication: Keep your account secure.
• Personalized onboarding consultation: Get set up for success.

Pricing

SimpleTexting offers transparent, flexible pricing with no long-term contracts. You can pick a plan today and adjust as your needs change.

Basic Plan

• Price: $39/month
• Included credits: 500 SMS
• One-time carrier registration: $4
• Local number included
• Rollover credits and unlimited contacts
• Ideal for solopreneurs and small businesses just starting with SMS marketing

Growth Plan

• Price: $99/month
• Included credits: 2,000 SMS
• Includes toll-free number option
• Advanced drip campaigns and segmentation
• Recommended for businesses scaling customer outreach

Pro Plan

• Price: $299/month
• Included credits: 10,000 SMS
• Dedicated short code option
• API access with higher throughput
• Priority support and custom onboarding
• Perfect for high-volume senders and enterprises

Enterprise Plan

• Custom pricing based on volume
• Unlimited dedicated short code usage
• Dedicated account manager and SLA guarantee
• Tailored solutions for large organizations

Benefits to the User (Value for Money)

SimpleTexting delivers exceptional ROI through features and pricing designed for real-world business needs:

• Cost-Effective Messaging: With rollover credits and scalable plans, you only pay for what you use, stretching every dollar further.
• Increased Engagement: SMS open rates hover around 98%, drastically boosting the chances your messages are seen.
• Time Savings: Automation and AI-powered message creation slash the hours you’d otherwise spend crafting manual campaigns.
• Compliance Built-In: Save on legal headaches with tools that handle opt-in, opt-out, and carrier registration automatically.
• Dedicated Support: Experts are available 7 days a week to help you at every step, ensuring you maximize your SMS strategy.
• Flexible Growth: Upgrade, downgrade, or customize your plan at any time—no penalties or contracts.
• Comprehensive Analytics: Actionable insights allow you to refine messaging, segment audiences, and improve ROI over time.

Customer Support

When I first started with SimpleTexting, I was impressed by how quickly their support team responded to my setup questions. They offer live chat, email support, and phone assistance seven days a week, ensuring I never waited more than a few minutes for help. Whether I had a technical issue integrating the API or needed guidance on campaign best practices, their team was on standby.

Beyond reactive support, SimpleTexting provides personalized onboarding consultations for new annual subscribers. This hands-on guidance walks you through every feature, from creating your first text blast to fine-tuning automated workflows. It’s like having an SMS marketing expert in your corner, ensuring you hit the ground running.

External Reviews and Ratings

SimpleTexting consistently earns high marks on reputable review sites. On G2, it holds an average rating of 4.6 out of 5 stars, praised for its intuitive interface and strong deliverability. Users often highlight the ease of setting up campaigns and the platform’s reliability under high-volume sends.

Capterra reviewers echo these sentiments, awarding 4.7 out of 5 stars. Positive feedback centers on the responsive customer support and compliance features that simplify legal requirements. A handful of users mention occasional delays when sending from toll-free numbers, but SimpleTexting’s engineering team has since rolled out improvements to carrier handoffs and throughput speeds. Overall, the company demonstrates a clear commitment to addressing user feedback and refining their service.

Educational Resources and Community

SimpleTexting offers a treasure trove of educational materials to help you master SMS marketing:

• Official Blog: Regular posts cover industry trends, campaign examples, and best practices.
• Video Tutorials: Step-by-step walkthroughs for everything from account setup to advanced automations.
• Knowledge Base & Documentation: In-depth articles on API usage, number registration, and compliance requirements.
• Webinars & Live Training: Interactive sessions led by SMS experts, including Q&A opportunities.
• User Community: Private Facebook group and online forums where marketers share strategies, ask questions, and swap templates.

Conclusion

After exploring SimpleTexting’s powerful features, flexible pricing, and top-tier support, it’s clear why I believe this is the best SMS marketing platform on the market. With an intuitive interface, enterprise-grade deliverability, and built-in compliance safeguards, you get everything you need to launch effective campaigns that engage customers and drive real results. Take advantage of the Get 20% OFF on SimpleTexting annual plans Today offer now and lock in savings that multiply with every message you send.

Ready to see how SimpleTexting can transform your customer communications and grow your bottom line? Try SimpleTexting for Free Today and enjoy 20% off your first year when you choose an annual plan. Don’t miss out—this special discount won’t last forever!